List of Frill Customers
Since 2010, our global team of researchers has been studying Frill customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Frill for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Frill for Customer Experience include: Bridges Usa, a United States based Healthcare organisation with 100 employees and revenues of $10.0 million, Semoran Skateway, a United States based Leisure and Hospitality organisation with 23 employees and revenues of $2.0 million, 12 Legions, a Vietnam based Professional Services organisation with 10 employees and revenues of $2.0 million, Qonversion, a United States based Professional Services organisation with 20 employees and revenues of $2.0 million, Dan Melita, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Frill, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Frill customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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12 Legions | Professional Services | 10 | $2M | Vietnam | Frill | Frill | Customer Experience | 2022 | n/a |
In 2022, 12 Legions implemented Frill on their website. Frill is deployed as a cloud SaaS Customer Experience application that 12 Legions embedded in its public site to capture visitor feedback and feature requests.
The deployment focused on visible feedback collection capabilities, with 12 Legions configuring Frill boards for idea submission and public voting, and publishing a public roadmap and changelog to communicate product direction. The Frill application was administered through the vendor console, enabling configuration of feedback categories, moderation rules, and visibility settings aligned to product and client engagement workflows.
Integration was accomplished via an embedded widget on the corporate website, routing user submissions into the Frill interface for centralized review. Operational coverage targeted product management and client facing staff, who used the Frill application to consolidate incoming requests and maintain a single public feedback channel.
Governance emphasized defined triage rules and role based access inside Frill, with product leads responsible for backlog tagging and roadmap updates, and moderators controlling public posts and status updates. Frill was used to standardize feedback intake and public communication, positioning the Customer Experience application as the primary mechanism for capturing and organizing user input on the 12 Legions website.
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Absentify | Professional Services | 10 | $1M | Switzerland | Frill | Frill | Customer Experience | 2022 | n/a |
In 2022, Absentify implemented Frill on their website to support Customer Experience workflows. Absentify deployed Frill as a customer-facing feedback and communication layer, embedding the Frill widget into public pages to capture user suggestions and surface product updates, with the application name Frill referenced in site UI and changelog areas.
The implementation uses Frill as a SaaS-hosted Customer Experience tool providing feedback capture, a public roadmap and changelog, and an admin console for triage and status updates. Configuration and governance are consistent with a small professional services firm, with lightweight administration and centralized inboxing of submissions to inform product and customer success workflows, and the deployment is limited to the company website as the operational surface for customer interactions.
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Brand Digitizer | Professional Services | 10 | $1M | Trinidad and Tobago | Frill | Frill | Customer Experience | 2023 | n/a |
In 2023, Brand Digitizer implemented Frill as its Customer Experience application. The deployment places Frill on the company website and uses a Frill web widget to capture customer feedback and surface roadmap information. The implementation follows a lightweight SaaS pattern appropriate to a 10 person professional services firm, routing site submissions to Frill's hosted dashboard for centralized tracking.
Configuration emphasized core Customer Experience capabilities, including feedback collection, idea voting, and public changelog or roadmap publication, with Frill organized to classify inputs by tags and status. Operational ownership rests with product and client services roles, who use the Frill dashboard to triage requests and maintain visibility for marketing and delivery stakeholders. Governance was established through a simple intake workflow and dashboard access controls to ensure feedback is categorized and a public roadmap is maintained.
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Healthcare | 100 | $10M | United States | Frill | Frill | Customer Experience | 2022 | n/a |
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Healthcare | 10 | $1M | United States | Frill | Frill | Customer Experience | 2023 | n/a |
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Professional Services | 10 | $1M | Australia | Frill | Frill | Customer Experience | 2021 | n/a |
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Professional Services | 10 | $1M | Singapore | Frill | Frill | Customer Experience | 2022 | n/a |
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Professional Services | 20 | $2M | United States | Frill | Frill | Customer Experience | 2025 | n/a |
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Leisure and Hospitality | 23 | $2M | United States | Frill | Frill | Customer Experience | 2023 | n/a |
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Professional Services | 10 | $1M | United States | Frill | Frill | Customer Experience | 2024 | n/a |
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Buyer Intent: Companies Evaluating Frill
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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