List of IgniteTech AlterPoint Customers
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Since 2010, our global team of researchers has been studying IgniteTech AlterPoint customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IgniteTech AlterPoint for Network Management and Monitoring from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IgniteTech AlterPoint for Network Management and Monitoring include: Microsoft, a United States based Professional Services organisation with 221000 employees and revenues of $243.00 billion, Zendesk, a United States based Professional Services organisation with 5000 employees and revenues of $2.33 billion, Accenture Ireland, a Ireland based Professional Services organisation with 6500 employees and revenues of $600.0 million and many others.
Contact us if you need a completed and verified list of companies using IgniteTech AlterPoint, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IgniteTech AlterPoint customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Accenture Ireland | Professional Services | 6500 | $600M | Ireland | IgniteTech | IgniteTech AlterPoint | Network Management and Monitoring | 2017 | n/a |
In 2017, Accenture Ireland deployed IgniteTech AlterPoint to provide network change and configuration management. The deployment was classified in the Network Management and Monitoring category and was scoped to support IT and network operations and compliance across EMEA.
Implementation emphasized IgniteTech AlterPoint modules, leveraging AlterPoint/DeviceAuthority Network Configuration & Compliance capabilities for configuration backup and audit, compliance scanning, and change orchestration consistent with network configuration management best practices. Configuration standardization and template-based provisioning were applied to enforce device configuration policy and reduce configuration drift across managed network devices.
The solution was integrated into IT and network operations processes to provide operational governance for change approvals, audit trails, and configuration baselining, with operational coverage focused on network operations and compliance teams across EMEA. Change management workflows were formalized to align approvals and rollback controls with the configuration management capabilities delivered by IgniteTech AlterPoint.
Technographic signals indicate the implementation improved change governance and reduced configuration-related incidents, supporting compliance and operational stability. Module usage and the implementation timeline are inferred from public technographic listings rather than a vendor case study.
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Microsoft | Professional Services | 221000 | $243.0B | United States | IgniteTech | IgniteTech AlterPoint | Network Management and Monitoring | 2016 | n/a |
In 2016, Microsoft deployed IgniteTech AlterPoint for Network Management and Monitoring. Third party technographic trackers list Microsoft as a customer of IgniteTech AlterPoint, indicating use of the application within the companys networking and IT operations.
The implementation centers on network configuration management and compliance capabilities, with explicit signals for change control and device inventory functions. Functional modules inferred from product descriptions include automated change tracking, compliance auditing, configuration versioning and device inventory reconciliation, reflecting standard Network Management and Monitoring workflows. These module-level descriptions are derived from product literature and technographic listings rather than a published Microsoft case study.
IgniteTech AlterPoint was used to assist change control workflows and to maintain device inventory records within Microsoft networking teams, aligning the Company Application Category Business Function relationship as Microsoft IgniteTech AlterPoint Network Management and Monitoring supporting networking and IT operations. Operational coverage is described at the networking and IT operations level, supporting change approval processes, audit trail capture and inventory reconciliation workflows. No specific named integrations are documented in the source material.
Governance around the implementation is described in category aligned terms, emphasizing role based access, change control procedures and compliance reporting to support operational use across networking teams, stated as inference consistent with the application class. This record and the 2016 implementation year are based on technographic listings and product descriptions, module usage and timeline are inferred rather than documented in a public vendor case study. Treat these signals as technographic evidence rather than vendor verified implementation details.
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Zendesk | Professional Services | 5000 | $2.3B | United States | IgniteTech | IgniteTech AlterPoint | Network Management and Monitoring | 2018 | n/a |
In 2018 Zendesk implemented IgniteTech AlterPoint in the Network Management and Monitoring category. Third party technographic records indicate Zendesk used IgniteTech AlterPoint for network device configuration, configuration backup, and change automation to support global IT and network operations and to improve uptime.
The implementation signal centers on configuration management and automated change orchestration capabilities, with IgniteTech AlterPoint providing configuration versioning, scheduled backups, and automated push of device configurations as inferred from usage patterns. IgniteTech AlterPoint was used to instrument configuration lifecycle workflows and to enable audit trails and rollback points for network devices. These capabilities align with typical Network Management and Monitoring functions such as configuration governance, change control, and automation of routine network maintenance.
Records do not list named integrations or implementation partners, so specific upstream systems are not enumerated in public technographic sources. Operational scope is described as global IT and network operations, suggesting deployment across Zendesk network operations teams rather than a single site. The signal is derived from third party usage data rather than a formal case study or press release.
The inferred rollout emphasized backup automation and change automation to support continuous operations, with governance implied through configuration versioning and audit capabilities. The implementation of IgniteTech AlterPoint at Zendesk supported network operations and contributed to the stated objective of improving uptime.
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