List of IBM X-Force Exchange Customers
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Since 2010, our global team of researchers has been studying IBM X-Force Exchange customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM X-Force Exchange for Vulnerability Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM X-Force Exchange for Vulnerability Management include: Merkle, a United States based Professional Services organisation with 16000 employees and revenues of $2.20 billion and many others.
Contact us if you need a completed and verified list of companies using IBM X-Force Exchange, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IBM X-Force Exchange customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Merkle | Professional Services | 16000 | $2.2B | United States | IBM | IBM X-Force Exchange | Vulnerability Management | 2022 | n/a |
In 2022 Merkle implemented IBM X-Force Exchange as part of its Vulnerability Management program within the Security Operations Center, embedding threat intelligence into day to day SOC operations. IBM X-Force Exchange was positioned to support incident detection, threat enrichment, and vulnerability contexting for SOC analysts and incident responders across the organization.
The deployment emphasized threat intelligence capabilities aligned with Vulnerability Management, including indicator enrichment, IOC correlation, feed orchestration, and API driven lookups to contextualize alerts. Configuration work focused on tuning intelligence feeds and automating enrichment workflows so security analysts could correlate SIEM events with external and internal indicators, and leverage playbook-driven responses in the SOC.
Integrations reflected explicit toolchain connections used by Merkle, IBM X-Force Exchange integrated with Splunk and QRadar for alert correlation, VirusTotal and Anomali ThreatStream for supplementary intelligence, Nessus and OpenVAS for vulnerability scan context, CrowdStrike Falcon and SentinelOne for endpoint telemetry, MISP for threat sharing, and Palo Alto Cortex XSOAR for orchestration. Operational coverage included global 24x7 SOC monitoring with hybrid analyst staffing in the United States, weekly vulnerability assessments coordinated with the IT infrastructure team, and monthly threat hunting exercises to identify lateral movement and complex attack patterns.
Governance and process changes accompanied the rollout, Merkle analysts created and maintained more than 80 Standard Operating Procedures, mapped detections to the MITRE ATT&CK framework, and standardized incident handover practices for the global SOC. The IBM X-Force Exchange implementation was cited by SOC personnel as a core enrichment source that contributed to reduced threat investigation time, improved alert fidelity through tuning, and supported containment of high severity incidents while aligning vulnerability remediation workflows with SLA timelines.
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