List of GitBook Customers
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Since 2010, our global team of researchers has been studying GitBook customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GitBook for API Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GitBook for API Management include: Snyk, a United States based Professional Services organisation with 1400 employees and revenues of $345.0 million, Bunq, a Netherlands based Professional Services organisation with 500 employees and revenues of $70.0 million, Gravitee, a United States based Professional Services organisation with 150 employees and revenues of $15.0 million, My Neighbor Alice Sweden, a Sweden based Media organisation with 10 employees and revenues of $6.0 million, Element Market, a United States based Media organisation with 35 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using GitBook, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The GitBook customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BullMQ | Professional Services | 10 | $1M | Sweden | GitBook | GitBook | API Management | 2019 | n/a |
In 2019, BullMQ implemented GitBook to host API documentation on their website. The GitBook implementation is used as their public developer portal for API Management, centralizing API reference, getting started guides, and operational documentation on bullmq.io. Deployment leverages the GitBook hosted service surfaced through the company website, providing web accessible content and searchable API reference.
Configuration emphasizes documentation modules including API reference pages, tutorials, and versioned content, with documentation authored and maintained by engineering and product teams. Governance established review and publish workflows and role based edit permissions to align content ownership with engineering and developer relations. The implementation positions BullMQ GitBook API Management to support developer onboarding and external API consumption through a single documented entry point.
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Bunq | Professional Services | 500 | $70M | Netherlands | GitBook | GitBook | API Management | 2022 | n/a |
In 2022, Bunq implemented GitBook for API Management to publish its public API documentation for banking and payments integrations. The GitBook deployment in the Netherlands provides structured API references and tutorials that support third party developer onboarding and integration, improving developer self service and reducing support overhead. GitBook serves as the canonical documentation layer for Bunq APIs, consolidating reference material and how to guides used by integrators and partner developers.
GitBook is configured to deliver modular API reference content and step by step tutorials, enabling consistent authoring and publishing workflows across API topics. Operational coverage focuses on developer relations, platform engineering, and customer support functions in the Netherlands, centralizing technical documentation to standardize onboarding and integration patterns. Governance is implemented around content ownership and publishing controls to maintain accuracy of API references and tutorials, sustaining developer self service and lowering support demand.
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Element Market | Media | 35 | $3M | United States | GitBook | GitBook | API Management | 2022 | n/a |
In 2022, Element Market implemented GitBook and deployed GitBook on its public website as a central API Management resource for developer documentation and API publishing. Element Market uses GitBook for API Management to support engineering and product documentation workflows, aligning the application with developer onboarding and API reference functions for its web presence.
The implementation centers on hosted documentation authoring and versioning, structured content publishing, and role based content governance to manage contributions from engineering and product teams. Documentation workflows emphasize searchable API reference pages, change tracking and staged publishing, with the application serving as the outward facing developer portal and internal knowledge repository for API related business functions.
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Gravitee | Professional Services | 150 | $15M | United States | GitBook | GitBook | API Management | 2024 | n/a |
In 2024, Gravitee implemented GitBook to centralize and scale its API documentation and to support its API Management developer portal efforts. The deployment supports Gravitee's global teams with headquarters in the United States, aligning documentation and developer portal content with product and go to market activities.
The GitBook implementation emphasizes structured API reference, conceptual guides, versioning and collaborative authoring workflows. Configuration included role based access controls, content templates, SEO metadata and site search to improve discoverability, and GitBook was used to enable cross team contributions and reduce authoring friction.
Operational coverage spans developer relations, product documentation, marketing and sales enablement, making GitBook a central source for API Management collateral and prospect facing content. Gravitee GitBook API Management supports developer portal, documentation and sales enablement functions, and governance introduced editorial workflows and contribution gates to manage content quality and release cadence. Outcomes reported include reduced documentation friction, improved discoverability, SEO driven lead generation and stronger sales enablement.
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HAPI Protocol | Professional Services | 25 | $2M | Estonia | GitBook | GitBook | API Management | 2021 | n/a |
In 2021, HAPI Protocol implemented GitBook for API Management on its public website. HAPI Protocol deployed GitBook as the central developer portal and documentation host to support API consumption and developer onboarding for the Estonia-based professional services firm with 25 employees.
The GitBook deployment is a cloud-hosted documentation instance embedded on the company website, structured to present API reference pages, conceptual guides, usage examples, and changelogs. Functional capabilities implemented include versioned documentation, full-text search, structured content organization for API endpoints, and role-based content editing workflows to align engineering and product owners on publishing responsibilities. Operational coverage targets developer-facing API documentation and internal teams that author and approve API content, and the configuration positions GitBook as the primary tool in HAPI Protocols API Management strategy for centralized documentation delivery.
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Media | 10 | $1M | South Korea | GitBook | GitBook | API Management | 2024 | n/a |
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Media | 10 | $6M | Sweden | GitBook | GitBook | API Management | 2024 | n/a |
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Professional Services | 1400 | $345M | United States | GitBook | GitBook | API Management | 2023 | n/a |
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Professional Services | 10 | $1M | Israel | GitBook | GitBook | API Management | 2026 | n/a |
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Buyer Intent: Companies Evaluating GitBook
- KPI, a Colombia based Professional Services organization with 80 Employees
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