List of IBM Blueworks Live Customers
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Since 2010, our global team of researchers has been studying IBM Blueworks Live customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Blueworks Live for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Blueworks Live for Process Mining include: Allstate, a United States based Insurance organisation with 55000 employees and revenues of $67.69 billion, Barclays UK, a United Kingdom based Banking and Financial Services organisation with 93000 employees and revenues of $35.14 billion, General Electric, a United States based Utilities organisation with 76800 employees and revenues of $34.94 billion, Barclays, a United Kingdom based Banking and Financial Services organisation with 93000 employees and revenues of $34.86 billion, Jerónimo Martins, SGPS, a Portugal based Distribution organisation with 134379 employees and revenues of $32.12 billion and many others.
Contact us if you need a completed and verified list of companies using IBM Blueworks Live, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IBM Blueworks Live customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Agile Data | Professional Services | 50 | $5M | United States | IBM | IBM Blueworks Live | Process Mining | 2015 | n/a | In 2015, Agile Data implemented IBM Blueworks Live as a Process Mining tool to document and visualize business processes across its professional services operations. Agile Data is a United States based professional services firm with about 50 employees, and the deployment used IBM Blueworks Live delivered as Software as a Service, priced per user, to enable quick onboarding for business analysts and program managers. The implementation centered on Blueworks Live capabilities for process discovery, using Milestones and Activities to capture step level detail and SME knowledge, and swim lane visualizations to represent role responsibilities and handoffs. IBM Blueworks Live was used in its BPMN 2.0 compatible mode, with document style attribute views for readable process artifacts and export capabilities to Word, PowerPoint, and BPMN 2 files to preserve modeling fidelity. Integrations in the deployment included exporting BPMN 2 files that could be imported into downstream BPM tooling, including direct integration pathways into IBM BPM as noted by users, enabling handoff from discovery to automation. Operational coverage emphasized subject matter experts, program managers, and business analysts, positioning IBM Blueworks Live as the starting point for Business Process Re-Engineering or Modeling programs and for aligning stakeholders on process definitions. Governance and rollout reflected a lightweight, SaaS-first approach to capture tacit knowledge and standardize process documentation practices, with access controlled by per user licensing. User feedback highlighted IBM Blueworks Live as an invaluable tool for uncovering hidden process knowledge, and reviewers noted limitations such as the desire for additional third party connectors and more accessible pricing for smaller clients. | |
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Alchin Long Group | Manufacturing | 250 | $50M | Australia | IBM | IBM Blueworks Live | Process Mining | 2014 | n/a | In 2014, Alchin Long Group implemented IBM Blueworks Live, a Process Mining application, as the primary tool for process documentation and discovery. The deployment anchored process mapping activities used to support subsequent ERP initiatives and cross-functional process redesign across the manufacturing organization. IBM Blueworks Live was used to create As-Is and To-Be process maps, drive facilitated workshops across five business units, and codify business rules and handoffs that informed Epicor ERP requirements gathering and user acceptance testing. The implementation supported configuration and automation workstreams, including the automation of Advanced Print Routing across more than 10 document types, and delivered post-implementation training to super users and end users to improve internal capability. The application was operated alongside ERP and payroll project activities, contributing to Epicor ERP implementation tasks such as vendor consultation, UAT, and post-go-live support, and informing the HR3 payroll selection, data migration, and configuration activities. Blueworks Live artifacts were used to coordinate cross-functional collaboration between IT, Finance, Sales, and Operations, and to support B2BE client process automation efforts. Governance for the Blueworks Live implementation centered on workshop-based process capture, versioned As-Is and To-Be models, and handover of training materials to internal process owners and super users. Outcomes explicitly cited include guiding system selection and informing ERP design, improved accuracy and visibility in financial reporting and operations, and improved vendor and customer touchpoints, with ongoing use for operational planning and strategic alignment across departments. | |
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Allstate | Insurance | 55000 | $67.7B | United States | IBM | IBM Blueworks Live | Process Mining | 2018 | n/a | In 2018 Allstate implemented IBM Blueworks Live to formalize process discovery and mapping as part of its Process Mining efforts. The deployment positioned IBM Blueworks Live as the centralized process capture and modeling layer, supporting design work for automation and operational workflow standardization across reporting and production tracking functions. Configuration emphasized process modeling, solution path design and documentation, with direct handoffs into automation development. Teams designed solution paths for 10 automations using BlueWorks alongside SOAP and REST service endpoints and BluePrism robotic automation, while maintaining custom scripts to improve runtime performance. Integration and data orchestration tied IBM Blueworks Live outputs into .NET hosted services, multiple databases including MS SQL, Oracle SQL and SQLite, and downstream SAP BusinessObjects reporting. Governance and rollout followed Agile product ownership and full system development life cycle practices, with systems analysts participating from requirements through implementation to coalesce multiple data streams, automate manual processes and reduce FTE processing time across operational areas. | |
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Manufacturing | 8600 | $2.1B | United States | IBM | IBM Blueworks Live | Process Mining | 2018 | n/a |
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Banking and Financial Services | 8000 | $7.1B | United States | IBM | IBM Blueworks Live | Process Mining | 2008 | n/a |
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Banking and Financial Services | 93000 | $34.9B | United Kingdom | IBM | IBM Blueworks Live | Process Mining | 2017 | n/a |
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Banking and Financial Services | 93000 | $35.1B | United Kingdom | IBM | IBM Blueworks Live | Process Mining | 2016 | n/a |
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Retail | 9201 | $4.0B | United Kingdom | IBM | IBM Blueworks Live | Process Mining | 2022 | n/a |
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Professional Services | 900 | $100M | United States | IBM | IBM Blueworks Live | Process Mining | 2017 | n/a |
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Professional Services | 56000 | $3.4B | United States | IBM | IBM Blueworks Live | Process Mining | 2016 | n/a |
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Buyer Intent: Companies Evaluating IBM Blueworks Live
- Asia Pacific Aviation Services, a Taiwan based Professional Services organization with 20 Employees
- INVAP, a Argentina based Manufacturing company with 1500 Employees
- Juicy Prospecting, a Ukraine based Professional Services organization with 10 Employees
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