List of Indue Orion Financial Crimes Service Customers
Coronation Drive Toowong, 4066, QLD,
Australia
Since 2010, our global team of researchers has been studying Indue Orion Financial Crimes Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Indue Orion Financial Crimes Service for AML, Fraud and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Indue Orion Financial Crimes Service for AML, Fraud and Compliance include: Qudos Bank, a Australia based Banking and Financial Services organisation with 244 employees and revenues of $65.0 million, Bank of US, a Australia based Banking and Financial Services organisation with 120 employees and revenues of $39.0 million, The Mutual Bank Australia, a Australia based Banking and Financial Services organisation with 107 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Indue Orion Financial Crimes Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Indue Orion Financial Crimes Service customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank of US | Banking and Financial Services | 120 | $39M | Australia | Indue | Indue Orion Financial Crimes Service | AML, Fraud and Compliance | 2023 | n/a |
In 2023 Bank of US deployed Indue Orion Financial Crimes Service as part of an exclusive full-service payments partnership, addressing AML, Fraud and Compliance needs for its payments operations in Tasmania. The deployment was provisioned to operate in real time across transaction streams, placing the Indue Orion Financial Crimes Service at the center of payment monitoring and decisioning for the bank. The engagement is framed as a payments and finance augmentation delivered by Indue to Bank of US under that partnership model.
The implementation emphasized real-time fraud detection, continuous monitoring and chargeback management capabilities, with the Indue Orion Financial Crimes Service providing alerting, case handling and dispute orchestration workflows aligned to standard fraud operations. Configuration focused on transaction-level scoring and policy-driven detection rules, and workflows were set to escalate suspected events to Bank of US fraud operations and customer service teams. The service was integrated into the bank payment processing and dispute pathways as part of the partnership delivery, enabling end-to-end handling of suspected fraud and chargeback flows.
Governance and operational coverage centered on fraud operations, payments and customer support within the Tasmania footprint, with Indue operating under a full-service partnership model to manage monitoring and chargeback execution. Indue reported immediate outcomes following the go-live, including fewer disputes, faster chargebacks and a first-day prevention of a 25,000 dollar fraud, outcomes that Indue described as improving customer security and satisfaction. The deployment of Indue Orion Financial Crimes Service reinforced Bank of US operational controls for AML, Fraud and Compliance while shifting day-to-day operational touchpoints to the partnered delivery model.
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Qudos Bank | Banking and Financial Services | 244 | $65M | Australia | Indue | Indue Orion Financial Crimes Service | AML, Fraud and Compliance | 2023 | n/a |
In 2023, Qudos Bank reappointed Indue as its exclusive full-service payments partner and implemented the Indue Orion Financial Crimes Service. The Indue Orion Financial Crimes Service, in the AML, Fraud and Compliance category, provides 24/7 fraud monitoring together with sanctions screening and AML screening across Qudos Bank's payments stack.
The deployment is delivered as contracted services through Indue's payments processing environment, embedding Orion-powered financial crime controls into transaction flows. Functional capabilities explicitly include continuous fraud monitoring, sanctions screening, rule-based detection and case management workflows sized to cover NPP, PayID/PayTo and card services.
Operational coverage focuses on payments and finance operations in Australia, where Orion scans NPP, PayID/PayTo and card transactions and forwards alerts into Qudos Bank's operational channels. The arrangement centralizes payment security and monitoring with Indue while creating operational handoffs to Qudos Bank fraud, compliance and customer service teams for investigation and escalation.
The partnership is positioned to strengthen fraud prevention and payment security for Qudos Bank customers by providing continuous Orion-powered surveillance and sanctions screening. The Indue Orion Financial Crimes Service remains the contractual control point for monitoring and compliance across the bank's payments ecosystem.
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The Mutual Bank Australia | Banking and Financial Services | 107 | $20M | Australia | Indue | Indue Orion Financial Crimes Service | AML, Fraud and Compliance | 2022 | n/a |
In 2022, The Mutual Bank Australia implemented Indue Orion Financial Crimes Service to strengthen its AML, Fraud and Compliance posture. The deployment was part of an expanded payments suite delivered by Indue beginning in March 2022, focused on protecting members across the Hunter region in Australia.
The implementation bundled Indue Orion Financial Crimes Service with AML/CTF monitoring and card services, and operationalized transaction monitoring, alerting and case management workflows consistent with financial crimes platforms. Configuration work emphasized detection rules and behavioral monitoring to surface payment anomalies across retail payment channels.
The solution was integrated alongside NPP, BPAY and card processing services within Indue's payments stack, aligning payments clearing and fraud signal sources for the bank's payments and finance operations. Operational coverage targeted member protection across the Hunter region and supported frontline fraud investigation and compliance teams.
Governance changes centered on centralizing alerts into consolidated AML/CTF monitoring and formalizing case handling procedures for suspected fraud, enabling improved fraud detection and regulatory compliance for the mutual bank and its local customers. The engagement delivered an integrated fraud and AML capability together with expanded payments functionality as part of Indue's service offering.
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Buyer Intent: Companies Evaluating Indue Orion Financial Crimes Service
- Imb, a Australia based Banking and Financial Services organization with 520 Employees
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