List of HyosungITX RingCloud Customers
Hyosung ITX Co
Ire Building 15th Floor 57 Seonyudong 2 ro Yeongdeungpo-gu,
Seoul, 7201,
South Korea
Seoul, 7201,
South Korea
82 2 2102 8400
Professional Services
6589
$421M
Since 2010, our global team of researchers has been studying HyosungITX RingCloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HyosungITX RingCloud for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HyosungITX RingCloud for Customer Support include: Toast, a United States based Leisure and Hospitality organisation with 5700 employees and revenues of $4.96 billion, Daehanjujeong Sales, a South Korea based Oil, Gas and Chemicals organisation with 50 employees and revenues of $5.0 million, Pentas Satu, a Malaysia based Manufacturing organisation with 10 employees and revenues of $2.0 million, Gilon, a South Korea based Life Sciences organisation with 20 employees and revenues of $2.0 million, PRIBIT Technology, a South Korea based Professional Services organisation with 15 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using HyosungITX RingCloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Daehanjujeong Sales | Oil, Gas and Chemicals | 50 | $5M | South Korea | HyosungITX | HyosungITX RingCloud | Customer Support | 2023 | n/a |
In 2023 Daehanjujeong Sales deployed HyosungITX RingCloud to provide Customer Support capabilities directly via its corporate website. The deployment of HyosungITX RingCloud is focused on web based customer interaction capture, routing incoming inquiries, and establishing a centralized support entry point for customer facing communications.
Configuration centered on HyosungITX RingCloud’s customer support modules, including web widget based case creation and an online customer portal, standard ticketing workflows, and knowledge base content publication to reduce repetitive inquiries. The implementation emphasized straightforward configuration and role based access controls appropriate for a 50 person organization, with workflows tailored to the customer service and sales inquiry lifecycle.
Operationally the solution is integrated into the company website for immediate case capture and customer self service, and it consolidated inbound web interactions into a single support queue for the customer service team. Governance focused on centralizing request intake and standardizing response routing, enabling the small support organization to manage web initiated cases through the HyosungITX RingCloud Customer Support implementation.
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Gilon | Life Sciences | 20 | $2M | South Korea | HyosungITX | HyosungITX RingCloud | Customer Support | 2023 | n/a |
In 2023, Gilon implemented HyosungITX RingCloud as its Customer Support solution on the company website. Gilon is a South Korea life sciences firm with 20 employees, and the deployment is focused on capturing and managing web-originated customer and partner inquiries through the site.
The HyosungITX RingCloud implementation uses web-facing support functionality aligned with Customer Support platforms, configured to capture chat sessions and form-based inquiries, convert submissions into tracked tickets, and enable agent assignment and workflow status tracking. The deployment leverages HyosungITX RingCloud features such as an embedded web chat widget and knowledge base style content to support product inquiries and service request intake.
Operational coverage is concentrated on online customer engagement for product and service teams in South Korea, with administrative configuration performed by internal support ownership. Governance was organized around ticket ownership, response workflows, and escalation paths to align with existing customer service processes, and the HyosungITX RingCloud cloud-oriented deployment model supports vendor-side updates and ongoing configuration management.
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Pentas Satu | Manufacturing | 10 | $2M | Malaysia | HyosungITX | HyosungITX RingCloud | Customer Support | 2023 | n/a |
In 2023 Pentas Satu deployed HyosungITX RingCloud as its Customer Support solution on the company website. HyosungITX RingCloud is implemented as a web-hosted support layer embedded into the site to capture customer inquiries and route them into a centralized support console, aligning the application, Customer Support, and front-line service functions.
Configuration and deployment were scoped for a 10 employee manufacturing firm, with the HyosungITX RingCloud widget instrumenting site interactions and consolidating inbound messages into a single web-based inbox. Operational coverage is limited to customer-facing activity on the Malaysia website, affecting customer service workflows and order and technical inquiry handling, while administration and day-to-day governance are structured for a small internal support team to manage routing, ticketing, and response workflows.
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PRIBIT Technology | Professional Services | 15 | $1M | South Korea | HyosungITX | HyosungITX RingCloud | Customer Support | 2023 | n/a |
In 2023 PRIBIT Technology deployed HyosungITX RingCloud on its public website to provide Customer Support. The implementation addressed web-facing inquiry handling for the 15 employee professional services firm based in South Korea, centralizing inbound customer contact into a single support application.
HyosungITX RingCloud was configured as an embedded web support layer to capture site inquiries and instantiate support cases. Configuration emphasized Customer Support capabilities common to the category, including a web chat interface, case creation and routing, agent session handling, and basic service reporting, scaled to the organization size. The full application name HyosungITX RingCloud is instrumented on the website to drive customer service workflows and preserve chat transcripts and case records.
Operational coverage is the company customer support function delivered through the company website, with agent access provisioned for internal support and sales staff. Governance focused on role based access and straightforward ticket assignment and escalation rules to fit a compact team environment, with a direct site embed rollout model appropriate for the firm size.
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Toast | Leisure and Hospitality | 5700 | $5.0B | United States | HyosungITX | HyosungITX RingCloud | Customer Support | 2023 | n/a |
In 2023 Toast deployed HyosungITX RingCloud as a Customer Support solution on its website. HyosungITX RingCloud is used by Toast to centralize website based customer inquiries and to provide a single surface for support interactions routed to the company support organization.
The implementation emphasizes core Customer Support capabilities expected in the category, including web chat, ticketing and knowledge base modules, agent workspaces, and reporting dashboards. HyosungITX RingCloud is configured with routing rules and queue management to align case assignment to Toast support teams, and an administrative console governs user roles and channel configuration.
Deployment is web embedded on Toast.com and scoped to customer support and operations functions serving Toast customers in the United States. Governance practices described in the deployment include role based access controls, ticket lifecycle policies and SLA oriented routing logic to standardize workflows for support agents and supervisors.
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Buyer Intent: Companies Evaluating HyosungITX RingCloud
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating HyosungITX RingCloud. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating HyosungITX RingCloud for Customer Support include:
- Gerad International Resources, a Nigeria based Professional Services organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD HyosungITX RingCloud Coverage
HyosungITX RingCloud is a Customer Support solution from HyosungITX.
Companies worldwide use HyosungITX RingCloud, from small firms to large enterprises across 21+ industries.
Organizations such as Toast, Daehanjujeong Sales, Pentas Satu, Gilon and PRIBIT Technology are recorded users of
HyosungITX RingCloud for Customer Support.
Companies using HyosungITX RingCloud are most concentrated in Leisure and Hospitality, Oil, Gas and Chemicals and Manufacturing, with adoption spanning over 21 industries.
Companies using HyosungITX RingCloud are most concentrated in United States, South Korea and Malaysia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of HyosungITX RingCloud across Americas, EMEA, and APAC.
Companies using HyosungITX RingCloud range from small businesses with 0-100 employees - 80%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 0%.
Customers of HyosungITX RingCloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified HyosungITX RingCloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.