List of IBM Web Content Manager Customers
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Since 2010, our global team of researchers has been studying IBM Web Content Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Web Content Manager for Web Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Web Content Manager for Web Content Management include: Achmea, a Netherlands based Banking and Financial Services organisation with 14000 employees and revenues of $24.06 billion, Saxion University, a Netherlands based Education organisation with 2200 employees and revenues of $800.0 million, Meander Medisch Centrum, a Netherlands based Healthcare organisation with 3300 employees and revenues of $475.0 million, Tinker Federal Credit Union, a United States based Banking and Financial Services organisation with 700 employees and revenues of $270.0 million, Wimbledon, a United Kingdom based Leisure and Hospitality organisation with 200 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM Web Content Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the eCommerce software purchases.
The IBM Web Content Manager customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of eCommerce software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Achmea | Banking and Financial Services | 14000 | $24.1B | Netherlands | IBM | IBM Web Content Manager | Web Content Management | 2007 | n/a |
In 2007, Achmea implemented IBM Web Content Manager as part of an IBM WebSphere Portal 6 rollout for its insurance brand Achmea Avéro. The deployment targeted the Avéro brand website and related digital channels to centralize content management and publishing within a Web Content Management solution. The project scope specified a portal-centric architecture combining IBM WebSphere Portal 6 and IBM Web Content Manager, with Capgemini assigned to lead the implementation and integration work.
Configuration and module work centered on IBM Web Content Manager IWWCM capabilities, including content authoring, templating, version control and publication workflows to support staged editorial approvals. The implementation applied structured content models, site templates and delivery pipelines to the portal rendering layer, and configured role-based authoring consoles and workflow engines consistent with Web Content Management functional patterns. Environment provisioning and component configuration were aligned to support content staging and production publication channels.
Capgemini coordinated portal configuration, WCM component deployment and environment handoffs, integrating IBM Web Content Manager as the content service beneath the IBM WebSphere Portal 6 presentation layer. Operational coverage focused on the Achmea Avéro web estate in the Netherlands, impacting marketing and communications functions with new editorial governance and role-based publishing processes. Governance activities emphasized editorial workflows, publishing permissions and a staged rollout to bring the Avéro brand onto the new portal and content platform.
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Meander Medisch Centrum | Healthcare | 3300 | $475M | Netherlands | IBM | IBM Web Content Manager | Web Content Management | 2015 | n/a |
In 2015, Meander Medisch Centrum implemented IBM Web Content Manager to deliver an interactive patient portal and accompanying mobile apps. The Web Content Management engagement was executed using IBM Digital Experience software and contracted with IBM Premier Business Partner Funatic, targeting patient facing web and mobile channels for the Netherlands based hospital group.
IBM Web Content Manager was configured to provide enterprise content authoring, editorial workflow, template driven page composition, and multi channel content delivery to both the portal and native mobile applications. The implementation included repository configuration, security roles for clinical and communications staff, templating for responsive layouts, and centralized asset management to support reuse across channels.
The technical architecture centered on IBM Digital Experience components with the portal and mobile apps consuming published content endpoints and APIs exposed by IBM Web Content Manager. Governance was formalized through editorial workflows, approval gates, and access controls to separate clinical, administrative, and communications responsibilities, consolidating authoring and publishing into the Web Content Management environment.
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Saxion University | Education | 2200 | $800M | Netherlands | IBM | IBM Web Content Manager | Web Content Management | 2015 | n/a |
In 2015, Saxion University implemented IBM Web Content Manager on a centrally managed IBM WebSphere Portal platform. The deployment centralized portal hosting and content delivery infrastructure while enabling eleven Saxion institutes to own and publish targeted website content.
IBM Web Content Manager was configured to support institute-level authoring within a governed set of templates, content models, and publishing workflows consistent with standard Web Content Management practices. The implementation emphasized targeted content delivery and decentralized editorial workflows, enabling local content teams to produce program and audience-specific pages while retaining centralized control over structure and branding.
The platform operates as a single WebSphere Portal-based infrastructure that orchestrates site presentation and content storage for Saxion’s institutional websites. Operational scope covers web content creation across the eleven Saxion institutes, with central platform management combined with distributed content governance, a reorganization intended to provide a more consistent Saxion experience.
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Tinker Federal Credit Union | Banking and Financial Services | 700 | $270M | United States | IBM | IBM Web Content Manager | Web Content Management | 2016 | n/a |
In 2016, Tinker Federal Credit Union implemented IBM Web Content Manager as its central Web Content Management platform, delivering a Base22 solution built on the IBM Digital Experience platform. The deployment established IBM Web Content Manager as a single, managed repository for targeted, compliance focused information used by internal stakeholders.
The implementation centered on a role oriented portal that organizes content the way each user group consumes it, enabling targeted delivery and simplified navigation for employees and auditors. Configuration emphasized centralized authoring, templating, and workflow driven publishing, supporting controlled content updates and consistent presentation across the portal.
The solution operates as an internal content delivery and knowledge management layer for employees and auditors, providing fast access to governed information and sustaining audit readiness. Integration surface is explicitly the IBM Digital Experience platform delivered via the Base22 solution, with content access scoped to internal user groups rather than external customer channels.
Governance was structured around a single source of truth principle, with content lifecycle controls and consumption based organization to reduce fragmentation of policies and procedures. As a result, people across Tinker Federal Credit Union can quickly find compliant information and be confident it is current and complete.
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Unipart Polymer and Composite Solutions | Manufacturing | 191 | $20M | United Kingdom | IBM | IBM Web Content Manager | Web Content Management | 2006 | n/a |
In 2006 Unipart Group implemented IBM Web Content Manager to manage its Portal environment and corporate websites. The deployment focused on Web Content Management for Unipart Group, establishing a platform for content authoring and site delivery across the organization.
Implementation work centered on development and support of IBM Web Content Manager components and JSPs, delivering reusable WCM components, presentation templates, and server side rendering logic. Functional workflows emphasized content authoring, component libraries, template management, and staged publishing processes consistent with Web Content Management operational patterns.
The engagement also included development of IT solutions for Unipart's client Three using IBM Transformation Extender for message transformation and mapping, creating an integration path between portal content processes and external message exchange requirements. Operational scope covered ongoing support of the Portal environment and client facing websites, with internal application support and development responsibilities focused on component development, JSP maintenance, and transformation mapping for client integrations.
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Construction and Real Estate | 100 | $10M | Canada | IBM | IBM Web Content Manager | Web Content Management | 2015 | n/a |
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Leisure and Hospitality | 200 | $30M | United Kingdom | IBM | IBM Web Content Manager | Web Content Management | 2015 | n/a |
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