List of GEP SMART Contract Management Customers
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United States
Since 2010, our global team of researchers has been studying GEP SMART Contract Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GEP SMART Contract Management for Contract Lifecycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GEP SMART Contract Management for Contract Lifecycle Management include: ABM Industries, a United States based Professional Services organisation with 117000 employees and revenues of $8.36 billion, Henry Ford Health, a United States based Healthcare organisation with 33000 employees and revenues of $8.25 billion, Spectrum Health, a United States based Non Profit organisation with 31000 employees and revenues of $7.00 billion, Lennox International, a United States based Manufacturing organisation with 12600 employees and revenues of $4.98 billion, Dentsply Sirona, a United States based Life Sciences organisation with 15000 employees and revenues of $3.97 billion and many others.
Contact us if you need a completed and verified list of companies using GEP SMART Contract Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ABM Industries | Professional Services | 117000 | $8.4B | United States | GEP | GEP SMART Contract Management | Contract Lifecycle Management | 2020 | n/a |
In 2020, ABM Industries implemented GEP SMART Contract Management as part of a Contract Lifecycle Management initiative. ABM had previously managed a portion of contracts in a custom Legal Contract Management System built on Lotus Domino, and TekStream implemented Oracle WebCenter Content 11g to create a single enterprise repository for all contracts and supporting documents.
The implementation focused on a centralized content services layer, enhanced search indexing, metadata standardization, and workflow automation to reduce redundant data and improve end-user contract discovery. Oracle WebCenter Content 11g served as the document and content repository, while GEP SMART Contract Management provided contract lifecycle orchestration and procurement-aligned controls typical of Contract Lifecycle Management functionality. Configuration work included document ingestion and mapping, search tuning, metadata schema design, and approval workflow configuration to support lifecycle events.
The solution was integrated with JD Edwards, the GEP procurement solution, and SalesForce.com to surface contract metadata and documents into ERP, procurement, and sales workflows for cross-system visibility. Operational coverage targeted legal, procurement, and sales teams with enterprise-wide contract storage and access. Governance efforts emphasized standardizing contract metadata and approval routing to establish consistent document control and lifecycle processes.
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Apex Tool Group | Manufacturing | 7000 | $1.3B | United States | GEP | GEP SMART Contract Management | Contract Lifecycle Management | 2018 | n/a |
In 2018, Apex Tool Group implemented GEP SMART Contract Management. The deployment was part of a broader adoption of SMART by GEP unified procurement software to support full source to order operations across Apex Tool Group's global procurement organization.
GEP SMART Contract Management was provisioned as the contract component of the SMART by GEP platform, delivering Contract Lifecycle Management capabilities alongside spend analysis, sourcing, supplier management, procure to order purchasing, procure to pay, savings project management, savings tracking, and invoicing. The implementation emphasized standard contract authoring, repository, obligations management, and linking contracts to sourcing and purchasing workflows within the unified procurement product.
The solution was delivered as a cloud native, SaaS platform and is platform agnostic, enabling integration with enterprise ERP and finance systems. Apex Tool Group elected to perform its own integration to SAP, leveraging the platform's integration capabilities to connect contract records and sourcing outcomes to ERP procurement and payable processes.
Governance and rollout were driven by Apex Tool Group's global procurement organization, with the initiative positioned to digitize key procurement processes and drive procure to order efficiencies across global operations. The vendor selection cited ease of use, cloud economics, ability to handle heavy processing, and mobile native access as deciding factors in adopting GEP SMART Contract Management.
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Dentsply Sirona | Life Sciences | 15000 | $4.0B | United States | GEP | GEP SMART Contract Management | Contract Lifecycle Management | 2016 | n/a |
In 2016, Dentsply Sirona deployed GEP SMART Contract Management as part of a broader SMART by GEP source to pay platform to centralize and automate global procurement operations. The deployment used GEP SMART Contract Management in a cloud native Software as a Service model, leveraging touch and mobile technologies to provide on demand access for enterprise procurement teams.
The implementation covered Contract Lifecycle Management capabilities within the SMART by GEP suite alongside spend analysis, savings management, strategic sourcing, supplier management, procure to pay, savings tracking and invoicing. GEP SMART Contract Management was configured to support contract authoring, a centralized contract repository, approval routing and lifecycle governance, with workflow automation tied to sourcing and savings project management.
The platform was provisioned as a platform agnostic solution with stated compatibility for SAP, Oracle and other major ERP and financial systems, enabling integration of contract records with purchase order processing and accounts payable. Operational scope focused on Dentsply Sirona's global procurement organization and related finance functions, aligning sourcing, supplier management and invoice workflows across business units.
