List of HBS Systems DMS Customers
Richardson, 75080, TX,
United States
Since 2010, our global team of researchers has been studying HBS Systems DMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HBS Systems DMS for Automotive Dealership CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HBS Systems DMS for Automotive Dealership CRM include: Bobcat Of New York United States, a United States based Distribution organisation with 35 employees and revenues of $12.0 million, Potestio Brothers Equipment, a United States based Retail organisation with 40 employees and revenues of $5.0 million, Bentley Bros., a United States based Distribution organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using HBS Systems DMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bentley Bros. | Distribution | 10 | $1M | United States | HBS Systems | HBS Systems DMS | Automotive Dealership CRM | 2024 | n/a |
In 2024, Bentley Bros. deployed HBS Systems DMS, an Automotive Dealership CRM, to reinstate and extend dealer management capabilities. Bentley Bros., an Elite Kubota dealer in Western New York, engaged HBS Systems to concentrate the implementation on rental, service, and reporting across its New York locations.
The implementation reinstated core DMS functionality and added a newly developed rental management module within HBS Systems DMS. Service reporting was configured to capture technician performance and job level metrics intended to support a new technician incentive program. CRM and Sales Management usage is inferred given HBS NetView ECO includes Sales Management, aligning sales workflow capabilities with the dealer's service and rental operations.
Operational scope covered Bentley Bros' New York locations and impacted business functions including service operations, rental administration, and dealer sales. Governance changes centered on embedding service reporting into technician workflows and incentive governance, with process changes to service dispatch and reporting cadence to support pay for performance.
By using service reporting to implement technician incentive programs, Bentley Bros. recorded an improvement in service efficiency of about 35 percent. HBS Systems DMS functions as the dealer management layer for rental, service, and reporting across Bentley Bros' locations in New York.
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Bobcat Of New York United States | Distribution | 35 | $12M | United States | HBS Systems | HBS Systems DMS | Automotive Dealership CRM | 2023 | n/a |
In 2023, Bobcat of New York implemented HBS Systems DMS as an Automotive Dealership CRM deployment to centralize multiple location databases and standardize rental, parts and service workflows across its United States operations. The deployment was executed with a concentration in the New York metro area and used HBS Systems NetView ECO components to consolidate transactional data and reporting into a single DMS instance.
Configuration emphasized rental management, parts inventory management, and service operations. Functional capabilities implemented included electronic rental contract processing, parts ticket creation and parts inventory control, service order management and CRM-oriented Sales Management capabilities inferred from HBS product functionality to support sales activity and customer records.
The implementation centralized databases from multiple locations into a unified system, enabling consolidated reporting across sites in the New York metro area and the broader United States operational footprint. Reporting outcomes stated by the vendor included approximately 25 percent faster rental contract processing and over 50 percent faster parts ticket creation in the New York metro area, reflecting operational acceleration in rentals and parts workflows.
Operational governance focused on standardizing transactional workflows for rentals, parts and service, and on instituting DMS-centric process controls for ticketing and contract lifecycle. Rollout prioritized data centralization and workflow standardization across locations, aligning service, parts and sales functions to the HBS Systems DMS instance to improve cross-functional visibility and operational consistency.
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Potestio Brothers Equipment | Retail | 40 | $5M | United States | HBS Systems | HBS Systems DMS | Automotive Dealership CRM | 2014 | n/a |
In 2014, Potestio Brothers Equipment implemented HBS Systems DMS in the Automotive Dealership CRM category for its Colorado locations in the United States. The deployment consolidated disparate dealer tools and introduced a unified dealer management environment intended to automate accounting, parts pricing updates, and service workflows across the dealer network.
The implementation used HBS Systems NetView ECO capabilities to configure accounting modules, parts inventory and pricing updates, and service reporting workflows. Sales Management and CRM functionality inherent to HBS Systems DMS were available and are inferred to exist in the tenant, however the project execution prioritized accounting reconciliation, parts pricing automation, and service operations reporting.
Operational scope covered accounting, parts, and service departments at Potestio Brothers Equipment locations in Colorado, aligning day to day dealer operations with the Automotive Dealership CRM application model. Specific process automation included statement reconciliation workflows, most notably for John Deere statements, which were streamlined as part of the accounting configuration.
Governance emphasized centralized reporting and standardized service workflows to reduce manual reconciliation and administrative overhead. Outcomes cited from the implementation include a reduction in John Deere statement reconciliation time by more than 50 percent and a cumulative savings of hundreds of staff hours, reflecting the operational impact of the HBS Systems DMS deployment.
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