List of HealthStream Performance and Engagement Customers
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United States
Since 2010, our global team of researchers has been studying HealthStream Performance and Engagement customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HealthStream Performance and Engagement for Performance and Goal Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HealthStream Performance and Engagement for Performance and Goal Management include: Ballad Health, a United States based Healthcare organisation with 13800 employees and revenues of $1.99 billion, Forrest Health System, a United States based Healthcare organisation with 4542 employees and revenues of $1.20 billion, Mary Lanning Healthcare, a United States based Healthcare organisation with 500 employees and revenues of $65.0 million and many others.
Contact us if you need a completed and verified list of companies using HealthStream Performance and Engagement, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HealthStream Performance and Engagement customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ballad Health | Healthcare | 13800 | $2.0B | United States | HealthStream | HealthStream Performance and Engagement | Performance and Goal Management | 2012 | n/a |
In 2012 Wellmont Health System implemented HealthStream Performance and Engagement, an implementation that is recorded under Ballad Health in the customer profile. The HR-led program began in 2012 and went live within months across a 6,600 employee, multi-hospital system serving the Tri Cities region of Northeast Tennessee and Southwest Virginia, targeting systemwide performance and competency workflows. Scope included organizational performance review cycles and competency assessments across clinical and administrative staff populations.
The deployment used HealthStream Performance Center alongside HealthStream Competency Center to operationalize core Performance and Goal Management processes, including annual performance reviews, competency library alignment, and electronic review routing. Configuration emphasized centralized review calendars, manager review workflows, and competency assessment workflows consistent with Performance and Goal Management functionality. HealthStream Performance and Engagement was instrumented to drive completion workflows for managers and employees and to standardize competency tracking across sites.
Operational ownership and governance were led by HR, which established standardized review schedules, manager accountability rules, and rollout sequencing across hospitals. The implementation covered multiple hospitals in the Tri Cities region and applied to both talent management and compliance functions within the system.
Documented outcomes from the deployment include annual performance review completion rates of 96 percent in 2012 and 99.6 percent in 2013, and the implementation was credited with helping the organization avoid a Joint Commission deficiency.
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Forrest Health System | Healthcare | 4542 | $1.2B | United States | HealthStream | HealthStream Performance and Engagement | Performance and Goal Management | 2013 | Creative Health Care Management |
In 2013, Forrest Health System implemented HealthStream Performance and Engagement, deploying HealthStream's Performance and Competency Centers to modernize HR performance reviews and competency tracking across its South Mississippi network. The deployment targeted Performance and Goal Management use cases and was explicitly positioned to meet DNV accreditation requirements.
Creative Health Care Management led the HealthStream Performance and Engagement implementation, configuring the Performance and Competency Centers to support competency based evaluations, standardized performance review workflows and training assignment tracking. Configuration work emphasized competency documentation, electronic evaluation forms and completion tracking to align clinical education and HR processes across hospital and affiliated clinic units.
The rollout went live within months and covered 571 staff across the Forrest Health network, producing a 92% close rate on competency based evaluations and documenting 6,700 hours of competency training. Governance moved toward centralized competency tracking and standardized evaluation cadence, with HealthStream Performance and Engagement acting as the primary Performance and Goal Management system for competency compliance and recordkeeping.
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Mary Lanning Healthcare | Healthcare | 500 | $65M | United States | HealthStream | HealthStream Performance and Engagement | Performance and Goal Management | 2021 | n/a |
In 2021 Mary Lanning Healthcare implemented HealthStream Performance and Engagement in the Performance and Goal Management category to establish an HR-driven employee recognition and engagement program across its Hastings Nebraska organization. The deployment used AMPT via HealthStream to operationalize recognition workflows and to link recognition with existing learning and engagement touchpoints.
The implementation centered on HealthStream Performance and Engagement recognition capabilities, including peer and manager recognition workflows, activity capture for moments of recognition, and embedded learning touchpoints to support adoption. Integrations were focused on HealthStream learning and engagement tools to align recognition events with training and engagement content, and reporting capabilities were used to track recognition volumes and engagement signals.
Governance was administered by HR with centralized program oversight and manager-level workflow changes to standardize recognition practices across departments. Outcomes reported by Mary Lanning Healthcare include more than 5,000 moments of recognition in year one and an 11.6% increase in Gallup Q12 recognition scores, reflecting the operational impact on employee recognition and engagement.
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