List of Indico Customers
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United States
Since 2010, our global team of researchers has been studying Indico customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Indico for ML and Data Science Platforms from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Indico for ML and Data Science Platforms include: MetLife, a United States based Insurance organisation with 45000 employees and revenues of $66.91 billion, Convex Insurance, a United Kingdom based Insurance organisation with 700 employees and revenues of $948.0 million, Chatham Investment Corporation, a United States based Banking and Financial Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Indico, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Indico customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chatham Investment Corporation | Banking and Financial Services | 10 | $1M | United States | Indico | Indico | ML and Data Science Platforms | 2021 | n/a |
In 2021, Chatham Investment Corporation deployed Indico to automate unstructured document intake across accounting, transaction-document processing, and client onboarding workflows in the United States. Chatham Investment Corporation implemented Indico, an ML and Data Science Platforms solution, to centralize high volume document ingestion and reduce manual review for core financial operations.
The implementation focused on Indico document processing capabilities, including automated ingestion, classification, and extraction of unstructured content, combined with model training to handle finance-specific document types. Configuration emphasized pipeline orchestration and validation logic to move parsed data into downstream operational workflows, enabling repeatable processing across identified business functions.
Operational coverage included accounting teams, transaction-document processing staff, and client onboarding personnel, with the rollout scoped to United States operations. Governance changes introduced standardized intake rules and exception routing to operational owners, shifting review tasks away from manual clerical work toward exception handling.
The deployment delivered a 300% increase in process capacity and approximately 75% reduction in cost for the cited use cases, reflecting capacity scaling and unit cost reduction reported for the Indico implementation.
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Convex Insurance | Insurance | 700 | $948M | United Kingdom | Indico | Indico | ML and Data Science Platforms | 2025 | n/a |
In 2025 Convex Insurance implemented Indico as a ML and Data Science Platforms solution to automate submission intake and underwriting triage across its underwriting organization. The deployment used Indico to centralize document ingestion and structured data extraction as part of an underwriting automation initiative.
Convex configured Indico Submission Ingestion and Underwriting Triage capabilities to automate Statement of Values and Loss Run triage workflows, embedding document classification, data extraction, and triage decisioning into the intake pipeline. The implementation delivered extraction accuracy of approximately 91 percent and reduced submission processing from hours to under 30 to 40 seconds for processed submissions.
The rollout was executed as a UK and global underwriting deployment, covering core underwriting teams and enabling expansion across multiple lines of business. Operational scope focused on underwriting intake and triage, with standardized submission workflows to replace manual review and routing processes.
Governance aligned underwriting intake rules and triage thresholds with the automated pipeline, enabling consistent processing and phased expansion across lines of business. The Indico implementation positioned Convex to scale automated submission processing while maintaining centralized control of document extraction and triage logic.
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MetLife | Insurance | 45000 | $66.9B | United States | Indico | Indico | ML and Data Science Platforms | 2020 | n/a |
In 2020, MetLife deployed Indico to instrument intelligent process automation for extraction and application of insights from unstructured documents. The Indico implementation, categorized as ML and Data Science Platforms, targeted insurance workflows including contract analytics, onboarding, and claims and was applied across United States operations and global lines of business.
Configuration centered on document extraction, classification and entity extraction capabilities, paired with workflow orchestration to route structured outputs into underwriting, onboarding and claims processes. MetLife implemented centralized model management, human in the loop review and scalable IPA pipelines within Indico to support repeatable document processing and automated decision support.
Rollout scaled from initial use cases to enterprise IPA deployments across lines of business, with governance focused on model validation and exception handling to maintain operational consistency. The engagement is cited as uncovering roughly $100M in value through hours saved and scalable IPA deployments.
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Buyer Intent: Companies Evaluating Indico
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