List of Hansen MDM Customers
Melbourne, 3108, VIC,
Australia
Since 2010, our global team of researchers has been studying Hansen MDM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hansen MDM for Utilities ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hansen MDM for Utilities ERP include: BKW, a Switzerland based Utilities organisation with 12223 employees and revenues of $5.66 billion, Swissgrid, a Switzerland based Utilities organisation with 637 employees and revenues of $1.10 billion, City of New Bern, NC, a United States based Government organisation with 449 employees and revenues of $125.0 million and many others.
Contact us if you need a completed and verified list of companies using Hansen MDM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Hansen MDM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
BKW | Utilities | 12223 | $5.7B | Switzerland | Hansen Technologies | Hansen MDM | Utilities ERP | 2023 | n/a |
In 2023, BKW signed a five-year contract to deploy Hansen MDM via a SaaS model across its Swiss meter network as part of its Smart Meter rollout. The engagement centralizes meter data management and provides smart-meter programme support using Hansen MDM within a Utilities ERP context, with the stated objective of improving operational scalability for meter operations.
The cloud SaaS deployment configures Hansen MDM to manage core meter data management functions, including meter read ingestion, centralised data storage, and programme support workflows for the Swiss market. Governance is structured around the five-year agreement, with a go-live targeted in the first half of 2024, and the operational scope focused on Switzerland meter network operations and centralised meter data management processes.
|
 |
City of New Bern, NC | Government | 449 | $125M | United States | Hansen Technologies | Hansen MDM | Utilities ERP | 2025 | n/a |
In 2025 the City of New Bern, NC selected Hansen MDM as its Utilities ERP meter data management solution following a competitive procurement process, and the city is the first organization in North America to adopt the Hansen MDM offering. The selection was driven by a need to consolidate smart meter data for both electricity and water across municipal services and to leverage deeper analytics for customer engagement and operational control.
The Hansen MDM implementation targets meter data ingestion and centralized storage for electricity and water, replacing the operational complexity created by three different metering solutions currently in use. Hansen MDM will store and manage smart meter data, provide data validation and normalization capabilities, and expose usage insights that support load forecasting and the creation of new customer offers and incentives.
Hansen MDM is being integrated with the City’s billing and customer care system, also provided by Hansen, aligning meter-level insights with customer information system workflows and billing processes. The earlier work to implement the Hansen SaaS offering for CIS is cited as seamless, and this integration path enables automated offer creation and more direct customer engagement when MDM insights indicate peak loads or water usage patterns.
Governance of the rollout is led by the City of New Bern Public Utilities organization, reflecting executive sponsorship from the Director of Public Utilities and a procurement outcome from a competitive bid. The implementation narrative emphasizes cross-functional coordination between utilities operations and customer care to realize the MDM use cases for incentives, engagement, load forecasting, and loss protection.
Reported outcomes in the selection announcement include improved ability to protect against losses, enable incentives and customer engagement, forecast electricity and water loads, and deliver a more modern service experience for citizens when Hansen MDM is used alongside the Hansen customer care and billing solution. Hansen MDM is explicitly positioned as the centralized Utilities ERP meter data management layer that connects smart meter feeds to operational and customer-facing systems.
|
 |
Swissgrid | Utilities | 637 | $1.1B | Switzerland | Hansen Technologies | Hansen MDM | Utilities ERP | 2022 | n/a |
In 2022, Swissgrid signed a multi-year agreement with Hansen Technologies to deploy Hansen MDM as part of building an Energy Data Management (EDM) platform. The Hansen MDM deployment, categorized under Utilities ERP, is intended to act as a single source of truth for large volumes of smart-metering data across the Swiss market and to centralise EDM capabilities for the national grid operator.
Implementation centers on Hansen MDM capabilities for meter data management, reconciliation and market messaging. Hansen MDM is configured to support high-volume meter data ingestion, data validation and standardization, reconciliation workflows, and orchestration of market-facing messaging as core functional modules of the EDM platform.
Operational scope covers Swissgrid market operations and grid operations teams across Switzerland, consolidating smart-metering data flows under a national EDM layer. The program defines integration touchpoints for market messaging recipients and internal data consumers, enabling centralized provisioning of reconciled meter data for settlement and operational use.
Governance is being formalized through the multi-year agreement with Hansen Technologies to centralise meter data governance and operationalize EDM workflows within Hansen MDM. Swissgrid explicitly selected Hansen MDM to serve as the authoritative data layer for smart-metering and to align data stewardship and message exchange processes across the national grid operator.
|
Buyer Intent: Companies Evaluating Hansen MDM
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||