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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Guidewire Client Data Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Ageas UK Insurance 2600 $835M United Kingdom Guidewire Guidewire Client Data Management CRM 2017 n/a In 2017, Ageas UK implemented Guidewire Client Data Management to consolidate policy and customer systems and to establish a unified client data capability. The deployment positioned Guidewire Client Data Management as the central CRM component supporting a harmonised customer record and improved servicing across the UK business. The implementation focused on Guidewire customer and client data components, including a master client repository, identity resolution and record deduplication, survivorship and matching rule configuration, and standardized customer data models to support CRM workflows. Configuration emphasized data quality, canonical customer records and operational data feeds to enable consistent servicing and customer engagement processes. Technically the solution was integrated with existing policy administration and customer-facing systems to centralize the customer view and support downstream CRM and servicing functions, leveraging API and service layer patterns typical of client data deployments. Operational coverage was across Ageas UK servicing and CRM teams, aligning customer data with underwriting and policy records to improve cross-functional servicing. Governance changes accompanied the rollout, instituting centralized data stewardship, standardized matching and update procedures, and role-based controls for customer data edits. The Guidewire Client Data Management implementation enabled harmonised customer records and supported improved CRM and servicing across Ageas UK, consistent with the insurer s objective to consolidate customer systems.
Covea Insurance United Kingdom Insurance 1060 $808M United Kingdom Guidewire Guidewire Client Data Management CRM 2018 Accenture In 2018 Covea Insurance United Kingdom implemented Guidewire Client Data Management as part of a multi-year Guidewire programme to modernise underwriting, policy administration and improve customer records across its UK operations. Guidewire Client Data Management was positioned as the CRM-capable central client data capability within that programme, referenced explicitly in programme scope to centralise customer information and support operational consistency across business functions. The implementation focused on standard customer data management capabilities common to CRM deployments, including consolidation of dispersed customer records, deduplication and identity resolution, creation of a single golden client record, and enforcement of data quality and survivorship rules. The Guidewire Client Data Management instance was configured to act as a centralised client data hub, supporting profile standardization and master data governance workflows to reduce record fragmentation across underwriting and policy administration processes. Integrations were scoped to tie the Guidewire Client Data Management hub into the broader Guidewire deployment, providing interfaces into policy administration and underwriting components and into existing customer intake channels across UK operations. The deployment targeted enterprise operational coverage within Covea Insurance United Kingdom, aligning client data flows used by underwriting, policy administration and customer records teams. Accenture was named as the implementation partner on the broader Guidewire programme and played a defined role in rollout governance, programme orchestration and operationalising data stewardship processes. The programme-level governance emphasized centralisation of client data and standardized stewardship roles, with Guidewire Client Data Management used to improve the accuracy and consistency of customer records as an explicit programme objective.
Hastings Direct Insurance 3156 $694M United Kingdom Guidewire Guidewire Client Data Management CRM 2019 n/a In 2019, Hastings Direct implemented Guidewire Client Data Management as part of a broader Guidewire InsuranceSuite and cloud migration. The Guidewire Client Data Management implementation targeted CRM capabilities to centralise customer data and improve customer onboarding and data consistency across sales and policy systems in the United Kingdom. The deployment established a centralised customer profile hub with identity resolution, data quality controls and CRM aligned onboarding workflows to standardise client records across quoting, sales and policy administration processes. Configuration emphasized master customer records, deduplication logic, event driven synchronization and staged reconciliation to align operational systems with the Guidewire Client Data Management store. Integrations were implemented with Guidewire InsuranceSuite components and with existing sales and policy systems to provide a single source of customer truth for customer service, sales and policy administration teams. Governance introduced central data stewardship and CRM related process changes with a staged rollout across UK operations, and the implementation is referenced in Guidewire's UK case studies and press materials as part of Hastings Direct's cloud migration.
Insurance 4309 $2.5B United Kingdom Guidewire Guidewire Client Data Management CRM 2019 n/a
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