List of iAEON Loyalty App Customers
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Since 2010, our global team of researchers has been studying iAEON Loyalty App customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased iAEON Loyalty App for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using iAEON Loyalty App for Customer Loyalty include: Aeon Japan, a Japan based Retail organisation with 600000 employees and revenues of $61.60 billion, AEON Mall Co., a Japan based Construction and Real Estate organisation with 3756 employees and revenues of $2.75 billion, AEON Malaysia, a Malaysia based Retail organisation with 9423 employees and revenues of $1.06 billion, AEON Malaysia, a Malaysia based Retail organisation with 9423 employees and revenues of $1.03 billion and many others.
Contact us if you need a completed and verified list of companies using iAEON Loyalty App, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The iAEON Loyalty App customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aeon Japan | Retail | 600000 | $61.6B | Japan | In-House Applications | iAEON Loyalty App | Customer Loyalty | 2021 | n/a |
In 2021 AEON Japan deployed the iAEON Loyalty App as its group-wide Customer Loyalty and CRM front-end across Japan. The iAEON Loyalty App consolidated WAON POINT, AEON Pay and member communications to enable One-to-One marketing and centralize customer engagement control for the AEON group.
The implementation established mobile-first points management and mobile payment integration capabilities tied to WAON POINT and AEON Pay, together with membership profile, segmentation and campaign orchestration functions consistent with Customer Loyalty platforms. Transaction capture from in-store and digital touchpoints feeds the CRM front-end to support targeted communications and personalized offers, while push and in-app messaging serve as primary member communication channels. Operational scope covers AEON retail operations in Japan, impacting marketing, CRM, payments and store-level customer engagement workflows, and governance focused on centralizing member communications and orchestrating one-to-one marketing workflows through the iAEON Loyalty App.
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AEON Malaysia | Retail | 9423 | $1.1B | Malaysia | In-House Applications | iAEON Loyalty App | Customer Loyalty | 2017 | n/a |
In 2017, AEON Malaysia deployed the iAEON Loyalty App as a core component of its in-house iAEON platform. The iAEON Loyalty App operates within the Customer Loyalty category and was built to centralize customer engagement alongside B2B and B2C transaction workflows across the retail group.
The deployment delivered multiple functional modules, including an e-commerce module with click-and-collect capability, a loyalty application surface for promotions, product availability and pandemic protocol communications, and an employee self-service application that enables remote HR and operational tasks. The platform also implements a supplier portal with an electronic data interchange capability to handle purchase orders, receiving, returns and invoice flows, along with sales data sharing and e-contract support for trade and non-trade suppliers.
Operational coverage spans retail stores, mall tenants, suppliers, employees and both B2C and B2B customers across AEON Malaysia. By 2023 the iAEON platform had onboarded over 5,000 trade and non-trade suppliers with more than 90 percent of supplier transactions conducted electronically, registered over 800,000 customers on the iAEON Loyalty App and e-commerce site, supported roughly 500 regular B2B wholesale clients, and was actively used by over 5,000 mall tenants and 10,000 employees for daily operations.
Governance and rollout emphasised a scalable, modular architecture that permitted frequent system enhancements and technology upgrades without major disruption, enabling employees and partners to transition to remote work and maintain business continuity from the first year of deployment. Ongoing version releases and cybersecurity updates have been delivered at no additional cost to ecosystem partners, and the integrated iAEON platform was recognised with Retail Asia Awards 2024 Digital Initiative of the Year Malaysia for its role in connecting suppliers, service providers, employees, tenants and customers.
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AEON Malaysia | Retail | 9423 | $1.0B | Malaysia | In-House Applications | iAEON Loyalty App | Customer Loyalty | 2021 | n/a |
In 2021 AEON Malaysia deployed the iAEON Loyalty App as an in-house Customer Loyalty application. The iAEON Loyalty App enables Malaysian shoppers to collect and redeem AEON Points, upload and track receipts, access coupons and participate in promotions as part of AEON Malaysia's OMO and digital shift programme.
The implementation is a vendor-developed in-house mobile solution published and operated by AEON Co. (M) Bhd, delivered as a centralized consumer app for loyalty orchestration and campaign execution. Functional capabilities implemented include a points ledger and redemption engine, coupon and promotion management, receipt capture and digital membership management, and consumer notification and engagement workflows, reflecting common Customer Loyalty functional patterns.
Operationally the iAEON Loyalty App is positioned across AEON Malaysia retail operations to support customer engagement and promotional campaigns, with governance retained by AEON Co. (M) Bhd product and digital teams and release management handled through standard mobile app distribution channels. Industry coverage cites the iAEON Loyalty App as central to AEON Malaysia's digital initiatives and customer engagement, with large user adoption reported.
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Construction and Real Estate | 3756 | $2.8B | Japan | In-House Applications | iAEON Loyalty App | Customer Loyalty | 2021 | n/a |
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