List of Hubspot Live Chat Customers
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Since 2010, our global team of researchers has been studying Hubspot Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hubspot Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hubspot Live Chat for Chatbots and Conversational AI include: Associated Equipment Distributors, a United States based Non Profit organisation with 125000 employees and revenues of $60.00 billion, Wesco, a United States based Distribution organisation with 20000 employees and revenues of $21.82 billion, ManpowerGroup, a United States based Professional Services organisation with 26700 employees and revenues of $17.85 billion, Atacadão, a Brazil based Retail organisation with 95667 employees and revenues of $16.00 billion, Amcor Group, a Switzerland based Consumer Packaged Goods organisation with 41000 employees and revenues of $14.69 billion and many others.
Contact us if you need a completed and verified list of companies using Hubspot Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Hubspot Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Data Gumbo | Professional Services | 25 | $3M | United States | HubSpot | Hubspot Live Chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Data Gumbo implemented Hubspot Live Chat on its public website. Hubspot Live Chat is deployed as part of the Chatbots and Conversational AI category and is used to provide real-time visitor engagement and structured lead capture.
The deployment uses the Hubspot Live Chat web widget embedded in site pages, configured to surface visitor context and capture contact details into HubSpot contact records, with chat transcripts persisted against those records. Functional capabilities implemented include conversational routing to a shared inbox, bot-first triage with canned responses for common queries, and automated creation of contact or ticket records in HubSpot CRM to enable follow up. Operational ownership is centered on marketing for chat flow configuration and on the sales team for lead qualification and follow up, covering the company website as the primary channel. Governance emphasizes configuration control within HubSpot and workflow rules that route qualified conversations into sales workflows and contact records for downstream sales and customer success activities.
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Polly Insurance Agency | Insurance | 200 | $45M | United States | HubSpot | Hubspot Live Chat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Polly Insurance Agency implemented Hubspot Live Chat. Hubspot Live Chat, a Chatbots and Conversational AI application, is deployed on Polly Insurance Agency's public website to enable real-time customer engagement and structured lead capture.
The implementation leverages HubSpot's embeddable chat widget and configured chatflows to automate routine insurance inquiries, with live agent handoff to sales and customer service queues, canned responses, and a centralized Conversations inbox for unified message handling. Conversation records are persisted to HubSpot contact records and associated with CRM workflows within the HubSpot platform, supporting routed follow up and ticket creation where required. Operational ownership is divided between customer service and sales teams, with platform governance focused on bot flow versioning, response script management, and routing rule configuration to maintain consistent handling of inbound web chats.
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Studio 3T | Professional Services | 55 | $6M | Germany | HubSpot | Hubspot Live Chat | Chatbots and Conversational AI | 2018 | n/a |
In 2018 Studio 3T implemented Hubspot Live Chat as a website-based conversational layer under the Chatbots and Conversational AI category to provide real time and asynchronous messaging for prospects and customers. The deployment used the vendor hosted widget embedded across corporate marketing and product pages, scaled for a 55 person professional services firm, and configured to capture visitor context, session transcripts, and contact information at the moment of engagement.
Hubspot Live Chat was configured with chatflows, canned responses, and routing rules to funnel inquiries into a centralized conversation inbox inside the HubSpot environment, enabling handoffs between marketing, sales, and support. Governance focused on establishing response ownership, standard operating procedures for triage and escalation, and phased rollout across high traffic pages to align conversational scripting with lead qualification and support workflows.
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Professional Services | 19 | $2M | Singapore | HubSpot | Hubspot Live Chat | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 150 | $5M | India | HubSpot | Hubspot Live Chat | Chatbots and Conversational AI | 2024 | n/a |
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Professional Services | 15 | $2M | South Africa | HubSpot | Hubspot Live Chat | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 10 | $1M | United States | HubSpot | Hubspot Live Chat | Chatbots and Conversational AI | 2018 | n/a |
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Banking and Financial Services | 250 | $35M | United Kingdom | HubSpot | Hubspot Live Chat | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 10 | $1M | United States | HubSpot | Hubspot Live Chat | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 120 | $14M | Netherlands | HubSpot | Hubspot Live Chat | Chatbots and Conversational AI | 2023 | n/a |
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Buyer Intent: Companies Evaluating Hubspot Live Chat
- World Future Company For Information And Technology Saudi Arabia, a Saudi Arabia based Professional Services organization with 200 Employees
- Haoda Technology Solutions India, a India based Professional Services company with 25 Employees
- City of Sterling Heights, a United States based Government organization with 486 Employees
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