Governance was centralized to standardize contract approval workflows and savings tracking, and the rollout emphasized ease of use to limit training needs while leveraging cloud economics to reduce infrastructure and support costs. The GEP SMART Contract Management deployment delivered unified Contract Lifecycle Management within a full SMART by GEP source to pay suite, streamlining and automating procurement to contract lifecycle processes.
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Henry Ford Health | Healthcare | 33000 | $8.3B | United States | GEP | GEP SMART Contract Management | Contract Lifecycle Management | 2016 | n/a |
In 2016 Henry Ford Health implemented GEP SMART Contract Management. The deployment delivered Contract Lifecycle Management to support procurement, sourcing, legal, and compliance functions across the health system. GEP SMART Contract Management was positioned as the central contract platform for authoring, approval and repository functions.
Configuration concentrated on core Contract Lifecycle Management modules, including contract authoring with template and clause library controls, a centralized contract repository with versioning and audit trails, automated approval workflows, and obligation management to track renewals and contractual milestones. The implementation applied document templates, role based access controls, and reporting dashboards to strengthen contract governance and auditability. Workflow automation and configurable approval rules were used to reduce manual handoffs and standardize review cycles.
Operational coverage targeted procurement and supply chain contracting across Henry Ford Health United States operations, aligning contract records to sourcing events and legal review paths. The deployment emphasized system level governance, enforcing clause standardization and signature routing consistent with institutional policy. The architecture reflected a centralized application instance serving multiple clinical and administrative sites, with role segregation between contracting, sourcing, and legal users.
Governance changes included formalized contract intake and review workflows, centralized clause libraries to enforce compliance, and role based audit logging to support oversight by legal and procurement leadership. The program reinforced institutional contracting policies through system enforced controls, template standardization, and approval escalation paths. GEP lists Henry Ford Health as a customer.
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Lennox International | Manufacturing | 12600 | $5.0B | United States | GEP | GEP SMART Contract Management | Contract Lifecycle Management | 2018 | n/a |
In 2018 Lennox International implemented GEP SMART Contract Management. The engagement positioned GEP SMART Contract Management to deliver Contract Lifecycle Management capabilities as part of a broader SMART by GEP source-to-pay adoption across procurement and spend management functions.
The implementation focused on centralized contract authoring, a searchable contract repository, structured approval workflows and obligation tracking consistent with Contract Lifecycle Management best practices. Configuration emphasized clause and template standardization, version control and role based access to support procurement and legal interactions within the contract lifecycle.
Deployment used GEP SMART as a cloud native, unified source-to-pay platform that is native to touch and mobile technologies, enabling remote access to contract records and workflows. The platform was implemented with platform agnosticism in mind, supporting integrations with major ERP and financial systems such as SAP and Oracle to align contracting records with procure to pay, invoicing and supplier master data.
Operational coverage centered on procurement, sourcing and supplier management processes, with workflow automation applied to approvals, renewals and contract execution steps. Governance changes included the consolidation of contract storage into a single system of record and the standardization of review and approval gates to reduce manual handoffs.
Reported platform characteristics included a cloud native architecture that reduced on premise infrastructure and support burden, and an emphasis on ease of setup and deployment that minimized extensive training requirements. GEP SMART Contract Management was implemented as the Contract Lifecycle Management solution within Lennox International to unify contracting activities across procurement and finance functions.
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Distribution | 1300 | $1.0B | Malaysia | GEP | GEP SMART Contract Management | Contract Lifecycle Management | 2025 | n/a |
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Banking and Financial Services | 1508 | $368M | Portugal | GEP | GEP SMART Contract Management | Contract Lifecycle Management | 2025 | n/a |
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Non Profit | 31000 | $7.0B | United States | GEP | GEP SMART Contract Management | Contract Lifecycle Management | 2017 | n/a |
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Buyer Intent: Companies Evaluating GEP SMART Contract Management
- Energinet, a Denmark based Professional Services organization with 1905 Employees
- Ernst & Young Singapore, a Singapore based Professional Services company with 3900 Employees
- Hecht Kugellager, a Germany based Distribution organization with 28 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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| Energinet | Professional Services | 1905 | $1.5B | Denmark | 2026-03-05 | |
| Ernst & Young Singapore | Professional Services | 3900 | $2.0B | Singapore | 2026-02-20 | |
| Hecht Kugellager | Distribution | 28 | $8M | Germany | 2025-11-20 | |
| Professional Services | 17000 | $1.4B | India | 2024-11-07 | ||
| Education | 10 | $1M | United Kingdom | 2024-06-10 |