List of IBM Sales Performance Management Customers
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Since 2010, our global team of researchers has been studying IBM Sales Performance Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Sales Performance Management for Sales Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Sales Performance Management for Sales Performance Management include: Broadcom, a United States based Manufacturing organisation with 33000 employees and revenues of $63.89 billion, Ibm, a United States based Professional Services organisation with 288300 employees and revenues of $60.53 billion, Accenture Ireland, a Ireland based Professional Services organisation with 6500 employees and revenues of $600.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM Sales Performance Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Accenture Ireland | Professional Services | 6500 | $600M | Ireland | IBM | IBM Sales Performance Management | Sales Performance Management | 2018 | n/a |
In 2018, Accenture Ireland implemented IBM Sales Performance Management. The deployment is recorded in third party technographic sources and is positioned to serve Sales Performance Management needs for sales incentive and commission processes that support CRM and sales operations workflows.
The implementation appears to include core SPM capabilities such as incentive calculation and rules engines, configurable pay plans, quota and territory management, commission statement generation, and dispute resolution workflows. IBM Sales Performance Management was likely configured to automate complex commission calculations and produce audit ready compensation records, aligning with standard Sales Performance Management functional terminology.
Integrations are inferred with CRM and sales operations data feeds to ingest bookings, bookings adjustments, and sales activity for commission processing, supporting a global and regionally distributed operational footprint across sales operations and finance teams. The deployment scope as reported by third party profiling is estimated rather than published in an IBM case study, so specific system mappings and interface patterns are approximate.
Governance and ongoing administration were likely structured under centralized commission policy management with regional configuration controls, placing primary operational responsibility in sales operations and finance. Module adoption and rollout cadence are estimated from common SPM adoption patterns and third party data, and exact scope and dates should be validated against primary Accenture or IBM implementation records.
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Broadcom | Manufacturing | 33000 | $63.9B | United States | IBM | IBM Sales Performance Management | Sales Performance Management | 2014 | n/a |
In 2014 Broadcom deployed IBM Sales Performance Management as a Sales Performance Management solution to centralize sales compensation administration for its technically qualified global salesforce. The deployment targeted global CRM and sales compensation workflows and was scoped to deliver deal-level visibility and scenario planning across international selling teams.
Broadcom implemented the IBM Incentive Compensation Management capability within IBM Sales Performance Management to provide real-time, deal-by-deal visibility and what-if modeling. Configuration emphasized rules-based commission calculations, deal attribution logic and scenario modeling to support plan configuration and dispute-resolution workflows.
The implementation integrated with CRM and sales compensation data sources across Broadcom’s global selling organization, bringing transactional deal and booking signals into the compensation engine for timely processing. Operational coverage included sellers and compensation administration teams, with standardized calculation workflows and automated processing to reduce manual reconciliation.
Reported outcomes in the IBM-related case summary included about a 20 percent increase in compensation-team productivity, real-time visibility for sellers and a reduced need to add headcount as incentive plans grew. Governance shifted toward centralized plan configuration, automated calculation cadence and use-case driven what-if workflows to support ongoing compensation governance and plan iterations.
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Ibm | Professional Services | 288300 | $60.5B | United States | IBM | IBM Sales Performance Management | Sales Performance Management | 2020 | n/a |
In 2020, IBM implemented IBM Sales Performance Management in a hybrid-cloud architecture to support incentive calculations and commission payouts across 103 countries. The deployment centralized sales incentive and commission processing for the sales and finance area at a global scope, using IBM Sales Performance Management as the core application.
The implementation leveraged IBM's internal sales incentive and ICM capabilities to execute incentive calculation engines and commission payout workflows, with configuration focused on compute orchestration, rules-driven calculation logic, and centralized payout control. Functional emphasis included sales incentive calculation, commission payout orchestration, and consolidated operational processing for sales compensation administration.
Architecture was delivered as a hybrid-cloud environment under the governance of IBM's CIO Sales Incentive Systems team, which led configuration, testing, and progressive rollout across covered countries and business units. Operational coverage explicitly spanned the sales and finance functions globally, with process alignment to internal finance and sales governance for payout approvals and exception handling.
The program reported explicit outcomes, with platform costs reduced by up to $200,000 per month and operational effort cut by over 50 percent, reflecting a material decrease in ongoing operating expense and administrative workload for IBM's sales incentive operations.
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