List of Fuzey Customers
Fuzey
10, 11 Archer St,,
London, W1D 7AZ,
United Kingdom
London, W1D 7AZ,
United Kingdom
44 77 8266-4873
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying Fuzey customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fuzey for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fuzey for Chatbots and Conversational AI include: Noel Deasy Cars Ireland, a Ireland based Retail organisation with 35 employees and revenues of $40.0 million, Euro Motors, a Bahrain based Distribution organisation with 200 employees and revenues of $38.0 million, Rhino Group, a United Kingdom based Media organisation with 160 employees and revenues of $34.0 million, Park Lane, a United Kingdom based Automotive organisation with 65 employees and revenues of $27.0 million and many others.
Contact us if you need a completed and verified list of companies using Fuzey, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fuzey customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Euro Motors | Distribution | 200 | $38M | Bahrain | Fuzey | Fuzey | Chatbots and Conversational AI | 2025 | n/a |
In 2025 Euro Motors implemented Fuzey to professionalise customer conversations and automate aftersales service reminders. Fuzey is a Chatbots and Conversational AI solution and was deployed across Euro Motors Bahrain to centralize messaging and support CRM-led service workflows.
The implementation configured a centralised WhatsApp Business inbox and an AI Autopilot layer to manage inbound customer conversations, automate service reminder sequences, and standardize response templates. Functional capabilities included conversational automation for appointment scheduling, automated reminder messaging for service bookings, and AI-driven upsell prompts appropriate to aftersales interactions.
Operational coverage focused on the aftersales and CRM area across Euro Motors Bahrain, with centralised governance for messaging policies and intake routing. The rollout established standardized conversational workflows for service teams and introduced automated reminder orchestration to reduce manual follow up.
The Fuzey deployment produced vendor reported outcomes in the Bahrain rollout, including a 17% increase in customer retention, a 12% uplift in service bookings and a 30% increase in aftersales upsells, according to the vendor case study.
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Noel Deasy Cars Ireland | Retail | 35 | $40M | Ireland | Fuzey | Fuzey | Chatbots and Conversational AI | 2024 | n/a |
In 2024 Noel Deasy Cars Ireland deployed Fuzey on its public website to introduce conversational customer engagement. The implementation centers on Fuzey as a Chatbots and Conversational AI solution embedded as a website chat widget, leveraging a cloud-hosted conversational engine to capture enquiries and qualify leads for sales and customer service functions.
Configuration focused on conversational flow design, natural language understanding, and scripted FAQ automation to handle routine sales queries, vehicle availability checks, and service booking enquiries. Operational coverage is the Noel Deasy Cars Ireland website serving customer interactions in Ireland, with governance established through content versioning and staff training for handoff procedures to human agents using existing contact channels, and a phased site-first rollout to manage conversational coverage and response workflows.
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Park Lane | Automotive | 65 | $27M | United Kingdom | Fuzey | Fuzey | Chatbots and Conversational AI | 2024 | n/a |
In 2024 Park Lane implemented Fuzey as a Chatbots and Conversational AI application to centralise customer communications for sales and aftersales operations at its BMW Park Lane site in the United Kingdom. The deployment focused on conversational channels and CRM-driven workflows to provide a searchable audit trail for leads and booking interactions.
Fuzey was configured to deliver AI-suggested responses and automated conversational handling across WhatsApp and SMS channels, augmenting agent workflows rather than replacing human touch. The Fuzey implementation included conversational routing, templated response suggestions, and booking handoff logic to accelerate lead handling within sales and aftersales processes.
Integration work included a direct link to Keyloop to centralise incoming leads into the dealership CRM and to surface messaging threads alongside existing customer records. The architecture uses the conversational platform to push and pull lead and booking events into CRM workflows, enabling sales teams to consume messages and convert bookings inside their existing Keyloop-driven processes.
Operational governance positioned the platform as a measurable service channel, with Fuzey performance elevated to a dealership KPI and promoted as a best-practice within BMW dealership guidance. The vendor case study reports improvements in lead management, bookings and customer satisfaction following the rollout, and the platform was adopted as an example for broader dealer communications practice.
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Rhino Group | Media | 160 | $34M | United Kingdom | Fuzey | Fuzey | Chatbots and Conversational AI | 2025 | n/a |
In 2025, Rhino Group implemented Fuzey to deliver large-scale personalised WhatsApp marketing campaigns and AI driven inbound handling for retail clients. Fuzey is deployed as a Chatbots and Conversational AI application to support marketing CRM workflows and bookings operations across the UK.
The implementation emphasized campaign orchestration and conversational agent capabilities, with configuration of personalised message templates, audience segmentation, and automated inbound conversational flows to capture booking intents. The Fuzey platform was configured to manage both outbound campaign delivery and real time conversational routing, using AI agents to interpret responses and drive booking conversational paths.
Operational coverage targeted retailer clients across the United Kingdom, with execution focused on marketing, CRM and bookings functions. WhatsApp was the primary messaging channel used for campaign delivery and inbound engagement, and the deployment connected campaign delivery to client booking workflows to close conversations into confirmed bookings.
Governance and process changes centered on campaign approval and orchestration, conversational script versioning, and operational handoffs between marketing teams and booking operations. Rollout prioritized rapid campaign cycles and iterative refinement of conversational agents to align messaging with retailer booking processes.
Vendor reported outcomes for the Fuzey deployment include campaign open rates exceeding 90 percent, response rates above 20 percent, booking conversion rates two times to four times higher than SMS, and up to 50 percent lower cost per booking when using Fuzey's platform and AI agents.
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Buyer Intent: Companies Evaluating Fuzey
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Fuzey Coverage
Fuzey is a Chatbots and Conversational AI solution from Fuzey.
Companies worldwide use Fuzey, from small firms to large enterprises across 21+ industries.
Organizations such as Noel Deasy Cars Ireland, Euro Motors, Rhino Group and Park Lane are recorded users of
Fuzey for Chatbots and Conversational AI.
Companies using Fuzey are most concentrated in Retail, Distribution and Media, with adoption spanning over 21 industries.
Companies using Fuzey are most concentrated in Ireland, Bahrain and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Fuzey across Americas, EMEA, and APAC.
Companies using Fuzey range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Fuzey include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Fuzey customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.