List of Harmony WinPOS Customers

Future Business Systems

204 Balaclava Rd,
Caulfield, 3161, VIC,
Australia

https://www.fbsaust.com.au/

61 3 9500 1788

Professional Services

$3M

Since 2010, our global team of researchers has been studying Harmony WinPOS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Harmony WinPOS for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Harmony WinPOS for Point Of Sale include: Espresso House, a Sweden based Leisure and Hospitality organisation with 1437 employees and revenues of $177.0 million, Taking Shape, a Australia based Retail organisation with 750 employees and revenues of $100.0 million, Base Backpacker Hostels, a Australia based Leisure and Hospitality organisation with 550 employees and revenues of $50.0 million and many others.

Contact us if you need a completed and verified list of companies using Harmony WinPOS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Harmony WinPOS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
Base Backpacker Hostels	Leisure and Hospitality	550	$50M	Australia	Future Business Systems	Harmony WinPOS	Point Of Sale	2017	n/a	In 2017 Base Backpacker Hostels implemented Harmony WinPOS as its Point Of Sale application to centralize transaction handling for front desk sales, on-site retail and food and beverage payment flows. The deployment focused on operational point of sale functions common to hospitality settings, providing transactional receipts, tender handling, shift reporting and sales reporting to support day to day cash and card transactions. Harmony WinPOS was configured to produce detailed transaction and shift reports and to serve as the primary sales data source for downstream payroll and financial reconciliation. Configuration work emphasized report schedules and exportable summaries, enabling staff to collect sales and shift reports for manual entry into payroll spreadsheets and accounts receivable records. The POS operated alongside TIMETEQ for employee time and attendance auditing, with staff crosschecking Harmony WinPOS shift summaries and time records from TIMETEQ as part of payroll verification. Operational coverage tied POS reporting into monthly accounts receivable coordination activities, where invoices were maintained, verified and prepared for transfer into accounts receivable processes. Governance and process controls centered on reconciliation and auditability, with responsibilities including payroll data collection, time and attendance crosschecks, maintenance of employee master files and leave documentation, and the preparation and verification of receivables reports. These controls established a repeatable workflow linking Harmony WinPOS transaction outputs to payroll and accounts receivable administrative processes.
Espresso House	Leisure and Hospitality	1437	$177M	Sweden	Future Business Systems	Harmony WinPOS	Point Of Sale	2017	n/a	In 2017, Espresso House implemented Harmony WinPOS from Future Business Systems as its Point Of Sale application to standardize in-store transactions across its rapidly growing Nordic and German coffee shop network. The deployment covered a multi-country footprint with 460 coffee shops operating in Sweden, Norway, Finland, Denmark and Germany, including recent expansion into Finland where 22 sites were opened and further growth planned for 2018. Harmony WinPOS was configured to support core hospitality point of sale workflows, including touchscreen order capture at the terminal, payment handling, and direct order routing to a preparation display. The implementation leverages Winpos Hospitality functionality within the Harmony WinPOS environment so that orders can be sent directly from the POS terminal to a display in the preparation area, enabling baristas to begin preparation even before the payment transaction is finished. The POS system is deployed against a single, centrally hosted database shared across all countries, enabling central data entry and consistent master data across sites. Integrations explicitly include the chain s mobile app and the business intelligence system, creating a connected operational layer between in-store sales, digital ordering channels, and analytics. Operational governance emphasizes centralized configuration and continuous product development, the system being described as a vital part of Espresso House s full scale business system and under constant development to align with business and technology changes. The Winpos POS system is reported as reliable and ideal for the hospitality environment, with the technical design oriented toward consistent cross country operations and real time order routing to preparation areas.
Taking Shape	Retail	750	$100M	Australia	Future Business Systems	Harmony WinPOS	Point Of Sale	2016	n/a	In 2016, Taking Shape deployed Harmony WinPOS, a Point Of Sale application, across its retail store operations. The rollout focused on store level transaction processing and front of house merchandising workflows for the Australian retail chain's sales teams. Harmony WinPOS was configured for core transaction processing including sales, returns and transfers, customer maintenance and voucher handling. The implementation supported stock control workflows covering transfers in and out and returns, and it produced reconciliation reporting used for store level financial close including Myer reconciliation reports where applicable. Clearance and markdown management capabilities were applied to support visual merchandising and event driven promotions such as fashion parades and VIP events. Operational tooling around the POS environment included Timeteq for rostering and scheduling and staff completed Myer induction training on Myer POS and Myer safety processes when operating within Myer concessions. The deployment covered store managers and sales associates and directly impacted business functions including store operations, visual merchandising, inventory management and store finance. Governance and process changes emphasized daily KPI monitoring and budgeting, with KPIs including average units per transaction, percent of budget, average sales per hour and average sales per transaction incorporated into store routines. The rollout reinforced role level capabilities in reconciliation, stock control and voucher processing while relying on standard office productivity skills such as Word, Excel and Outlook for reporting and communications.

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