List of HotelKey Property Management Customers
HotelKey
4100 Midway Road #1040,
Carrollton, 75007, TX,
United States
Carrollton, 75007, TX,
United States
1 469-252-3111
Professional Services
810
$115M
Since 2010, our global team of researchers has been studying HotelKey Property Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HotelKey Property Management for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HotelKey Property Management for Hotel Property Management include: Red Roof Inn, a United States based Leisure and Hospitality organisation with 6500 employees and revenues of $2.30 billion, G6 Hospitality, a United States based Leisure and Hospitality organisation with 8000 employees and revenues of $1.50 billion, Extended Stay America, a United States based Leisure and Hospitality organisation with 10000 employees and revenues of $1.48 billion, Sonder by Marriot, a United States based Leisure and Hospitality organisation with 1421 employees and revenues of $621.0 million, La Quinta Resort & Club – La Quinta, CA, a United States based Leisure and Hospitality organisation with 1500 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using HotelKey Property Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HotelKey Property Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Extended Stay America | Leisure and Hospitality | 10000 | $1.5B | United States | HotelKey | HotelKey Property Management | Hotel Property Management | 2021 | n/a |
In 2021 Extended Stay America implemented HotelKey Property Management as its core Hotel Property Management solution to support guest services and front desk operations. The deployment centered on property-level operations and reservation workflows used by Guest Service Representatives and reservation staff across the company.
HotelKey Property Management was configured to handle standard property management capabilities including reservations, front desk check in and check out, guest folios and payment processing, and inventory and rate controls consistent with Hotel Property Management functionality. Onsite staff notes indicate Guest Service Representatives became proficient with HOTELKEY systems, arranging reservations, selling rooms to walk ins, and processing transactions which confirms primary use in guest facing workflows.
Operational coverage emphasized day to day front desk and reservation functions and extended to transactional handoffs with accounting for payment posting and folio reconciliation. Training and operational onboarding focused on guest facing teams with documented staff familiarity driving standardized check in and transaction processes.
Governance was centralized around property operations and guest services management with workflows adjusted to prioritize consolidated reservations handling and consistent front desk procedures. Implementation narratives and staff experience point to routine operational ownership by guest services and property management teams rather than corporate IT only oversight.
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G6 Hospitality | Leisure and Hospitality | 8000 | $1.5B | United States | HotelKey | HotelKey Property Management | Hotel Property Management | 2025 | n/a |
In 2025, G6 Hospitality implemented HotelKey Property Management as its core Hotel Property Management system across its Motel 6 and Studio 6 portfolios in the United States and Canada. The deployment covers G6 Hospitality’s North American network of over 1,500 properties and supports a planned expansion of more than 150 hotels in 2025 under the Motel 6 and Studio 6 brands.
HotelKey Property Management was provisioned with standard Hotel Property Management functional modules to support day to day hotel operations, including reservations and front desk operations, housekeeping management, rate and inventory controls, and guest journey workflows. Configuration emphasized a user friendly interface and franchisee adoption, and the implementation included reporting and operational dashboards to centralize performance visibility across properties.
Franchisees will maintain direct access to HotelKey’s PMS interface to ensure operational continuity and local control of daily workflows. The vendor noted that core development and engineering operations for HotelKey are based in Nagpur, India, which supports ongoing product updates and engineering coordination cited during the announcement, and G6 Hospitality’s placement inside OYO’s global portfolio frames the governance context for rollout coordination.
Governance and rollout messaging prioritizes operational continuity for franchise owners while enabling centralized feature rollout and platform support across the chain. G6 Hospitality and HotelKey stated the partnership is intended to optimize hotel operations, elevate guest experience, and improve operational efficiency, and leadership pointed to high adoption rates and positive feedback from hoteliers as supporting rationale.
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La Quinta Resort & Club – La Quinta, CA | Leisure and Hospitality | 1500 | $200M | United States | HotelKey | HotelKey Property Management | Hotel Property Management | 2023 | n/a |
In 2023 La Quinta Resort & Club in La Quinta, CA implemented HotelKey Property Management as its Hotel Property Management platform. The deployment established the HotelKey Property Management application as the primary system for property operations at the resort, aligning core hotel functions under a single property management platform.
The implementation configured standard Hotel Property Management functional modules including front desk operations for guest check-in and check-out, reservations management, folio and billing, housekeeping tracking and property-level reporting. HotelKey Property Management is part of HotelKey’s broader product set which also comprises an enterprise-grade central reservations system, a POS system and the TrainKey training solution, providing a vendor-native pathway to unify reservations, point of sale and staff training workflows when those components are adopted.
