List of Fuzey Customers
London, W1D 7AZ,
United Kingdom
Since 2010, our global team of researchers has been studying Fuzey customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fuzey for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fuzey for Chatbots and Conversational AI include: Noel Deasy Cars Ireland, a Ireland based Retail organisation with 35 employees and revenues of $40.0 million, Euro Motors, a Bahrain based Distribution organisation with 200 employees and revenues of $38.0 million, Rhino Group, a United Kingdom based Media organisation with 160 employees and revenues of $34.0 million, Park Lane, a United Kingdom based Automotive organisation with 65 employees and revenues of $27.0 million and many others.
Contact us if you need a completed and verified list of companies using Fuzey, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fuzey customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Euro Motors | Distribution | 200 | $38M | Bahrain | Fuzey | Fuzey | Chatbots and Conversational AI | 2025 | n/a |
In 2025 Euro Motors implemented Fuzey to professionalise customer conversations and automate aftersales service reminders. Fuzey is a Chatbots and Conversational AI solution and was deployed across Euro Motors Bahrain to centralize messaging and support CRM-led service workflows.
The implementation configured a centralised WhatsApp Business inbox and an AI Autopilot layer to manage inbound customer conversations, automate service reminder sequences, and standardize response templates. Functional capabilities included conversational automation for appointment scheduling, automated reminder messaging for service bookings, and AI-driven upsell prompts appropriate to aftersales interactions.
Operational coverage focused on the aftersales and CRM area across Euro Motors Bahrain, with centralised governance for messaging policies and intake routing. The rollout established standardized conversational workflows for service teams and introduced automated reminder orchestration to reduce manual follow up.
The Fuzey deployment produced vendor reported outcomes in the Bahrain rollout, including a 17% increase in customer retention, a 12% uplift in service bookings and a 30% increase in aftersales upsells, according to the vendor case study.
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Noel Deasy Cars Ireland | Retail | 35 | $40M | Ireland | Fuzey | Fuzey | Chatbots and Conversational AI | 2024 | n/a |
In 2024 Noel Deasy Cars Ireland deployed Fuzey on its public website to introduce conversational customer engagement. The implementation centers on Fuzey as a Chatbots and Conversational AI solution embedded as a website chat widget, leveraging a cloud-hosted conversational engine to capture enquiries and qualify leads for sales and customer service functions.
Configuration focused on conversational flow design, natural language understanding, and scripted FAQ automation to handle routine sales queries, vehicle availability checks, and service booking enquiries. Operational coverage is the Noel Deasy Cars Ireland website serving customer interactions in Ireland, with governance established through content versioning and staff training for handoff procedures to human agents using existing contact channels, and a phased site-first rollout to manage conversational coverage and response workflows.
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Park Lane | Automotive | 65 | $27M | United Kingdom | Fuzey | Fuzey | Chatbots and Conversational AI | 2024 | n/a |
In 2024 Park Lane implemented Fuzey as a Chatbots and Conversational AI application to centralise customer communications for sales and aftersales operations at its BMW Park Lane site in the United Kingdom. The deployment focused on conversational channels and CRM-driven workflows to provide a searchable audit trail for leads and booking interactions.
Fuzey was configured to deliver AI-suggested responses and automated conversational handling across WhatsApp and SMS channels, augmenting agent workflows rather than replacing human touch. The Fuzey implementation included conversational routing, templated response suggestions, and booking handoff logic to accelerate lead handling within sales and aftersales processes.
Integration work included a direct link to Keyloop to centralise incoming leads into the dealership CRM and to surface messaging threads alongside existing customer records. The architecture uses the conversational platform to push and pull lead and booking events into CRM workflows, enabling sales teams to consume messages and convert bookings inside their existing Keyloop-driven processes.
Operational governance positioned the platform as a measurable service channel, with Fuzey performance elevated to a dealership KPI and promoted as a best-practice within BMW dealership guidance. The vendor case study reports improvements in lead management, bookings and customer satisfaction following the rollout, and the platform was adopted as an example for broader dealer communications practice.
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Media | 160 | $34M | United Kingdom | Fuzey | Fuzey | Chatbots and Conversational AI | 2025 | n/a |
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