List of IBS Software iStay CRS Customers
Bangalore, 560048,
India
Since 2010, our global team of researchers has been studying IBS Software iStay CRS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBS Software iStay CRS for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBS Software iStay CRS for Reservation and Booking Management include: OYO Rooms, a India based Leisure and Hospitality organisation with 1330 employees and revenues of $650.0 million, Sandals & Beaches Resorts, a United Kingdom based Professional Services organisation with 44 employees and revenues of $91.9 million and many others.
Contact us if you need a completed and verified list of companies using IBS Software iStay CRS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IBS Software iStay CRS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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OYO Rooms | Leisure and Hospitality | 1330 | $650M | India | IBS Software Services | IBS Software iStay CRS | Reservation and Booking Management | 2025 | n/a |
In 2025, OYO Rooms implemented IBS Software iStay CRS as its Reservation and Booking Management platform to centralize real time control of content, pricing, and availability across direct and third party channels. The deployment covers OYO and its portfolio brands including Sunday, Belvilla, Dancenter, Traum, Check My Guest, Motel 6, and Studio 6, and is described by the vendor as a cloud native platform designed for high performance distribution and guest experience orchestration.
The IBS Software iStay CRS implementation includes core modules for content management, dynamic pricing and availability engines, property configuration tools, and corporate and group sales management. These capabilities are configured to support both direct and assisted sales channels, with functional workflows aligned to revenue management, channel distribution, and reservations operations within the Reservation and Booking Management category.
IBS Software iStay CRS is integrated into OYO Rooms broader technology ecosystem and is positioned to support membership program integration across OYO homes and hotels brands. The engagement explicitly contemplates packaging partnerships that span hotel stays, airline reservations, ground transportation, and activities, and a product expansion into the resorts segment, while operational focus spans high tourism regions including Europe, the UK, Southeast Asia, India, the US, and Mexico.
Governance and rollout are organized around a global program covering portfolio brand operations and owner facing profitability workflows, with configuration governance for property onboarding and corporate sales processes. Reported outcomes from the deployment include improved operational efficiency, enhanced guest satisfaction, and revenue performance, with vendor and customer commentary emphasizing the platform reliability, flexibility, and intelligence needed to scale reservation and distribution management through IBS Software iStay CRS.
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Sandals & Beaches Resorts | Professional Services | 44 | $92M | United Kingdom | IBS Software Services | IBS Software iStay CRS | Reservation and Booking Management | 2024 | n/a |
In 2024, Sandals & Beaches Resorts implemented IBS Software iStay CRS in the Reservation and Booking Management category to modernize its technology platform through its worldwide representative Unique Travel Corp. The deployment centers on a cloud-based IBS Software iStay Central Reservation System, positioned to orchestrate bookings across hotel rooms, activities, flights and transportation in a single transaction. This deployment is framed as a modernization initiative that preserves the company’s existing data architecture while introducing a consolidated booking platform.
IBS Software iStay CRS was configured with core modules for revenue management, packaging, call center operations, channel distribution and analytics, and it includes a built-in data lake and robust APIs. The implementation emphasizes support for both agent-assisted and online booking flows, and enables expansion of add-on services attached to reservations. Functional workflows align around centralized reservation orchestration, packaging engines, and call center-assisted booking screens to improve end-to-end booking composition.
Integrations explicitly planned include an IDeaS AI-based revenue planning system, and the platform ships with API connectivity to external distribution channels and analytics consumers as stated by the vendor. The solution’s call center technology and channel distribution capabilities are surfaced as part of the operational integration set, supporting unified booking, packaging and pricing across channels. The cloud-native architecture and data lake are described as enabling analytics-driven decisioning and integration with the broader vendor suite.
Governance and operational rollout emphasize alignment with existing data architecture and agent workflows, with call center teams adopting the new call center capabilities for personalized guest support. The implementation centralizes revenue management and packaging governance within the CRS, and positions API-first integrations as the primary mechanism for connecting downstream systems and distribution partners. Rollout responsibilities and third-party integrators are not specified.
Stated outcomes include enabling guests to book their entire travel experience in one place, expanding add-on services to reservations, and offering more personalized agent-assisted and online bookings, supporting UTC’s objective to maintain a lead in the industry. The deal also follows IBS Software’s acquisition of Above Property Services and is presented as reinforcing IBS Software’s portfolio across CRS, PMS, Revenue Management, Booking Engine, Call Center, Analytics and Distribution.
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Buyer Intent: Companies Evaluating IBS Software iStay CRS
- F&W Networks, a United Kingdom based Communications organization with 60 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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