Operational coverage focused on guest services, front desk, housekeeping and revenue management teams at the property, with role-based access and operational configuration to reflect resort operating procedures. Governance emphasized standardized operational workflows and staff onboarding processes consistent with Hotel Property Management deployments, enabling La Quinta to centralize property-level operations and standardize day-to-day hotel management practices.
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Red Roof Inn | Leisure and Hospitality | 6500 | $2.3B | United States | HotelKey | HotelKey Property Management | Hotel Property Management | 2024 | n/a |
In 2024, Red Roof Inn implemented HotelKey Property Management, a Hotel Property Management application to standardize property operations across its franchise network. The deployment targeted franchise operations and guest services and was positioned to align property workflows with brand operating standards and centralized configuration.
The HotelKey Property Management implementation delivered core category capabilities including reservations management, front desk operations, housekeeping coordination, rate and inventory controls, and property level reporting. Configuration work emphasized workflow automation for check in and check out, guest profile management, and operational task orchestration to improve consistency across properties.
Operational coverage focused on franchise operations, front desk teams, housekeeping, and revenue management, with business functions impacted spanning daily property operations and guest services. Governance put in place standardized configuration templates, franchise onboarding procedures, and centralized operational policies to enforce consistent service delivery across the portfolio.
Red Roof leadership described the impact as reinforcing the company commitment to delivering improved guest experience and franchisee value, noting HotelKey technology provides effective solutions to help franchisees streamline operations and benefit guests. The HotelKey Property Management rollout provides a centralized platform for property controls and operational workflows within Red Roof Inn in 2024.
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Sonder by Marriot | Leisure and Hospitality | 1421 | $621M | United States | HotelKey | HotelKey Property Management | Hotel Property Management | 2020 | n/a |
In 2020, Sonder by Marriot implemented HotelKey Property Management to centralize property operations. The deployment was part of a Hotel Property Management initiative and focused initially on U.S. properties, with Hotel Beverly Terrace recorded as the second U.S. Sonder property to complete the rollout.
The HotelKey Property Management implementation emphasized core PMS capabilities, including reservations and inventory management, guest profile and billing workflows, and front desk check in and check out operations. The configuration targeted guest service workflows and housekeeping coordination to align Guest Service team procedures with HotelKey operational processes.
Operational usage integrated HotelKey Property Management with coordination and security tools, explicitly using Asana for project coordination, Okta for access and authentication workflows, Salto for configuration management, and Slack for daily communications. Staff readiness included training across multiple property management systems, with teams trained on Ben, HotelKey, and Opera Cloud, and collaboration between teams in Denver and Miami during rollout activities.
Governance followed a phased, property by property rollout driven by Guest Service and operations leads, with IT support engaged to handle stability incidents such as malware troubleshooting during the first week of launch. This implementation structured Hotel Property Management around HotelKey Property Management to operationalize guest service and front office processes across multiple U.S. sites.
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Buyer Intent: Companies Evaluating HotelKey Property Management
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating HotelKey Property Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating HotelKey Property Management for Hotel Property Management include:
- Trigent Software, a United States based Professional Services organization with 10 Employees
- Lead Edge Capital, a United States based Banking and Financial Services company with 90 Employees
- Roompricegenie Switzerland, a Switzerland based Leisure and Hospitality organization with 25 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Trigent Software | Professional Services | 10 | $1M | United States | 2026-03-12 |
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Lead Edge Capital | Banking and Financial Services | 90 | $50M | United States | 2026-01-06 |
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Roompricegenie Switzerland | Leisure and Hospitality | 25 | $10M | Switzerland | 2025-10-29 |
FAQ - APPS RUN THE WORLD HotelKey Property Management Coverage
HotelKey Property Management is a Hotel Property Management solution from HotelKey.
Companies worldwide use HotelKey Property Management, from small firms to large enterprises across 21+ industries.
Organizations such as Red Roof Inn, G6 Hospitality, Extended Stay America, Sonder by Marriot and La Quinta Resort & Club – La Quinta, CA are recorded users of
HotelKey Property Management for Hotel Property Management.
Companies using HotelKey Property Management are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using HotelKey Property Management are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of HotelKey Property Management across Americas, EMEA, and APAC.
Companies using HotelKey Property Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 100%, and global enterprises with 10,000+ employees - 0%.
Customers of HotelKey Property Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified HotelKey Property Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Hotel Property Management.