List of IBM Identity Insight Customers
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Since 2010, our global team of researchers has been studying IBM Identity Insight customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Identity Insight for AML, Fraud and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Identity Insight for AML, Fraud and Compliance include: North Carolina Department of Health and Human Services, a United States based Government organisation with 16000 employees and revenues of $5.50 billion, MoneyGram, a United States based Banking and Financial Services organisation with 3186 employees and revenues of $1.31 billion, City of Rochester, a United States based Government organisation with 647 employees and revenues of $720.0 million, Insurance Bureau of Canada, a Canada based Non Profit organisation with 230 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM Identity Insight, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IBM Identity Insight customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Rochester | Government | 647 | $720M | United States | IBM | IBM Identity Insight | AML, Fraud and Compliance | 2012 | Alpine Consulting Partners |
In 2012, City of Rochester implemented IBM Identity Insight as a municipal public safety analytics capability. City of Rochester implemented IBM Identity Insight, an AML, Fraud and Compliance application, to mine and integrate city databases and forecast crime hot spots for proactive resource allocation within the Rochester, Minnesota police department.
Alpine Consulting Partners implemented the solution under IBM Smarter Cities framework, the project was announced in January 2012 and went live the same year. The deployment emphasized centralized data integration and identity analytics, using IBM Identity Insight functionality to perform identity resolution, entity linkage, and pattern detection across municipal records and operational feeds. Governance was organized to route hotspot forecasts into police operational planning and dispatch workflows, aligning analytics outputs with public safety resource allocation and ongoing operational use.
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Insurance Bureau of Canada | Non Profit | 230 | $25M | Canada | IBM | IBM Identity Insight | AML, Fraud and Compliance | 2012 | n/a |
In 2012, Insurance Bureau of Canada ran a proof of concept using IBM Identity Insight to accelerate claims fraud detection. The engagement targeted claims management workflows in Canada and positioned IBM Identity Insight within the AML, Fraud and Compliance category to detect organized fraud rings.
The proof of concept combined IBM InfoSphere Identity Insight together with IBM SPSS Modeler to couple enterprise-grade entity resolution with analytic model scoring. Configurations emphasized entity resolution, identity graphing, pattern detection and suspect case flagging so that related claims could be linked rapidly and surfaced for review. These capabilities reflect standard AML, Fraud and Compliance functional workflows including identity linkage, analytic scoring and investigator-facing case indicators.
Operational coverage focused on claims investigators and fraud analytics teams inside Insurance Bureau of Canada, with workflows designed to feed flagged clusters into investigative processes. The POC demonstrated that IBM Identity Insight rapidly surfaced suspect claims and improved investigative efficiency, validating the solution approach for AML, Fraud and Compliance use cases in claims management.
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MoneyGram | Banking and Financial Services | 3186 | $1.3B | United States | IBM | IBM Identity Insight | AML, Fraud and Compliance | 2013 | n/a |
In 2013, MoneyGram implemented IBM Identity Insight to strengthen its AML, Fraud and Compliance capability across its global money transfer network. The IBM Identity Insight deployment replaced BAE Systems' Detica NetReveal and was reported to stop approximately $1 million in fraudulent transactions in its first week and $60 million in its first year of operations.
The implementation was configured to deliver core AML and fraud control workflows, including transaction monitoring, rules based detection, real time scoring and link analysis, watchlist screening, and case management for investigator workflow. IBM Identity Insight was adapted through a two year development engagement with MoneyGram to meet the company specific detection and prevention requirements for cross border money movement.
Operational coverage extended across MoneyGram’s service footprint, which includes the ability for users to send money and pay bills through a global network of more than 310,000 agent locations in 198 countries and territories. The system was positioned to support compliance and operations functions that oversee agent transactions and cross border payment flows, centralizing alerts and investigative case handling for distributed agent activity.
Governance and rollout incorporated multi year collaboration between MoneyGram and IBM, with systems development leadership cited by senior manager Ted Bridenstine, and a phased operationalization of automated monitoring and escalation workflows. The deployment narrative emphasizes application of IBM Identity Insight within enterprise fraud operations and compliance monitoring, aligning technical detection capabilities with MoneyGram’s global operational model.
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Government | 16000 | $5.5B | United States | IBM | IBM Identity Insight | AML, Fraud and Compliance | 2010 | n/a |
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