List of HEFLO BPM Customers
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Brazil
Since 2010, our global team of researchers has been studying HEFLO BPM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HEFLO BPM for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HEFLO BPM for Process Mining include: Banco do Brasil, a Brazil based Banking and Financial Services organisation with 86574 employees and revenues of $25.38 billion, Bureau Veritas, a France based Professional Services organisation with 80283 employees and revenues of $7.29 billion, Brasilcap, a Brazil based Banking and Financial Services organisation with 18405 employees and revenues of $5.65 billion, Icade, a France based Banking and Financial Services organisation with 969 employees and revenues of $1.93 billion, National Health Insurance Co - Daman (PJSC), a United Arab Emirates based Insurance organisation with 3000 employees and revenues of $700.0 million and many others.
Contact us if you need a completed and verified list of companies using HEFLO BPM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Banco do Brasil | Banking and Financial Services | 86574 | $25.4B | Brazil | Venki Tecnologia Em Software | HEFLO BPM | Process Mining | 2018 | n/a |
In 2018, Banco do Brasil implemented HEFLO BPM as a Process Mining application to instrument event-level process data and enable systematic process analysis. HEFLO BPM was positioned to provide process discovery, conformance checking, visualization, and dashboarding capabilities for the bank’s operational workflows and compliance-oriented process review.
HEFLO BPM provided functional modules aligned with Process Mining best practices, including automated process model generation from event traces, variant analysis, interactive process maps, and configurable analytical dashboards for investigators and process analysts. The implementation narrative emphasizes HEFLO BPM’s role in generating end-to-end process visualizations and standardized process metrics to support continuous monitoring and investigation of transactional process behavior.
Operational rollout focused on extracting and normalizing event-level records for analysis, configuring process visualization and variant filters, and deploying dashboards for workflow analysis. Governance adjustments emphasized the use of HEFLO BPM outputs for investigative analytics and process modeling, linking process discovery artifacts to operational decision making within the bank’s process management practice.
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Brasilcap | Banking and Financial Services | 18405 | $5.6B | Brazil | Venki Tecnologia Em Software | HEFLO BPM | Process Mining | 2019 | n/a |
In 2019 Brasilcap implemented HEFLO BPM as a Process Mining capability through vendor Venki Tecnologia Em Software. The deployment focused on instrumenting operational workflows to surface event-driven process discovery and visualization across Brasilcap's banking and financial services operations in Brazil.
HEFLO BPM was configured to deliver core Process Mining functionality including process discovery, conformance checking, variant analysis, and interactive KPI dashboards, alongside process modeling artifacts for root cause exploration. Configuration emphasized process-centric data ingestion and visualization, with the HEFLO BPM application used to centralize process maps and to support hypothesis-driven process investigation.
Governance for the HEFLO BPM implementation was oriented around establishing process ownership, regular analytics review cycles, and a centralized process mining practice to steer use cases and maintain data quality. Rollout activities prioritized iterative use case adoption and embedding process mining outputs into operational review workflows and continuous improvement routines.
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Bureau Veritas | Professional Services | 80283 | $7.3B | France | Venki Tecnologia Em Software | HEFLO BPM | Process Mining | 2019 | n/a |
In 2019, Bureau Veritas implemented HEFLO BPM to address Process Mining needs for process governance and operational process management. The deployment aligned with the companys professional services operations and positioned HEFLO BPM as the primary tool for process visibility and control.
HEFLO BPM was configured to deliver core Process Mining capabilities including automated process discovery, visual process modeling, process analytics and conformance checking, together with workflow orchestration and rule-driven task automation typical of BPM led process mining suites. The implementation emphasized a unified process repository and model versioning to support repeatable analysis and standardized process definitions.
Operational ownership centered on process owners, compliance and operations teams, and rollout governance established role based access, model approval workflows and a cadence for continuous monitoring and remediation. The program focused on embedding process modeling and monitoring into existing operational governance rather than replacing named prior systems, using HEFLO BPM to formalize process documentation, control points and ongoing process improvement practices.
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Icade | Banking and Financial Services | 969 | $1.9B | France | Venki Tecnologia Em Software | HEFLO BPM | Process Mining | 2018 | n/a |
In 2018, Icade implemented HEFLO BPM to introduce Process Mining capabilities into its business process management toolkit. HEFLO BPM was adopted as a process mining application to support discovery, visualization, and monitoring of end-to-end process flows across Icade business processes, and the vendor listing identifies Icade as a customer of HEFLO BPM.
The HEFLO BPM deployment focused on core Process Mining modules including automated process discovery from event logs, visual process modeling, conformance checking, and analytics dashboards for process performance and bottleneck identification. The implementation utilized standard process mining workflows, ingesting event log data from operational systems to generate process maps and KPI visualizations, while supporting iterative model refinement and rule-based conformance analysis.
Governance around HEFLO BPM centered on embedding process owners and establishing repeatable monitoring and review cadences, aligning Process Mining outputs with existing process governance and continuous improvement activities. Configuration emphasized role-based access to dashboards and audit-ready process models, enabling Icade to operationalize Process Mining insights into routine process review and compliance workflows.
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Liqui.do. | Professional Services | 60 | $7M | Portugal | Venki Tecnologia Em Software | HEFLO BPM | Process Mining | 2018 | n/a |
In 2018 Liqui.do implemented HEFLO BPM to introduce a Process Mining capability supporting its professional services operations and service delivery. The deployment was framed as a centralized HEFLO BPM environment to capture and visualize end to end workflows, establish canonical process maps, and enable ongoing process analysis across client engagements and internal operations.
The implementation focused on core Process Mining functional modules including process discovery, visual process mapping, conformance checking, and operational dashboards for cycle time and bottleneck analysis. HEFLO BPM was configured to support role based views for service delivery managers, operations staff, and finance stakeholders, and it was instrumented to surface process variants and exception patterns consistent with typical Process Mining workflows.
Governance centered on formalizing process owners, a phased rollout across core delivery and operations teams, and adoption of standardized process documentation and review cadences. Changes emphasized process orchestration and control points rather than systems integration, with configuration and user governance aligned to support continuous process improvement within Liqui.do’s professional services organization.
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Insurance | 3000 | $700M | United Arab Emirates | Venki Tecnologia Em Software | HEFLO BPM | Process Mining | 2018 | n/a |
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