List of Genetec Community Connect Customers
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Since 2010, our global team of researchers has been studying Genetec Community Connect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Genetec Community Connect for Video Surveillance System from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Genetec Community Connect for Video Surveillance System include: City of New Orleans, a United States based Government organisation with 5751 employees and revenues of $1.40 billion, Back Of The Yards Neighborhood Council, a United States based Healthcare organisation with 35 employees and revenues of $3.3 million, South Grand Community Improvement District United States, a United States based Government organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Genetec Community Connect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Genetec Community Connect customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Back Of The Yards Neighborhood Council | Healthcare | 35 | $3M | United States | Genetec | Genetec Community Connect | Video Surveillance System | 2019 | Procom |
In 2019 Back Of The Yards Neighborhood Council deployed Genetec Community Connect under a Video Surveillance System program for community public safety. The deployment used Genetec Community Connect together with Stratocast Security Center hosted to federate camera feeds from local businesses into a coordinated monitoring posture.
Procom served as the systems integrator and executed an onboarding program that integrated over 10 business cameras within SSA #10, configuring feed sharing, role based access controls, and incident tagging workflows to support investigations. Implementation focused on federated camera access, hosted video management via Stratocast Security Center hosted, and local site configuration to preserve independent business ownership of cameras while enabling shared visibility.
The solution federated business camera streams with the Chicago OEMC to enable shared monitoring and coordinated incident investigations, aligning operations between neighborhood businesses and municipal emergency management. Governance emphasized formal sharing agreements and staged site onboarding, and the program helped reduce thefts in the retail district while improving situational awareness across the community.
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City of New Orleans | Government | 5751 | $1.4B | United States | Genetec | Genetec Community Connect | Video Surveillance System | 2017 | n/a |
In 2017 the City of New Orleans deployed Genetec Community Connect within its Video Surveillance System to feed the municipal Real Time Crime Center. Genetec Community Connect was integrated as part of a camera federation and registry program that went operational in late 2017, enabling registered city and private camera owners to surface live and archived video for public safety use.
The implementation was architected around Genetec Security Center for video management, Citigraf for incident coordination, and Clearance for evidence management, with Community Connect functioning as the federation and access layer. Functional capabilities implemented included centralized ingestion of city and private camera streams, automated license plate recognition feed consolidation, situational awareness dashboards for analysts, and evidence capture and case linking in Clearance.
Operational scope covered the Real Time Crime Center and public safety workflows, consolidating feeds from municipal camera networks and private cameras to support faster incident response and investigative workflows. The rollout emphasized permissioned camera sharing and registry governance to streamline who can view and export feeds, aligning operational procedures between city agencies and private owners.
The centralized Video Surveillance System and camera federation reduced response effort and has been cited as saving approximately 6,000 public safety man hours, reflecting measurable outcomes tied to faster incident response and streamlined investigations.
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South Grand Community Improvement District United States | Government | 10 | $1M | United States | Genetec | Genetec Community Connect | Video Surveillance System | 2018 | n/a |
In 2018, South Grand Community Improvement District implemented Genetec Community Connect as a Video Surveillance System to secure a parking lot with 90 spaces in St. Louis. The deployment used Genetec Stratocast cloud Security Center hosting and a federated access model to provide shared video access to authorized external stakeholders.
Configuration centered on federated video access and Secure View for controlled external investigations, combined with cloud-hosted video ingestion and centralized camera management. The implementation included role based access controls, event search and playback workflows, and cloud recording retention consistent with Video Surveillance System operational patterns.
Operational coverage focused on public safety and investigative workflows, with federated access explicitly granted to local police to accelerate evidence retrieval. The system supported investigations tied to the parking lot and broader visitor safety monitoring across South Grand Community Improvement District facilities.
Governance emphasized controlled shared access, with Secure View provisioning to manage external investigator permissions and auditability. The installation produced immediate investigatory value, enabling recovery of license plate theft evidence within two weeks and contributing to improved visitor safety.
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Buyer Intent: Companies Evaluating Genetec Community Connect
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