List of IFS Mobile Workforce Management Customers
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Since 2010, our global team of researchers has been studying IFS Mobile Workforce Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IFS Mobile Workforce Management for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IFS Mobile Workforce Management for Workforce Management include: Southern California Gas Company, a United States based Utilities organisation with 4000 employees and revenues of $4.53 billion, Brunswick Electric Membership Corporation, a United States based Utilities organisation with 200 employees and revenues of $182.0 million and many others.
Contact us if you need a completed and verified list of companies using IFS Mobile Workforce Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IFS Mobile Workforce Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brunswick Electric Membership Corporation | Utilities | 200 | $182M | United States | IFS | IFS Mobile Workforce Management | Workforce Management | 2019 | n/a |
In 2019, Brunswick Electric Membership Corporation implemented IFS Mobile Workforce Management within a Workforce Management initiative. The utility spent three to four months scoping requirements and investigating peer approaches to manipulate and present AMI data in more intelligent, consumable formats before engaging with IFS, and the NRTC recommended IFS and facilitated BEMC’s attendance at IFS’s annual User Group meeting which led to formal engagement.
Deployment focused on core Workforce Management capabilities in IFS Mobile Workforce Management, including work order management, mobile field execution for crews, dispatch and scheduling, and mobile data capture to support AMI-driven decision workflows. The solution was configured to present AMI-derived meter and interval data in operational views so field technicians could access meter events and assigned work through mobile devices, with data-modeling and workflow templates aligned to meter analytics use cases.
The implementation incorporated ingestion and normalization of AMI data feeds into IFS Mobile Workforce Management to create a single operational view for field operations and meter services. Operational coverage centered on field operations and meter services where dispatch, crew scheduling and field execution workflows were instrumented to consume AMI insights, with a mobile client linked to a centralized IFS application server to support field connectivity and work order lifecycle management.
Rollout was phased and governance emphasized standardizing field workflows and data presentation for AMI use cases, informed by the initial scoping period and by insights from industry events and the IFS user community. The NRTC recommendation and early engagement with IFS shaped configuration choices and initial training, with program governance focused on aligning field crew processes and meter operations to the new Workforce Management platform.
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Southern California Gas Company | Utilities | 4000 | $4.5B | United States | IFS | IFS Mobile Workforce Management | Workforce Management | 2023 | Accenture |
In 2023, Southern California Gas Company implemented IFS Mobile Workforce Management as its Workforce Management solution, engaging Accenture as the systems integrator. The program paired IFS Mobile Workforce Management with IFS AI-powered Planning and Scheduling Optimization to introduce automated scheduling and skills-aware dispatch into field operations.
The implementation focused on core Workforce Management capabilities including mobile field execution for technicians, centralized work order orchestration, skills-based crew assignment, and AI-driven planning and scheduling. IFS Mobile Workforce Management was configured to support mobile task capture, route-aware dispatching, and schedule optimization workflows typical of utilities workforce operations.
Architecturally the deployment centralized the planning and scheduling engine alongside mobile client access for field crews, enabling near real-time schedule adjustments and synchronization of work orders and technician skill profiles. Operational scope targeted field operations and maintenance planning, aligning planning teams and dispatch with on-the-ground mobile users to improve coordination across work execution and scheduling functions.
Accenture led the rollout and governance workstreams, updating planning and scheduling procedures and instituting governance for skills management and AI-assisted rostering. Outcomes stated by stakeholders included an adaptable, future-ready platform, optimization of workforce skills, and support for organizational growth through AI-enabled Planning and Scheduling Optimization.
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Buyer Intent: Companies Evaluating IFS Mobile Workforce Management
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