List of ICRTouch TouchLoalty Customers
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Since 2010, our global team of researchers has been studying ICRTouch TouchLoalty customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ICRTouch TouchLoalty for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ICRTouch TouchLoalty for Customer Loyalty include: Exeter City Football Club, a United Kingdom based Leisure and Hospitality organisation with 399 employees and revenues of $8.0 million, Baldwins Department Stores United Kingdom, a United Kingdom based Retail organisation with 40 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using ICRTouch TouchLoalty, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ICRTouch TouchLoalty customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Baldwins Department Stores United Kingdom | Retail | 40 | $4M | United Kingdom | ICRTouch | ICRTouch TouchLoalty | Customer Loyalty | 2014 | n/a | In 2014, Baldwins Department Stores United Kingdom implemented ICRTouch TouchLoyalty to run a customer rewards and email-offer programme across its four branches in Suffolk in the United Kingdom. The deployment used ICRTouch TouchLoyalty to centralize management of targeted email offers, sale notifications and discount vouchers as part of a Customer Loyalty initiative, enabling consistent customer communications across stores. The implementation focused on functional capabilities common to Customer Loyalty systems, including customer rewards management, segmented offer distribution, voucher issuance and scheduled email campaigns. ICRTouch TouchLoyalty was configured to maintain customer reward records and to orchestrate offer distribution workflows for promotional periods and sales notifications, aligning retail marketing activity with store-level customer engagement. Operationally the rollout covered all four Baldwins Department Stores locations in Suffolk, impacting store marketing, customer service and CRM-related workflows. The programme was used to send targeted email offers and discount vouchers, helping the retailer build stronger customer relationships and grow business as reported by the company. | |
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Exeter City Football Club | Leisure and Hospitality | 399 | $8M | United Kingdom | ICRTouch | ICRTouch TouchLoalty | Customer Loyalty | 2009 | DWC Services | In 2009 Exeter City Football Club implemented ICRTouch TouchLoalty at St James Park to support Customer Loyalty and manage matchday commerce across stadium concessions. The deployment focused on concession stands and hospitality account management, enabling season ticket holder discounts, fan promotions and consolidated reporting for venue operations. The implementation integrated ICRTouch TouchPoint tills with ICRTouch TouchLoyalty functionality to unify point of sale and loyalty processing. The install, supported by DWC Services, configured loyalty rules and promotion workflows, and instrumented reporting on Hospitality account spend while optimizing transaction flows for periods of high traffic. Operational governance was managed through stadium retail and CRM workflows, with DWC Services overseeing rollout and configuration at concession sites. Outcomes explicitly reported include improved transaction speed and accuracy during high traffic, the ability to deliver targeted promotions to fans, and clearer reporting on Hospitality account spend. |
Buyer Intent: Companies Evaluating ICRTouch TouchLoalty
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