List of IBM Tivoli Identity Manager Customers

Ibm

1 New Orchard Road,
Armonk, 10504, NY,
United States

https://www.ibm.com/

1 914-499-1900

Professional Services

288300

$60.5B

Since 2010, our global team of researchers has been studying IBM Tivoli Identity Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased IBM Tivoli Identity Manager for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using IBM Tivoli Identity Manager for Identity and Access Management (IAM) include: ING, a Netherlands based Banking and Financial Services organisation with 60000 employees and revenues of $24.78 billion, Equifax, a United States based Professional Services organisation with 15000 employees and revenues of $5.68 billion, ManTech, a United States based Aerospace and Defense organisation with 9800 employees and revenues of $2.55 billion, Uttarakhand Power Corporation India, a India based Utilities organisation with 2341 employees and revenues of $1.23 billion and many others.

Contact us if you need a completed and verified list of companies using IBM Tivoli Identity Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The IBM Tivoli Identity Manager customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
Equifax	Professional Services	15000	$5.7B	United States	IBM	IBM Tivoli Identity Manager	Identity and Access Management (IAM)	2011	n/a	In 2011, Equifax integrated IBM Tivoli Identity Manager as part of its Identity and Access Management (IAM) deployment to deliver stronger authentication and identity verification services. The implementation targeted government agencies and enterprise customers in the United States, and positioned the IBM Tivoli Identity Manager platform as a central control point for access and verification workflows. IBM Tivoli Identity Manager was configured to support automated provisioning, identity lifecycle management, policy based access controls, and multi factor authentication for sensitive online transactions. The deployment incorporated identity proofing and verification capabilities to elevate authentication assurance, aligning core Tivoli modules with workflow orchestration for user onboarding, role assignment, and access revocation. The implementation explicitly integrated Anakam identity and identity proofing services with IBM Tivoli Identity Manager, using Anakam for outboard identity proofing and verification while Tivoli handled provisioning and access enforcement. Operational scope emphasized secure online transaction flows for U.S. government agencies and enterprise customers, with Tivoli operating as the orchestration hub that validated identities via Anakam before provisioning access. Governance changes focused on automated provisioning workflows and stronger authentication requirements for sensitive processes, embedding identity proofing into access approval and transaction flows. Public coverage of the integration describes the combination as enabling government agencies to move sensitive processes and information online with strong authentication, reflecting the implementation goal of higher assurance access and verification.
ING	Banking and Financial Services	60000	$24.8B	Netherlands	IBM	IBM Tivoli Identity Manager	Identity and Access Management (IAM)	2005	Ibm	In 2005, ING implemented IBM Tivoli Identity Manager as its Identity and Access Management (IAM) solution to establish an enterprise entitlement program for HR driven access and entitlement processes. IBM Global Services was engaged to design and build the program, targeting automated employee access, approvals and role based provisioning across ING banking applications in Europe. IBM Tivoli Identity Manager was configured to provide automated provisioning, approval workflow orchestration and role based access control, with single sign on capabilities delivered as part of the Identity and Access Management (IAM) stack. The implementation used Tivoli Directory Integrator to synchronize directories and authoritative identity sources, enabling connector based provisioning and reconciliation across application directories. Integrations centered on HR systems and application entitlement stores to centralize request, approval and provisioning flows for employee lifecycle events. Operational coverage included access requests, certification and approval delegations affecting IT, HR and application owner functions across ING Group European sites, consolidating entitlement workflows under a centralized identity orchestration layer. Governance and process changes introduced role modeling, approval delegation, and change control to standardize entitlement lifecycles and reduce manual approvals. The program documented projected large cost savings of approximately €15M per year as part of the implementation.
ManTech	Aerospace and Defense	9800	$2.6B	United States	IBM	IBM Tivoli Identity Manager	Identity and Access Management (IAM)	2013	n/a	In 2013, ManTech implemented IBM Tivoli Identity Manager to manage Identity and Access Management (IAM) for DHS Operations Support Center activities based in Colorado Springs and supporting 24/7/365 mission operations. The implementation supported Operations Shift Operators across Production, Development and Test enterprise infrastructure assets and focused on access provisioning, deprovisioning and incident resolution workflows. The deployment emphasized identity lifecycle controls tied to operational access for critical network resources and web portals. IBM Tivoli Identity Manager was configured to provide identity lifecycle management and access request handling, and it was used directly to resolve customer access issues to network resources and associated web portals. The implementation incorporated identity management tooling alongside command shell scripts on Linux to reset sensitive data sets and to return offline nodes to active state per established support procedures. Shift operators also used BMC Remedy to record tickets, create knowledge base articles and manage tasks assigned to technical teams. The IBM Tivoli Identity Manager implementation was integrated into the broader monitoring and incident framework, receiving alerts and context from IBM Tivoli Netcool and Solarwinds and supporting technical escalation conferences via Webex and Microsoft Teams. Operational coverage included Operations Support, Mission Assurance and Configuration Management processes during maintenance deployments and infrastructure recovery operations. The application name IBM Tivoli Identity Manager served as the central identity control point for coordinating access restoration during service disruptions. Governance aligned with Mission Assurance and Configuration Management, with operators preparing email status notifications to business units and following documented support procedures for access resets and data handling. Use of IBM Tivoli Identity Manager supported ticket lifecycle management and access remediation activities as recorded in BMC Remedy. Scripted automation and procedural controls were implemented to support repeatable incident response tasks involving identity and access changes.
	Utilities	2341	$1.2B	India	IBM	IBM Tivoli Identity Manager	Identity and Access Management (IAM)	2011	Fluentgrid

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