List of IgniteTech Bespeak Customers
Austin, 78741, TX,
United States
Since 2010, our global team of researchers has been studying IgniteTech Bespeak customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IgniteTech Bespeak for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IgniteTech Bespeak for Customer Engagement include: Zarda Bar-B-Q, a United States based Leisure and Hospitality organisation with 60 employees and revenues of $4.0 million, Inland Cellular Telepho, a United States based Communications organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using IgniteTech Bespeak, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IgniteTech Bespeak customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Inland Cellular Telepho | Communications | 10 | $1M | United States | IgniteTech | IgniteTech Bespeak | Customer Engagement | 2013 | n/a |
In 2013 Inland Cellular Telepho implemented IgniteTech Bespeak as a Customer Engagement solution. The implementation is tied to prior use of the SMS Masterminds mobile loyalty and SMS marketing platform, with the mapping to IgniteTech Bespeak inferred from product lineage from SMS Masterminds to BeSpeak and the later inclusion of Bespeak in IgniteTech's portfolio.
The deployment focused on mobile loyalty and SMS marketing capabilities within the Customer Engagement category, executing tablet sweepstakes and loyalty-kiosk campaigns. Functional coverage included campaign management, SMS message scheduling, opt-in subscriber list management, and in-store kiosk check-in workflows that supported CRM and marketing customer-engagement processes.
Operational execution was at retail touchpoints in the United States, with campaigns oriented to weekend foot traffic and coordinated by marketing and retail operations teams. The application layer, identified as IgniteTech Bespeak, served as the orchestration point for campaign execution on tablet and kiosk hardware and for synchronizing campaign state with the operator's CRM and marketing processes.
Governance and rollout were structured around marketing-led campaigns and store-level operations, aligning campaign rules and subscriber opt-in governance with retail staff workflows. Reported outcomes from the tablet sweepstakes and loyalty-kiosk campaigns include a 113% weekend traffic increase, $45,000 in accessory sales and more than 300 new activations.
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Zarda Bar-B-Q | Leisure and Hospitality | 60 | $4M | United States | IgniteTech | IgniteTech Bespeak | Customer Engagement | 2013 | n/a |
In 2013, Zarda Bar-B-Q implemented SMS Masterminds mobile and loyalty marketing services, later branded as BeSpeak and associated with IgniteTech Bespeak, in a Customer Engagement deployment in the United States. The project was a CRM and loyalty marketing initiative designed to build direct customer relationships and manage targeted mobile campaigns for a regional restaurant operator.
The implementation focused on core Customer Engagement capabilities including mobile messaging, loyalty database management, targeted message segmentation, campaign scheduling, opt in management, and rewards issuance and redemption workflows. Configuration emphasis was on customer enrollment flows and message personalization to support repeat visits and loyalty program participation.
Operational coverage included marketing and guest experience functions across Zarda Bar-B-Q locations in the United States, with campaign orchestration used to drive promotions and loyalty rewards. Systems integration details were not specified, the deployment functionally centralized customer contact and loyalty lifecycle management within the restaurant marketing stack.
Reported outcomes from the engagement include a loyalty database of more than 5,900 customers, delivery of over 21,000 targeted messages, and a 45.7 percent redemption rate on loyalty rewards. The linkage to IgniteTech Bespeak is inferred from later consolidation of Aclate and BeSpeak assets into IgniteTech product offerings, and IgniteTech Bespeak is referenced here as the contemporary application name for the Customer Engagement capability.
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