List of FuseMetrix EPOS Customers
Milton Keynes, MK5 8FR,
United Kingdom
Since 2010, our global team of researchers has been studying FuseMetrix EPOS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FuseMetrix EPOS for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FuseMetrix EPOS for Point Of Sale include: iFly, Inc, a United States based Leisure and Hospitality organisation with 600 employees and revenues of $85.0 million, Gambado, a United Kingdom based Leisure and Hospitality organisation with 33 employees and revenues of $5.0 million, Safari Play United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 115 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using FuseMetrix EPOS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FuseMetrix EPOS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Gambado | Leisure and Hospitality | 33 | $5M | United Kingdom | FuseMetrix | FuseMetrix EPOS | Point Of Sale | 2020 | n/a |
In 2020, Gambado implemented FuseMetrix EPOS as a unified business management platform across its United Kingdom leisure sites. The FuseMetrix EPOS Point Of Sale deployment centralized online bookings, CRM, and online sales to support party and play bookings alongside onsite F&B transactions.
The implementation included FuseMetrix EPOS till features and the F&B Hub functionality, together with an integrated online booking engine, customer relationship management capabilities, and finance reporting. Configuration focused on booking workflows for party bookings and play sessions, online checkout and ticketing, and till capture for F&B orders.
Deployment covered Gambado sites in the United Kingdom and impacted reservations, sales and marketing through CRM, front of house operations, and finance reporting processes. The system unified online sales channels with onsite Point Of Sale workflows to consolidate transactional data and streamline booking and sales activity.
Rollout centralized booking rules, party package pricing and till templates to align operational procedures across sites, with administrative controls applied to booking and finance reporting modules. The implementation moved party and play bookings online and reduced manual booking work.
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iFly, Inc | Leisure and Hospitality | 600 | $85M | United States | FuseMetrix | FuseMetrix EPOS | Point Of Sale | 2018 | n/a |
In 2018 iFly, Inc implemented FuseMetrix EPOS in a Point Of Sale deployment across its sites, with the case study referencing the UK region. The FuseMetrix EPOS rollout focused on customer facing e booking, CRM, media and photo merchandising, and back office reporting as the core application scope.
FuseMetrix EPOS was configured to handle booking workflows and front of house transaction processing while embedding CRM driven customer profiles and e merchandising controls for media and photo products. Functional capabilities implemented included booking interface configuration, merchandise cataloguing and upsell logic for media and photo sales, CRM segmentation and campaign support, and consolidated back office reporting for sales and operations.
Operational coverage included multiple iFly sites with the UK region called out, and the implementation touched guest experience teams, photo and media merchandising operations, marketing and CRM groups, and back office reporting functions. Integrations were implemented to align point of sale transaction flows with CRM and merchandising workflows within the FuseMetrix EPOS environment as described in the case study.
Governance shifted toward centralized merchandising control and CRM driven marketing workflows to coordinate media sales and customer communications, with a staged site rollout to scale merchandising practices. The case study reported a rapid ROI and a 300% increase in media and photo sales within months after implementing FuseMetrix EPOS, along with significant CRM and marketing improvements.
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Safari Play United Kingdom | Leisure and Hospitality | 115 | $4M | United Kingdom | FuseMetrix | FuseMetrix EPOS | Point Of Sale | 2020 | n/a |
In 2020, Safari Play United Kingdom deployed FuseMetrix EPOS at its Milton Keynes site to consolidate booking, EPOS and reporting into a single operational platform. The implementation targeted the Point Of Sale layer to enable accurate daily financial and ticketing reports and to remove manual spreadsheet reconciliations across front of house and back office processes.
The deployment configured core FuseMetrix EPOS modules including booking management, EPOS transaction processing and centralized reporting. The solution integrated the Booking System with the EPOS and F&B Hub to support contactless ordering workflows and mobile payments introduced for post COVID guest service. Reporting capabilities were implemented to produce day end financials and ticketing summaries directly from fused transaction and booking data.
Integrations focused on linking booking records to point of sale transactions and F&B orders, creating a consolidated data flow for revenue and ticketing reconciliation. Operational coverage was scoped to the Milton Keynes site, with business functions impacted including admissions and ticketing, food and beverage operations, daily finance close and front of house customer payments.
Governance and process changes centered on replacing manual spreadsheet work with system generated reports and establishing a single source of truth for daily financial reporting. Reporting improvements were a stated outcome, and the integrated Booking System and EPOS F&B Hub flow supported shifts in ordering and payment behavior after COVID.
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