List of Hyland Alfresco Activiti Cloud Customers
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Since 2010, our global team of researchers has been studying Hyland Alfresco Activiti Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hyland Alfresco Activiti Cloud for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hyland Alfresco Activiti Cloud for Business Process Management include: RBC Capital Markets, a Canada based Banking and Financial Services organisation with 7000 employees and revenues of $8.17 billion, Swinburne University of Technology, a Australia based Education organisation with 2702 employees and revenues of $624.0 million and many others.
Contact us if you need a completed and verified list of companies using Hyland Alfresco Activiti Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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RBC Capital Markets | Banking and Financial Services | 7000 | $8.2B | Canada | Hyland | Hyland Alfresco Activiti Cloud | Business Process Management | 2015 | n/a |
In 2015, RBC Capital Markets implemented Hyland Alfresco Activiti Cloud to modernize systems that support post-trade activities, establishing a Business Process Management platform for confirmations, payments, tax provisioning, and regulatory obligations. The implementation targeted operations and shared services, and over a three year rollout the investment bank built and deployed 14 applications that support approximately 3,500 business users, reflecting a platform-first approach to digitizing post-trade workflows.
The deployment combined content and process capabilities by leveraging Alfresco Content Services together with Alfresco Process Services powered by Activiti, delivering document management tightly coupled with process orchestration. RBC Capital Markets used the Alfresco Application Development Framework to create reusable UI and logic components, enabling modular application construction and iterative delivery of solutions such as equity trade confirmations, job mandate management, market data request controls, allocation of research payments, and regulatory audit response tracking.
Architecturally the Hyland Alfresco Activiti Cloud implementation embraced cloud-native and DevOps practices, with a CI/CD pipeline that uses Docker, Kubernetes, Helm, Maven, Jenkins, and Git to automate build, test, and deployment workflows. The platform was configured to support rapid application onboarding and iterative releases, and the Hyland Alfresco Activiti Cloud environment functioned as a centralized Business Process Management layer across multiple functional workflows.
Governance and process changes focused on embedding process automation into operational controls, tightening approval and audit trails by surfacing document metadata alongside process state. Development practices emphasized reusable components and automated pipelines to shorten development cycles and standardize rollout procedures across operations, tax, compliance, and trade support teams.
RBC Capital Markets reported explicit outcomes tied to the program, including increased operational efficiency, shortened development cycles, tighter internal controls, strengthened regulatory compliance, and faster turnaround on business requirements. The combination of Hyland Alfresco Activiti Cloud, content services, process services, and a DevOps toolchain enabled the bank to scale a diverse set of Business Process Management applications while maintaining control and auditability.
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Swinburne University of Technology | Education | 2702 | $624M | Australia | Hyland | Hyland Alfresco Activiti Cloud | Business Process Management | 2018 | n/a |
In 2018, Swinburne University of Technology deployed Hyland Alfresco Activiti Cloud to provide a unified Business Process Management platform across finance, HR and student administration. The implementation targeted automation of request management and end user self-service for more than 2,500 teaching and support staff at the Melbourne campus, while accounting for the university’s broader student population of over 35,000 higher education and 18,000 vocational enrollments.
The first phase implemented core process modules for accounts receivables, staff reimbursements and travel requests, and extended to accounts receivable invoicing, expense reimbursement and credit card application workflows. The deployment used the Java-based open source Activiti Business Process Management engine within the Alfresco platform, selected for its open architecture, scalability and mobile access, enabling business teams to configure and manage processes with reduced reliance on IT.
Integrations implemented as part of the travel workflow include linkage to Australia’s Department of Foreign Affairs and Trade, the university’s financial system, travel agents and other external service providers, and the solution was integrated with Swinburne’s existing IT infrastructure and accessed via the platform’s online mobile app. Operational coverage includes over 750 people who have used Activiti in production, with the travel process servicing more than 350 active users and supporting roughly 4,000 travel requests annually, and other implemented processes handling nearly 6,000 transactions per year.
Governance and rollout were managed in collaboration with Hyland and Australia-based partner Sixtree, using agile development to iterate forms and workflows and to establish a single portal as the point of contact for end users. The project instituted a university-wide request management approach, shifted configuration ownership to business process owners, and produced measurable process outcomes reported by the university, notably a reduction in travel approval time from up to a week to most travel being finalized and booked within a day, and improved visibility into staff travel.
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