List of Infor Document Management (IDM) Customers
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Since 2010, our global team of researchers has been studying Infor Document Management (IDM) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor Document Management (IDM) for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor Document Management (IDM) for Document Management include: Watercare Services Limited, a New Zealand based Utilities organisation with 1100 employees and revenues of $640.0 million, Al-Khaldi Saudi Arabia, a Saudi Arabia based Transportation organisation with 2500 employees and revenues of $200.0 million, Denroy United Kingdom, a United Kingdom based Manufacturing organisation with 300 employees and revenues of $42.0 million, Amphenol, a United Kingdom based Distribution organisation with 260 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor Document Management (IDM), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Infor Document Management (IDM) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Al-Khaldi Saudi Arabia | Transportation | 2500 | $200M | Saudi Arabia | Infor | Infor Document Management (IDM) | Document Management | 2022 | n/a | In 2022, Al-Khaldi Saudi Arabia implemented Infor Document Management (IDM) alongside a broader Infor CloudSuite and Infor OS deployment. The engagement is categorized under Document Management and targeted automation of document-intensive transportation workflows across Al Khobar and the Gulf region. The implementation included Infor Document Capture OCR for automated capture of shipping requests, waybills, delivery documents and invoice processing, with configuration of automated indexing, routing and archival workflows. Infor Document Management was provisioned to create a centralized digital repository and to drive standardized document handling and retrieval across operations. IDM was integrated with Infor CloudSuite and Infor OS and instrumented to feed captured document images and metadata into Infor Birst for reporting and operational analytics. Integration work focused on aligning captured documents with transactional records and analytics pipelines so logistics and finance teams could access unified document and transaction views. The solution went live in December 2022, with rollout covering Al-Khobar operations and extending across the companys Gulf region activities. Al-Khaldi reported significant time savings from automated document capture and improved operational visibility and analytics via Infor Birst. | |
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Amphenol | Distribution | 260 | $30M | United Kingdom | Infor | Infor Document Management (IDM) | Document Management | 2021 | Cobwebb Communications | In 2021 Amphenol implemented Infor Document Management (IDM) Capture, Ephesoft-powered, to automate Accounts Payable invoice processing at its Whitstable site. The deployment used Infor Document Management as the Document Management platform and concentrated on capture, classification, OCR-driven data extraction, and automated routing to reduce manual touchpoints in AP. Cobwebb Communications delivered the phase one rollout which went live in August 2021, configuring IDM Capture to apply Ephesoft machine learning classification alongside validation screens for exceptions. The implementation established capture pipelines, exception queues, and automated approval and exception handling workflows consistent with Document Management and invoice processing practices. Operational scope covered the Whitstable site and the Accounts Payable function, with governance implemented through a phased rollout and exception-handling rules to shift routine validation to the system. Phase one produced immediate outcomes, achieving over 80% of invoices processed straight-through on day one and significant reductions in manual intervention and query resolution time. | |
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Denroy United Kingdom | Manufacturing | 300 | $42M | United Kingdom | Infor | Infor Document Management (IDM) | Document Management | 2024 | Cobwebb Communications | In 2024, Denroy United Kingdom expanded its Infor Document Management (IDM) deployment by adding Infor Document Management Capture to automate accounts payable invoice intake and archiving. The deployment targeted Document Management functions for invoice capture, validation, indexing, and long term archival across Denroy Group operations in Bangor, Northern Ireland. Cobwebb Communications delivered the implementation, configuring Infor Document Management (IDM) Capture to digitise invoice intake and validation, and to perform automated data extraction and indexing for AP workflows. The IDM configuration centralized document storage and search to support transactional processing and audit retrieval within the Document Management environment. Cobwebb integrated IDM Capture with Infor SyteLine to route indexed invoice images and metadata into SyteLine for downstream AP processing and posting. Operational scope focused on the accounts payable function, with roughly 80 percent of purchase invoices processed via IDM Capture according to the case study. Governance and process work concentrated on automating AP intake, validation checkpoints, and retention rules, with Cobwebb managing rollout and operational handover. The case study reports around 75 percent time savings in AP processing following digitised capture and validation. | |
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Utilities | 1100 | $640M | New Zealand | Infor | Infor Document Management (IDM) | Document Management | 2018 | n/a |
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