List of IgniteTech Aurea Process Customers
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Since 2010, our global team of researchers has been studying IgniteTech Aurea Process customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IgniteTech Aurea Process for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IgniteTech Aurea Process for Business Process Management include: Reliance, a India based Insurance organisation with 11800 employees and revenues of $842.0 million, Lombard, a United Kingdom based Banking and Financial Services organisation with 1000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using IgniteTech Aurea Process, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IgniteTech Aurea Process customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Lombard | Banking and Financial Services | 1000 | $250M | United Kingdom | IgniteTech | IgniteTech Aurea Process | Business Process Management | 2010 | n/a |
In 2010 Lombard implemented IgniteTech Aurea Process to automate its statuary document services within Lombard Vehicle Management. The deployment used IgniteTech Aurea Process, historically Savvion Business Manager SBM, as a Business Process Management platform to streamline document retrieval and dispatch workflows for vehicle document requests.
The implementation configured workflow orchestration and case management modules to model request intake, document assembly, routing, and outbound dispatch. SLA monitoring rules, status tracking, and audit trail capabilities were implemented to surface request progress, trigger escalations, and maintain compliance with document handling requirements.
The UK implementation integrated archival retrieval processes to unify live request handling with archival stores, enabling retrieval queries and dispatch actions that span active and archived document repositories. Operational coverage focused on vehicle document requests and statuary document services across Lombard vehicle management operations in the United Kingdom.
Governance changes accompanied the rollout, with process ownership and operational runbooks adjusted to enforce the new workflow and SLA rules within IgniteTech Aurea Process. According to the implementation write up the project improved tracking and SLA adherence for vehicle document requests through the configured Aurea Process workflows and archival retrieval integration.
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Reliance | Insurance | 11800 | $842M | India | IgniteTech | IgniteTech Aurea Process | Business Process Management | 2008 | n/a |
In 2008, Reliance Life implemented IgniteTech Aurea Process to automate underwriting workflows and establish process visibility. The deployment used Business Process Management capabilities to orchestrate end-to-end underwriting activities and to provide a centralized control point for case progression and decision tracking.
The implementation focused on core BPM and workflow modules, including process orchestration, business rules automation, task routing, and operational monitoring as inferred from the customer announcement. IgniteTech Aurea Process was configured to model standard underwriting flows, enforce routing and SLAs, and surface real-time status through workflow dashboards and process analytics.
Operational coverage was concentrated in India and targeted the underwriting business function, giving underwriters and operations teams consolidated visibility into case state and exception handling. The project was designed to standardize handoffs between underwriting steps, reduce manual routing, and enable automated decision points within the policy adjudication sequence.
Governance changes included centralized workflow governance and standardized process models to support controlled rollouts and ongoing process tuning. As reported in the customer award announcement, the Reliance Life implementation reduced underwriting turnaround from roughly two weeks to about four hours, demonstrating a significant acceleration of decision cadence driven by IgniteTech Aurea Process.
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