List of Froogal Customer Engagement Customers
Hyderabad, 500084,
India
Since 2010, our global team of researchers has been studying Froogal Customer Engagement customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Froogal Customer Engagement for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Froogal Customer Engagement for Customer Engagement include: Aptronix, a India based Retail organisation with 500 employees and revenues of $100.0 million, Biryanis and More India, a India based Leisure and Hospitality organisation with 800 employees and revenues of $12.0 million, Cream Stone, a India based Leisure and Hospitality organisation with 600 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Froogal Customer Engagement, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Froogal Customer Engagement customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aptronix | Retail | 500 | $100M | India | Froogal | Froogal Customer Engagement | Customer Engagement | 2022 | n/a |
In 2022, Aptronix implemented Froogal Customer Engagement to run CRM, loyalty and omnichannel engagement across its retail and ecommerce operations. Froogal Customer Engagement acted as the primary Customer Engagement platform consolidating customer profiles, campaign management, and rewards orchestration for both store and online channels. The implementation combined CRM, loyalty, and engagement modules, leveraging a unified customer data model, segmentation capabilities, and campaign automation to enable personalized campaigns and multi-channel rewards delivery. Functional coverage included marketing campaign management, loyalty program administration, and customer service workflows with omnichannel orchestration to coordinate communications across email, SMS and store touchpoints. Operational scope focused on retail and ecommerce operations, with rollout and governance changes to support campaign approval processes and loyalty accrual rules. The vendor testimonial credits Froogal with helping Aptronix grow approximately 9x and become omnichannel ready.
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Biryanis and More India | Leisure and Hospitality | 800 | $12M | India | Froogal | Froogal Customer Engagement | Customer Engagement | 2022 | n/a |
In 2022, Biryanis and More India deployed Froogal Customer Engagement to power its Biryanis Rewards Club and automate omnichannel loyalty campaigns aimed at improving retention and average spend. The deployment focused on establishing a centralized customer engagement layer to manage rewards enrollment and campaign orchestration for the restaurant chain. Froogal Customer Engagement was positioned to unify loyalty enrollment, point accrual, and targeted outreach.
Implementation concentrated on loyalty and engagement modules, with configuration of reward rules, tiered loyalty logic, automated campaign workflows, and customer segmentation engines consistent with Customer Engagement platforms. The solution automated campaign scheduling and lifecycle management for recurring and event driven promotions, and instrumented engagement analytics to track reward redemption and member activity. Functional capabilities included reward accrual and redemption workflows, segmentation driven personalization, and orchestration of omnichannel outreach.
Operational coverage addressed the Biryanis Rewards Club membership across the companys customer base and was applied to marketing and customer retention functions. Governance incorporated centralized campaign approval and rule based reward issuance to standardize operations across sites. Froogal's testimonial reported an approximate 30% revenue uplift after implementation.
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Cream Stone | Leisure and Hospitality | 600 | $12M | India | Froogal | Froogal Customer Engagement | Customer Engagement | 2022 | n/a |
In 2022, Cream Stone implemented Froogal Customer Engagement to capture customer data and run loyalty rewards across online and offline touchpoints. Froogal Customer Engagement functions as the Customer Engagement platform for centralized profile capture and personalized communications, and Froogal reports Cream Stone has captured 1M+ customer records.
The deployment leveraged CRM and loyalty modules to manage rewards issuance, customer segmentation, and campaign orchestration. Configuration emphasized segmentation rules, personalization workflows, and automated campaign scheduling to support targeted reactivation of lapsed customers.
Operational coverage included marketing and store operations, with the platform handling campaign execution and customer service workflows across digital channels and in-person interactions. Data capture workflows were designed to ingest customer touchpoint information from online ordering and in-store transactions, with consent capture and profile stitching to maintain unified customer records.
According to Froogal's testimonial, Cream Stone uses Froogal Customer Engagement for lapsed customer re-engagement and ongoing loyalty management. The implementation centers on CRM and loyalty capabilities within the Customer Engagement category to support customer lifecycle management and targeted retention communications.
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