List of GardaWorld Crisis24 (ex WorldAware) Customers
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Since 2010, our global team of researchers has been studying GardaWorld Crisis24 (ex WorldAware) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GardaWorld Crisis24 (ex WorldAware) for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GardaWorld Crisis24 (ex WorldAware) for Incident Management include: McKesson, a United States based Distribution organisation with 45000 employees and revenues of $359.10 billion, Schneider Electric United States, a United States based Manufacturing organisation with 30000 employees and revenues of $10.00 billion, Akka Technologies Switzerland, a Belgium based Professional Services organisation with 21080 employees and revenues of $1.80 billion, Navan formerly TripActions, a United States based Professional Services organisation with 2500 employees and revenues of $255.0 million and many others.
Contact us if you need a completed and verified list of companies using GardaWorld Crisis24 (ex WorldAware), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Akka Technologies Switzerland | Professional Services | 21080 | $1.8B | Belgium | GardaWorld | GardaWorld Crisis24 (ex WorldAware) | Incident Management | 2017 | n/a |
In 2017, Akka Technologies Switzerland deployed GardaWorld Crisis24 (ex WorldAware) as an Incident Management application to support commercial support, logistics and administrative management for a workforce cohort of 150 personnel in Belgium. The implementation positioned GardaWorld Crisis24 as the operational hub for personnel mobilization planning and administrative HR workflows that support sales managers and field operations.
Configuration centered on personnel master data and mobilization modules, with explicit use cases for establishing hiring and transfer proposals, preparing contracts, amendments and certificates, and tracking integration of new employees on rotation or resident contracts. Functional capabilities implemented include assignment scheduling and mobilization preparation, maintenance of personnel management databases, monitoring of medical visits, and management of mobility logistics such as visas, passports, mission letters, plane tickets and clockings.
Operational integrations and data flows were defined around the maintenance and synchronization of Master File and POB personnel records alongside GardaWorld Crisis24, and the transmission of variable payroll elements such as absences, sick leave and leave to the payroll office. The scope of operational coverage included commercial and HR support, logistics coordination, payroll reporting, supplier invoice monitoring and occupational health follow up, reflecting cross functional use across HR, sales support and logistics teams.
Governance and process workstreams documented during rollout included standardized procedures for mobilization monitoring, onboarding and continuity of administrative records, plus structured support for sales managers through advice, HR assistance and implementation of tools and procedures. The program emphasized centralized administrative control of mobilizations and supplier invoice follow up, with Crisis24 serving as the record system for personnel movements and related administrative artifacts.
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McKesson | Distribution | 45000 | $359.1B | United States | GardaWorld | GardaWorld Crisis24 (ex WorldAware) | Incident Management | 2023 | n/a |
In 2023, McKesson deployed GardaWorld Crisis24 (ex WorldAware) as an Incident Management solution, implementing the TopoONE critical event management platform to consolidate GSOC workflows and incident management across its global distribution network spanning multiple countries. The deployment established GardaWorld Crisis24 (ex WorldAware) TopoONE as the centralized incident orchestration layer supporting McKesson security operations and distribution continuity business functions.
Implementation emphasized TopoONE capabilities for critical event detection, alerting and notification, SOP task orchestration, and analyst workbench dashboards to support triage and response. Configuration work standardized and automated routine GSOC tasks and role-based work queues, aligning platform workflows with Incident Management operational practices.
Operational coverage consolidated incident handling across McKesson's global GSOC footprint, connecting security operations, field operations and distribution site incident response teams across multiple countries. The platform provided unified event visibility and standardized escalation paths to enable cross-regional coordination and consistent SOP enforcement.
Governance changes focused on consolidating GSOC workflows and instituting standardized SOPs across distributed analyst teams, with rollout oriented around central GSOC operations and regional incident responders. The 2023 implementation produced measurable operational benefits as described in the McKesson case study, including about a 50% reduction in SOP task time, approximately 30% increased analyst capacity, and much faster alert response times.
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Navan formerly TripActions | Professional Services | 2500 | $255M | United States | GardaWorld | GardaWorld Crisis24 (ex WorldAware) | Incident Management | 2024 | n/a |
In 2024 Navan formerly TripActions integrated GardaWorld Crisis24 (ex WorldAware) into its travel platform under the Incident Management category, reflecting a content partnership that exposes Crisis24 security intelligence within Navan. This integration is documented on Navan's public integrations listing and is implemented as an embedded content feed to support travel risk management capabilities.
GardaWorld Crisis24 (ex WorldAware) is surfaced in Navan as a travel risk intelligence integration module, delivering security intelligence and incident reporting content for corporate traveler protection. The integration aligns with standard incident management capabilities such as situational alerts, travel risk intelligence, and contextual threat information being made available alongside booking and traveler profile data.
Technically the implementation is an integration of Crisis24 content into Navan's platform, which implies use of content feeds or APIs to push incident and intelligence data into Navan workflows, though specific interface protocols are not specified. The operational scope centers on travel risk and duty of care use cases, with Crisis24 content used to inform travel booking decisions and traveler notifications.
Governance and operational ownership are positioned around travel risk management and corporate security workflows, as the integration supports duty of care features for corporate travelers rather than functioning as a standalone incident management deployment. The record represents a partnership and content integration rather than a separate GardaWorld hosted deployment within Navan's environment.
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Manufacturing | 30000 | $10.0B | United States | GardaWorld | GardaWorld Crisis24 (ex WorldAware) | Incident Management | 2025 | n/a |
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