List of Hyland Collaboration Platform Customers
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United States
Since 2010, our global team of researchers has been studying Hyland Collaboration Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hyland Collaboration Platform for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hyland Collaboration Platform for Collaboration include: Utica National Insurance Group, a United States based Insurance organisation with 1400 employees and revenues of $1.70 billion, Great Ormond Street Hospital for Children, a United Kingdom based Healthcare organisation with 3500 employees and revenues of $1.50 billion, American National Bank of Texas, a United States based Banking and Financial Services organisation with 700 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using Hyland Collaboration Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Hyland Collaboration Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American National Bank of Texas | Banking and Financial Services | 700 | $200M | United States | Hyland | Hyland Collaboration Platform | Collaboration | 2018 | n/a |
In 2018, American National Bank of Texas deployed the Hyland Collaboration Platform and Hyland OnBase on the Hyland Cloud to modernize document management and automate core workflows. The Hyland Collaboration Platform provided the Collaboration layer that centralized document storage, case handling and workflow orchestration across the institution.
The implementation used Hyland OnBase on Hyland Cloud for document capture, records management and automated lending, treasury and compliance workflows, while Hyland WorkView low-code was adopted to enable rapid application development and user interface customization. WorkView supported remote collaboration and expedited configuration of high-volume event processes such as Paycheck Protection Program lending, reducing dependence on bespoke code for process changes.
Operational scope covered lending operations, treasury onboarding and compliance functions across the bank, with specific workflow automation applied to mortgage warehouse processing and treasury customer onboarding. The deployment reduced a daily mortgage warehouse task from two hours to under 20 minutes and cut treasury onboarding from five days to less than one, reflecting targeted automation of document routing and review steps.
Governance and rollout emphasized cloud hosted architecture and low-code change control to accelerate safe updates during peak volume events, with process owners in lending, treasury and compliance using WorkView to iterate forms and approval flows. The Hyland Collaboration Platform, Hyland OnBase and Hyland WorkView combination centralized content services, standardized workflows and enabled remote collaboration for operational continuity.
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Great Ormond Street Hospital for Children | Healthcare | 3500 | $1.5B | United Kingdom | Hyland | Hyland Collaboration Platform | Collaboration | 2023 | n/a |
In 2023 Great Ormond Street Hospital for Children deployed the Hyland Collaboration Platform to digitize clinical consent forms and to launch Mind Palace, a Hyland-integrated knowledge base for clinicians. The Hyland Collaboration Platform, aligned to the Collaboration category, provided the foundation for a searchable knowledge layer exposing guidelines, policies and procedures to clinical staff in real time.
Implementation focused on two primary functional areas, digitized clinical consent form processing and knowledge management. The deployment leveraged document management and workflow orchestration capabilities to convert paper consent into electronic forms and to route approvals and audit trails, while the Mind Palace knowledge base centralized clinical content and indexing for fast retrieval.
Integrations were explicitly centered on OnBase, with the solution integrating OnBase with enterprise search and conversational search capabilities launched in 2023. Operational coverage targeted clinicians across the hospital, improving clinician collaboration and decision-making by surfacing policies and procedural content within a unified search and conversational query experience.
Governance and process changes included establishing content curation and access controls to support the knowledge base and electronic consent workflows, alongside the operational shift from paper to digital form handling. Outcomes stated by the project included reduced paper use and improved real-time information access across the hospital, supporting safer and faster clinical information retrieval.
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Utica National Insurance Group | Insurance | 1400 | $1.7B | United States | Hyland | Hyland Collaboration Platform | Collaboration | 2005 | Naviant Inc |
In 2005, Utica National Insurance Group implemented Hyland Collaboration Platform as a Collaboration solution for its claims operations. The deployment used Hyland OnBase as the backbone for claims document and workflow management to eliminate paper, enable simultaneous file access and improve first notice of loss and claims processing efficiency across the United States. Hyland Collaboration Platform served as the central content management and workflow orchestration layer for claims intake and adjudication.
The implementation included document management and workflow automation capabilities, and leveraged ShareBase and Hyland Content Composer to streamline collaboration and customer correspondence. Configuration focused on automated document routing, centralized content composition for policyholder communications, and controlled access to shared claim files to support parallel processing and consolidated recordkeeping. These functional modules were used to standardize claims handling and correspondence workflows within the claims organization.
The project was delivered with implementation partner Naviant Inc, with operational scope concentrated on claims departments in the United States. Governance changes accompanied the rollout to formalize document ownership, file access rules and workflow handoffs between intake, adjusters and customer service. The deployment drove measurable throughput and reporting improvements as part of its stated outcomes.
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