List of Infor CloudSuite Public Sector Benefits Administration Customers
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Since 2010, our global team of researchers has been studying Infor CloudSuite Public Sector Benefits Administration customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor CloudSuite Public Sector Benefits Administration for Benefits Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor CloudSuite Public Sector Benefits Administration for Benefits Administration include: Waikato Regional Council, a New Zealand based Government organisation with 557 employees and revenues of $102.0 million, Elsinore Valley Water District, a United States based Utilities organisation with 165 employees and revenues of $67.0 million, Riverina Water Australia, a Australia based Utilities organisation with 40 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor CloudSuite Public Sector Benefits Administration, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The Infor CloudSuite Public Sector Benefits Administration customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Elsinore Valley Water District | Utilities | 165 | $67M | United States | Infor | Infor CloudSuite Public Sector Benefits Administration | Benefits Administration | 2019 | n/a |
In 2019, Elsinore Valley Water District implemented Infor CloudSuite Public Sector Benefits Administration alongside an implementation of Infor CloudSuite Public Sector Financials and participation as a beta customer for Infor Global HR Payroll to modernize payroll and HR processes. The deployment was positioned to centralize benefits administration and align benefits workflows with the districts payroll and HR systems, with a target go live January 2020 for the payroll and global HR components.
Configuration focused on Benefits Administration capabilities integrated into the broader Infor CloudSuite Public Sector footprint, with configuration of payroll-driven benefits eligibility, supervisor approval workflows, and employee self service for pay stubs and tax forms. The implementation included functional modules for HR payroll alignment, benefits management, and self service, and emphasized improved payroll accuracy and supervisor routing for approvals.
Operational coverage encompassed HR and payroll functions across the water district, reducing the number of payroll interfaces and streamlining data flows between benefits and payroll processes. Reported outcomes from the deployment included large reductions in payroll processing time and interfaces, and improved payroll accuracy.
Governance and rollout emphasized synchronizing benefits usage with the payroll and global HR deployment, with process changes that enabled supervisor approvals and expanded employee self service for compensation related documents. The relationship among Elsinore Valley Water District, Infor CloudSuite Public Sector Benefits Administration, and the districts payroll and HR functions is explicit, with benefits administration usage aligned to the implemented payroll and global HR functionality.
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Riverina Water Australia | Utilities | 40 | $20M | Australia | Infor | Infor CloudSuite Public Sector Benefits Administration | Benefits Administration | 2023 | n/a |
In 2023, Riverina Water Australia implemented Infor CloudSuite Public Sector Benefits Administration. Benefits Administration usage is inferred from the broader CloudSuite Public Sector HCM capabilities rather than being explicitly named in source material, while the referenced deployment clearly centered on Infor CloudSuite Public Sector Financials & Supply Management, CIS Billing and EPM modules.
The implementation was executed as a cloud-hosted configuration of Infor CloudSuite Public Sector and focused on modernizing billing, certificate handling and meter-reading processes across Riverina Water’s NSW service area. Functional scope emphasized customer-billing and finance operations, with CIS Billing handling customer invoicing and Financials & Supply Management governing accounts and payables, and EPM providing consolidated operational and financial reporting.
Operational change concentrated on centralizing billing and certificate workflows and aligning meter-reading operations with customer account processing under a single CloudSuite instance. Internal integrations aligned CIS Billing with Financials & Supply Management and EPM to create consistent invoicing, posting and reporting flows, and the referenced outcomes included improving customer satisfaction and reducing payment times.
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Waikato Regional Council | Government | 557 | $102M | New Zealand | Infor | Infor CloudSuite Public Sector Benefits Administration | Benefits Administration | 2021 | n/a |
In 2021, Waikato Regional Council implemented Infor CloudSuite Public Sector Benefits Administration. The deployment was executed as a multi phase CloudSuite Public Sector rollout that introduced new modules for financial management, planning and human resources and aimed to centralize HR and payroll processes across the region.
Infor CloudSuite Public Sector Benefits Administration was configured alongside integrated HCM functionality, providing benefits administration capabilities embedded within the human resources module. Functional configuration work included payroll integration, employee record consolidation and standardized HR reporting constructs consistent with Benefits Administration workflows. The implementation emphasized module configuration and process orchestration to unify HR, payroll and core financial workflows.
The CloudSuite rollout completed in 2023, with program governance changes targeted to improve reporting and operational transparency across finance, HR and planning functions. Operational scope covered regional HR and payroll operations and the centralized application footprint aligned benefits administration with broader financial and planning controls.
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