List of Hello Again Customers
Leonding, 4060,
Austria
Since 2010, our global team of researchers has been studying Hello Again customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hello Again for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hello Again for Customer Loyalty include: MÜLLER, a Germany based Retail organisation with 35000 employees and revenues of $8.75 billion, L'Osteria, a Germany based Leisure and Hospitality organisation with 600 employees and revenues of $150.0 million, KLIPP, a Austria based Leisure and Hospitality organisation with 210 employees and revenues of $53.0 million, Weiss & Lameraner Media Group Austria, a Austria based Media organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Hello Again, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Hello Again customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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KLIPP | Leisure and Hospitality | 210 | $53M | Austria | Hello Again | Hello Again | Customer Loyalty | 2023 | n/a |
In 2023, KLIPP engaged Hello Again to deploy Hello Again as its Customer Loyalty platform for CRM and marketing across its hair and beauty salon chain in Austria. The engagement targeted digital customer retention and transaction support for KLIPP through a branded mobile and web loyalty experience.
Hello Again implemented the KLIPP Bonusclub App to deliver core Customer Loyalty capabilities including digital loyalty points, tiered rewards and redemption workflows, a salon finder for location discovery, and integration with the chain online shop to support purchases and reward redemptions. Configuration focused on member enrollment, points accrual and redemption logic, campaign messaging templates, and in-app product listing to align loyalty mechanics with salon services and retail sales.
Integrations were explicitly implemented with KLIPP marketing and CRM workflows to enable targeted customer communications and transactional event capture, and the solution connected to the KLIPP online shop to synchronize purchases and reward consumption across channels. The rollout covered KLIPP salon operations in Austria and was managed as a centralized Customer Loyalty program governed by the marketing and CRM teams.
After a three month pilot the KLIPP Bonusclub App went live on February 12, 2024, and rapidly reached over 175,000 registered users with approximately 60 percent active users, supporting transactions and ongoing customer communications. Governance centered on marketing led campaign orchestration and CRM driven member lifecycle management, with operational handoff to salon marketing teams for local execution.
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L'Osteria | Leisure and Hospitality | 600 | $150M | Germany | Hello Again | Hello Again | Customer Loyalty | 2023 | n/a |
In 2023, L'Osteria implemented Hello Again as its Customer Loyalty application. Hello Again built the L'Osteria Amici Club app and launched it in July 2023 to support CRM, marketing and restaurant operations across Germany and other European markets.
The implementation centers on core customer loyalty capabilities including rewards issuance and redemption, in-app table reservations, mobile ordering, a restaurant finder and receipt scan functionality. The L'Osteria Amici Club app also embeds gamification and referral mechanics to drive engagement and program growth.
Operational scope covers CRM and marketing teams plus restaurant floor operations, with the application used to orchestrate loyalty campaigns, guest enrollment and point-of-sale receipt scans across sites in Germany and across Europe. Hello Again functions as the Customer Loyalty system linking guest profiles, campaign workflows and ordering and reservation touchpoints to support guest experience and operations.
By launch in July 2023 the app recorded strong engagement with over 125,000 registrations, approximately 40 percent monthly active users and more than 200,000 purchases, and the deployment increased registrations and receipt scans through gamification and referral features. These outcomes demonstrate Hello Again as L'Osteria's Customer Loyalty application and its direct impact on CRM and restaurant operations.
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MÜLLER | Retail | 35000 | $8.8B | Germany | Hello Again | Hello Again | Customer Loyalty | 2020 | n/a |
In 2020, MÜLLER implemented Hello Again as a Customer Loyalty solution to underpin retail CRM and marketing across its German operations. The Hello Again deployment was delivered as a white label loyalty app and positioned to unify in-store and online customer interactions for a single loyalty currency, Müllerblüten, supporting core customer engagement programs.
The implementation configured standard Customer Loyalty capabilities including digital enrollment and registration, points accumulation and redemption mechanics, digital receipt issuance, and linkage of Click & Collect order activity to loyalty accounts. Hello Again was configured to manage the Müllerblüten rewards currency and to surface reward balance and redemption options within both mobile and checkout experiences.
Operational integration tied the Hello Again application to in-store purchase flows and online Click & Collect processes, enabling event capture across channels. The Hello Again implementation later supported the MüllerPay one scan checkout workflow to collect loyalty points, redeem rewards, and issue digital invoices, extending the loyalty system into payment and invoicing interactions.
The program achieved rapid consumer adoption, exceeding 1 million registrations within six months, and served as the foundational Customer Loyalty platform for subsequent store and payment innovations such as MüllerPay. Governance and rollout focused on retail marketing and CRM teams in Germany, centralizing rewards management and digital receipt issuance for consistent customer lifecycle orchestration.
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Media | 20 | $2M | Austria | Hello Again | Hello Again | Customer Loyalty | 2024 | n/a |
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