List of ICE Encompass (formerly Ellie Mae Encompass) Customers
Pleasanton, 94588, CA,
United States
Since 2010, our global team of researchers has been studying ICE Encompass (formerly Ellie Mae Encompass) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ICE Encompass (formerly Ellie Mae Encompass) for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ICE Encompass (formerly Ellie Mae Encompass) for Loan Management include: Fifth Third Bank, a United States based Banking and Financial Services organisation with 18676 employees and revenues of $8.25 billion, Regions Bank, a United States based Banking and Financial Services organisation with 19969 employees and revenues of $7.53 billion, CrossCountry Mortgage, a United States based Banking and Financial Services organisation with 7000 employees and revenues of $3.60 billion, Guaranteed Rate, a United States based Banking and Financial Services organisation with 10000 employees and revenues of $2.50 billion, Fairway Independent Mortgage Corporation, a United States based Banking and Financial Services organisation with 10000 employees and revenues of $2.30 billion and many others.
Contact us if you need a completed and verified list of companies using ICE Encompass (formerly Ellie Mae Encompass), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ICE Encompass (formerly Ellie Mae Encompass) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Academy Mortgage Corporation | Banking and Financial Services | 4500 | $2.2B | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2019 | n/a |
In 2019, Academy Mortgage Corporation implemented ICE Encompass (formerly Ellie Mae Encompass) as its centralized Loan Management platform. The implementation established ICE Encompass as the primary system of record for mortgage origination workflows, standardizing intake, processing, underwriting support, and closing orchestration across Academy Mortgage Corporation lending operations.
ICE Encompass was configured to deliver core Loan Management capabilities including electronic loan file management, document management and imaging, eSignature integration, pricing and lock management, pipeline reporting, and embedded compliance controls typical of mortgage origination platforms. The deployment emphasized workflow automation for loan officers, processors, and underwriting teams, and used Encompass configuration and business rule engines to enforce consistent data capture and decisioning across loan products.
Operational governance moved toward vendor-managed hosting and platform maintenance, with ICE Mortgage Technology handling updates, maintenance, hosting, and compliance patching so Academy Mortgage Corporation could focus on customer relationships and core lending activities. This vendor-managed model centralized application administration and reduced in-house software maintenance responsibilities, aligning application ownership with the vendor while leaving business process ownership for origination, underwriting, and closing with Academy Mortgage Corporation teams.
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Arrow Bank | Banking and Financial Services | 600 | $140M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2020 | n/a |
In 2020, Arrow Bank implemented ICE Encompass (formerly Ellie Mae Encompass) as its Loan Management application. The deployment established ICE Encompass as the bank's primary loan origination and processing platform for its 600-employee institution in the United States, supporting mortgage origination, underwriting, processing, and closing functions.
Implementation emphasized core Loan Management modules including centralized loan origination, electronic document management, automated condition sets and tracking, pipeline management, and workflow orchestration for ordering credit reports, appraisals, and flood determinations. Configuration work included pre-underwrite workflows and construction loan processing capabilities, and role-based processing queues were built to align with mortgage processors, loan officers, and underwriters.
Operational coverage focused on the mortgage operations group and downstream closing teams, with daily pipeline management, documentation validation, and condition fulfillment processed through ICE Encompass. ICE Encompass (formerly Ellie Mae Encompass) was used to standardize file intake and documentation handling for W2s, paystubs, tax returns, and appraisal and title activity, embedding compliance checkpoints into origination workflows.
Governance centered on standardized workflows, audit trails, and user permission structures to separate duties and support compliance oversight, while change control for condition sets and workflow rules was managed by lending operations. Training and role-based access were implemented to align processors and loan officers with the system, institutionalizing ICE Encompass into Arrow Bank's underwriting and closing processes.
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Associated Mortgage Bankers Inc | Banking and Financial Services | 50 | $10M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2011 | n/a |
In 2011, Associated Mortgage Bankers Inc implemented ICE Encompass (formerly Ellie Mae Encompass) to centralize Loan Management across its origination operations. The engagement included management of a complete migration of the bank to the Encompass loan origination system, establishing the application as the primary platform for loan intake, processing, and loan file orchestration.
Implementation work encompassed setup and management of inbound and outbound call center operations and predictive dialer software, aligned with loan origination workflows to support borrower outreach and loan status communications. ICE Encompass was configured to support standard Loan Management functions such as application intake, pipeline tracking, document management, and borrower communication orchestration, with automation applied to origination workflows where appropriate.
Operational scope extended to turnkey services for physical and technological provisioning, including complete setup and dismantling of branch and remote offices, and governance for ongoing branch IT operations. The program formally unified loan operations, branch provisioning, and contact center processes under Encompass, impacting loan origination, operations, branch IT, and customer service functions without external system integrator involvement noted.
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Banking and Financial Services | 160 | $11M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2021 | n/a |
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Government | 2500 | $604M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2020 | n/a |
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Banking and Financial Services | 1000 | $246M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2012 | n/a |
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Banking and Financial Services | 70 | $12M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2011 | n/a |
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Banking and Financial Services | 302 | $50M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2018 | n/a |
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Banking and Financial Services | 195 | $60M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2016 | n/a |
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Banking and Financial Services | 144 | $20M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2023 | n/a |
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Buyer Intent: Companies Evaluating ICE Encompass (formerly Ellie Mae Encompass)
- Public Service Credit Union, a United States based Banking and Financial Services organization with 345 Employees
- Law Office of Michelle Peretz US, a United States based Professional Services company with 10 Employees
- Prats Enterprises, a United States based Professional Services organization with 10 Employees
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