List of IMS Stadis Customers
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United States
Since 2010, our global team of researchers has been studying IMS Stadis customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IMS Stadis for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IMS Stadis for Customer Loyalty include: New York Mets, a United States based Leisure and Hospitality organisation with 250 employees and revenues of $35.0 million, Philadelphia Phillies, a United States based Leisure and Hospitality organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using IMS Stadis, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IMS Stadis customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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New York Mets | Leisure and Hospitality | 250 | $35M | United States | International Micro Systems IMS | IMS Stadis | Customer Loyalty | 2011 | n/a | In 2011, the New York Mets implemented IMS Stadis in a Customer Loyalty deployment. The team expanded a prior gift-card deployment into a full IMS Stadis implementation to unify ticketing, concessions and merchandising data and to establish a consolidated fan loyalty platform. The U.S.-based CRM and in-venue commerce deployment focused on integrating commerce touchpoints across the organization. Configuration centered on loyalty account management, gift card management and a promotions engine, with ticketing and point of sale integrations included to link transactions to fan profiles. IMS Stadis was configured to capture transactional signals from ticket purchases, concession sales and merchandising activity to support targeted promotions and loyalty accrual workflows. Integrations unified data flows between ticketing systems, concessions and merchandise point of sale terminals and the CRM and loyalty layer to create single customer views for marketing and operations. Operational scope covered ticketing, concessions and merchandising business functions, enabling coordinated campaigns across sales channels and in-venue commerce. Governance shifted toward centralized loyalty program controls and promotion lifecycle management, with workflows to enroll fans, apply offers at point of sale and reconcile gift card balances. The deployment was aimed at increasing per-cap spending and reducing breakage according to IMS' announcement, with ongoing operational management expected from the Mets commercial and ticketing teams. | |
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Philadelphia Phillies | Leisure and Hospitality | 20 | $2M | United States | International Micro Systems IMS | IMS Stadis | Customer Loyalty | 2004 | n/a | In 2004 Philadelphia Phillies implemented IMS Stadis, deploying the International Micro Systems IMS solution as a Customer Loyalty platform to enable loaded tickets, stored value and fan loyalty programs. The implementation targeted CRM and in-venue commerce workflows in the United States, aligning loyalty accounts with ticketing and point of sale interactions to support fan engagement at events. IMS Stadis was configured to support core loyalty capabilities including account-linked stored value, ticket-associated prepaid balances, and loyalty accrual and redemption workflows. Functional modules implemented centered on ticketing integration, concessions POS acceptance, and merchandise POS acceptance, enabling stored-value transactions and loyalty balance updates at points of sale. Integrations connected IMS Stadis to the venue ticketing channel and to in-venue commerce systems, specifically concessions and merchandise POS, to create end-to-end transaction flows between ticket issuance and consumption. Operational coverage focused on stadium point of sale and ticketing operations, with workflows that routed stored-value validation and loyalty updates into the CRM ledger maintained by IMS Stadis. Governance and process changes emphasized centralized customer account management and reconciled stored-value use across ticketing and POS touchpoints, with procedures for loading value during ticket purchase and redeeming at concessions and team retail. The implementation was explicitly oriented to drive incremental per-cap spending and revenue through linked ticketing and loyalty-enabled in-venue commerce. |
Buyer Intent: Companies Evaluating IMS Stadis
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