List of Genesys Customer Interaction Center (CIC) Customers

Genesys
Location
1302 El Camino Real, Suite 300,
Menlo Park, 94025, CA,
United States
Website
https://www.genesys.com/
Phone
1 650-466-1100
Artw industry
Professional Services
Employee
6200
Revenue
$2.3B

Since 2010, our global team of researchers has been studying Genesys Customer Interaction Center (CIC) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Genesys Customer Interaction Center (CIC) for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Genesys Customer Interaction Center (CIC) for Call Center include: Groupama, a France based Insurance organisation with 31600 employees and revenues of $15.94 billion, Groupama, a France based Insurance organisation with 31600 employees and revenues of $15.00 billion, Randstad USA, a United States based Professional Services organisation with 7100 employees and revenues of $6.07 billion, H&M USA, a United States based Retail organisation with 12956 employees and revenues of $2.55 billion, Arrow Global Group plc, a United Kingdom based Banking and Financial Services organisation with 2500 employees and revenues of $307.0 million and many others.

Contact us if you need a completed and verified list of companies using Genesys Customer Interaction Center (CIC), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.

The Genesys Customer Interaction Center (CIC) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Old Product New Product Category When SI
Arrow Global Group plc Banking and Financial Services 2500 $307M United Kingdom Genesys Legacy Genesys Customer Interaction Center (CIC) Call Center 2014 n/a
Groupama Insurance 31600 $15.9B France Genesys Legacy Genesys Customer Interaction Center (CIC) Call Center 2016 n/a
Groupama Insurance 31600 $15.0B France Genesys Legacy Genesys Customer Interaction Center (CIC) Call Center 2016 n/a
Retail 12956 $2.6B United States Genesys Legacy Genesys Customer Interaction Center (CIC) Call Center 2018 n/a
Professional Services 7100 $6.1B United States Genesys Legacy Genesys Customer Interaction Center (CIC) Call Center 2018 n/a
Showing 1 to 5 of 5 entries

Buyer Intent: Companies Evaluating Genesys Customer Interaction Center (CIC)

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Genesys Customer Interaction Center (CIC). Gain ongoing access to real-time prospects and uncover hidden opportunities.

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FAQ - APPS RUN THE WORLD Genesys Customer Interaction Center (CIC) Coverage

Genesys Customer Interaction Center (CIC) is a Call Center solution from Genesys.

Companies worldwide use Genesys Customer Interaction Center (CIC), from small firms to large enterprises across 21+ industries.

Organizations such as Groupama, Randstad USA, H&M USA and Arrow Global Group plc are recorded users of Genesys Customer Interaction Center (CIC) for Call Center.

Companies using Genesys Customer Interaction Center (CIC) are most concentrated in Insurance, Professional Services and Retail, with adoption spanning over 21 industries.

Companies using Genesys Customer Interaction Center (CIC) are most concentrated in France, United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Genesys Customer Interaction Center (CIC) across Americas, EMEA, and APAC.

Companies using Genesys Customer Interaction Center (CIC) range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 40%, and global enterprises with 10,000+ employees - 60%.

Customers of Genesys Customer Interaction Center (CIC) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Genesys Customer Interaction Center (CIC) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Center.