List of IBM Datacap Customers
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Since 2010, our global team of researchers has been studying IBM Datacap customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Datacap for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Datacap for Intelligent Document Processing include: Virginia Department Of Taxation, a United States based Government organisation with 845 employees and revenues of $34.40 billion, Goodyear, a United States based Manufacturing organisation with 68000 employees and revenues of $18.88 billion, Dow Jones, a United States based Professional Services organisation with 4786 employees and revenues of $1.50 billion and many others.
Contact us if you need a completed and verified list of companies using IBM Datacap, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IBM Datacap customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Dow Jones | Professional Services | 4786 | $1.5B | United States | IBM | IBM Datacap | Intelligent Document Processing | 2008 | n/a | In 2008, Dow Jones implemented IBM Datacap Taskmaster to automate subscription form processing for publications such as The Wall Street Journal. The IBM Datacap deployment targeted high‑volume capture, handling roughly 8,000 subscription orders daily and reducing manual data‑entry effort across subscription operations. The implementation leveraged Intelligent Document Processing capabilities, configuring IBM Datacap to perform automated image capture, optical character recognition, field extraction, validation rules, and case creation workflows. Datacap case materials describe configuration of exception routing and validation checkpoints to minimize manual intervention and to standardize data extraction from paper and scanned subscription forms. Operational coverage centered on subscription order processing and customer fulfilment workflows, with captured order data routed into downstream fulfillment and back‑office processes. The deployment was scoped for publication subscription operations rather than enterprise wide systems, concentrating on front‑end intake, data hygiene, and case processing for orders received by mail and scanning. Governance changes emphasized workflow orchestration and exception handling, instituting case monitoring and rules-based validation to replace manual form review. Datacap case materials report the deployment replaced manual processing and materially improved throughput and customer fulfilment times, significantly reducing manual data‑entry effort. | |
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Goodyear | Manufacturing | 68000 | $18.9B | United States | IBM | IBM Datacap | Intelligent Document Processing | 2007 | n/a | In 2007, Goodyear deployed IBM Datacap Taskmaster for Accounts Payable capture, implementing IBM Datacap under the Intelligent Document Processing category to automate invoice intake and backup document processing in its US Accounts Payable operations. The deployment centralized capture and indexing of supplier invoices and supporting paperwork to streamline the front end of AP processing. The implementation configured IBM Datacap Taskmaster capabilities for document image capture, automated recognition and classification, data extraction and indexing, verification workflows, and exception routing aligned with common Intelligent Document Processing functional patterns. Configuration emphasized invoice-centric capture rules and validation steps to reduce manual data entry and to route documents into downstream content and transaction systems. Captured documents were integrated into an enterprise content layer and financial transaction systems, the implementation explicitly linking IBM FileNet as the content repository and SAP as the transactional posting system. Integration and FileNet SAP connectivity were delivered by Electronic Knowledge Interchange EKI, with Datacap acting as the capture and export layer feeding FileNet storage and SAP invoice processing. Operational scope focused on US AP business functions, shifting document handling into automated capture workflows and changing AP intake processes and exception management. Partner materials report the implementation reduced cycle times and administrative overhead while improving throughput and document handling accuracy in Goodyear US Accounts Payable operations. | |
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Virginia Department Of Taxation | Government | 845 | $34.4B | United States | IBM | IBM Datacap | Intelligent Document Processing | 2001 | CGI | In 2001, the Virginia Department Of Taxation implemented IBM Datacap Taskmaster to automate capture and processing of paper tax returns at its Richmond processing center. The deployment positioned IBM Datacap as the agency's Intelligent Document Processing application for intake, classification and verification of roughly 1.2 million returns annually. The implementation leveraged IBM Datacap Taskmaster capabilities for image capture, optical character recognition, classification and validation, configured to achieve approximately 84% auto-capture. Integrator CGI delivered and configured the solution, and system architecture centralized scanning and batch ingestion at Richmond while enabling server-side capture and remote operator sessions for verification. Operational coverage included the Richmond processing center and distributed remote verification across the Commonwealth, impacting tax processing and operations teams responsible for intake, exception handling and quality control. The deployment enabled distributed verification workflows to rebalance operator workloads and cut processing time in half for the captured return volume, improving throughput and service levels. |
Buyer Intent: Companies Evaluating IBM Datacap
- Enchoice, a United States based Professional Services organization with 59 Employees
- Holland Board of Public Works, a United States based Non Profit company with 200 Employees
- Smabtp, a France based Insurance organization with 4400 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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