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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Icertis NegotiateAI Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Grant Thornton Professional Services 8500 $1.9B United States Icertis Icertis NegotiateAI Contract Lifecycle Management 2023 n/a
In 2023, Grant Thornton expanded its partnership with Icertis and deployed Icertis NegotiateAI within the Icertis Contract Intelligence platform as part of its Contract Lifecycle Management initiatives. The deployment was provisioned internally to support procurement, legal, and finance teams across the United States, centralizing contract authoring and negotiation activity on the Icertis Contract Intelligence platform. Icertis NegotiateAI is being used to accelerate negotiation workflows and to surface patterns in terms and clauses, leveraging AI driven clause pattern detection, automated negotiation suggestions, and contract analytics which are typical functional capabilities in Contract Lifecycle Management. Configuration emphasis aligned negotiation orchestration with clause consistency tooling, integrating contract authoring, a centralized clause repository, and review automation to standardize inputs for legal and procurement reviewers. Operational scope covers US based procurement, legal, and finance business functions, with rollout focused on internal adoption and governance to improve consistency and compliance in contract language. The implementation is positioned to support clause governance and standardized negotiation workflows by making contract data and clause patterns visible to subject matter owners while retaining contract review and approval controls within legal and procurement teams.
Jungheinrich Manufacturing 21062 $6.1B Germany Icertis Icertis NegotiateAI Contract Lifecycle Management 2024 n/a
In 2024, Jungheinrich selected Icertis Contract Intelligence and implemented Icertis NegotiateAI as part of a Contract Lifecycle Management initiative. The deployment targets sales and procurement contract workflows across Europe, with a primary focus on modernizing contract processes and embedding AI driven negotiation capabilities into existing commercial operations. Implementation scope centered on core CLM capabilities, including centralized contract authoring, a standardized clause library, AI assisted negotiation guidance, and contract metadata management. Icertis NegotiateAI is being configured to accelerate negotiation cycles and to standardize clause usage across repeatable contract types, while contract intelligence modules provide search and clause analytics to support legal and commercial teams. The solution is integrated with SAP S/4HANA and with SAP Subscription Billing to align contract lifecycle events with ERP and recurring revenue processes. Integrations are designed to exchange contract metadata and status with order to cash and subscription billing systems, enabling bidirectional updates between the CLM platform and SAP systems that underpin sales and billing workflows. Governance changes accompany the technical rollout, with centralized clause governance, approval workflows and negotiation playbooks introduced to enforce standardized terms. Legal, procurement and sales operations are the primary stakeholders in governance, and rollout planning emphasizes configuration of approval matrices and change controls to ensure consistent clause adoption and auditability. Jungheinrich will leverage Icertis NegotiateAI to accelerate negotiations, standardize clauses, and mitigate risk across high volume contracts, while Icertis Contract Intelligence supplies the underlying contract visibility and analytics. The program is positioned to centralize contract knowledge for regional sales and procurement teams in Europe, improving consistency in contract creation and negotiation outcomes.
Ooredoo Qatar Communications 16717 $6.5B Qatar Icertis Icertis NegotiateAI Contract Lifecycle Management 2022 n/a
In 2022, Ooredoo Qatar selected Icertis Contract Intelligence and deployed Icertis NegotiateAI as part of an enterprise digital transformation across its headquarters in Qatar and multiple operating countries. The initiative is focused on procurement and enterprise contract processes within a Contract Lifecycle Management program. Icertis NegotiateAI is being used to optimize contract negotiation workflows through AI-driven negotiation assistance, automated clause standardization, and risk detection during drafting and redlining. The implementation emphasizes contract orchestration across negotiation, approval and execution stages and embeds Contract Lifecycle Management practices into procurement and commercial contracting. Configuration work prioritized negotiation playbooks, template libraries and approval routing to align legal and procurement controls. Technically the deployment integrates Icertis NegotiateAI with SAP Ariba to connect sourcing and supplier contract workflows and with SAP S/4HANA for transactional master data and post award contract accounting. These integrations create end-to-end connectivity between procurement systems and Contract Lifecycle Management functions to support automated handoffs and data consistency. Architecture work concentrated on API-based integration points and centralized contract intelligence to enable cross-border contract visibility across Ooredoo operating countries. Governance changes accompanied the rollout, standardizing contracting policies, approval matrices and risk review gates across procurement and legal teams. Ooredoo stated it will use Icertis NegotiateAI to optimize contract negotiation, reduce risk, and improve outcomes as part of the SAP Ariba and S/4HANA integrations. The program targets consistent contracting behavior across the enterprise and tighter integration of contract data into procurement and ERP processes.
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FAQ - APPS RUN THE WORLD Icertis NegotiateAI Coverage

Icertis NegotiateAI is a Contract Lifecycle Management solution from Icertis.

Companies worldwide use Icertis NegotiateAI, from small firms to large enterprises across 21+ industries.

Organizations such as Ooredoo Qatar, Jungheinrich and Grant Thornton are recorded users of Icertis NegotiateAI for Contract Lifecycle Management.

Companies using Icertis NegotiateAI are most concentrated in Communications, Manufacturing and Professional Services, with adoption spanning over 21 industries.

Companies using Icertis NegotiateAI are most concentrated in Qatar, Germany and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Icertis NegotiateAI across Americas, EMEA, and APAC.

Companies using Icertis NegotiateAI range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.

Customers of Icertis NegotiateAI include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Icertis NegotiateAI customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Contract Lifecycle Management.