List of Global Messaging Platform Customers
Dubai, x,
United Arab Emirates
Since 2010, our global team of researchers has been studying Global Messaging Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Global Messaging Platform for CPaaS (Communication Platform as a Service) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Global Messaging Platform for CPaaS (Communication Platform as a Service) include: Du, a United Arab Emirates based Communications organisation with 2861 employees and revenues of $3.71 billion, Telecom Armenia, a Armenia based Communications organisation with 2000 employees and revenues of $500.0 million, Smart Telecom, a Nepal based Communications organisation with 825 employees and revenues of $206.0 million and many others.
Contact us if you need a completed and verified list of companies using Global Messaging Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Global Messaging Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Du | Communications | 2861 | $3.7B | United Arab Emirates | Global Messaging | Global Messaging Platform | CPaaS (Communication Platform as a Service) | 2019 | n/a |
In 2019, du engaged Global Message Services (GMS) to implement the Global Messaging Platform as its international A2P messaging hub. The Global Messaging Platform implementation is categorized as CPaaS (Communication Platform as a Service) and was scoped to secure du's network while managing inbound international A2P SMS traffic for telecom messaging monetisation in the United Arab Emirates.
GMS implemented direct SS7 connectivity and provided managed services to handle inbound international A2P SMS flows, enabling message termination, routing, delivery reporting and monitoring capabilities typical of CPaaS messaging hubs. Configuration centered on delivery transparency modules and operational monitoring to surface delivery outcomes and support operator billing and monetisation workflows.
Operational coverage focused on network operations and commercial messaging functions, with GMS retaining managed services ownership for SS7 interconnectivity and ongoing traffic management. Governance and service orchestration emphasized managed operation handoff, secure SS7 links and centralized message routing control, and the engagement explicitly increased delivery transparency and enabled monetisation of SMS channels while improving service quality and operator revenue.
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Smart Telecom | Communications | 825 | $206M | Nepal | Global Messaging | Global Messaging Platform | CPaaS (Communication Platform as a Service) | 2024 | n/a |
In 2024, Smart Telecom consolidated A2P, P2P and P2A messaging onto the Global Messaging Platform, a CPaaS (Communication Platform as a Service) deployment. The implementation centralized outbound and inbound SMS traffic management under a single vendor platform for telecom traffic management in Nepal.
The Global Messaging Platform implementation included a bespoke SMS firewall that rationalised routing and controls, and consolidated traffic onto unified messaging flows. Functional capabilities implemented included message routing orchestration, traffic filtering, policy enforcement and enhanced operational visibility to support messaging governance.
Operational coverage focused on Smart Telecom's telecom traffic management operations across Nepal and covered A2P, P2P and P2A flows. The consolidation reduced billing and connectivity overheads by simplifying vendor connectivity and creating a single routing control point.
Governance shifted to centralized routing policies enforced through the SMS firewall and the Global Messaging Platform, creating a single routing control plane for messaging. The deployment improved visibility and routing control and materially boosted messaging revenues.
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Telecom Armenia | Communications | 2000 | $500M | Armenia | Global Messaging | Global Messaging Platform | CPaaS (Communication Platform as a Service) | 2024 | n/a |
In 2024 Telecom Armenia deployed the Global Messaging Platform as a CPaaS (Communication Platform as a Service) implementation to secure and commercialize SMS traffic across its network. The Global Messaging Platform deployment targeted telecom network operations in Armenia and was positioned to protect the messaging infrastructure while enabling A2P monetisation workflows.
The implementation installed an SMS firewall and a central messaging hub as core functional modules, providing message filtering, traffic inspection, and policy enforcement for inbound and outbound SMS streams. Configuration focused on message classification, spam and smishing detection, and routing controls, coupled with monetisation controls for A2P messaging to allow commercial charging and partner settlement workflows.
Operational coverage centered on Telecom Armenia network operations and commercial teams within Armenia, where the messaging hub mediated operator-grade message flows and applied security policies at scale. Integrations were scoped to the operator messaging plane and billing/charging interfaces that govern A2P revenue capture, preserving network integrity while routing legitimate traffic.
Governance and rollout emphasized centralized traffic control and monetisation policy ownership by network and commercial stakeholders, with the program operating as an operator-grade messaging control plane. The program delivered a dramatic revenue uplift reported as a multiplication of SMS revenue, materially reduced spam and smishing, and improved subscriber experience.
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