List of Infor EzRMS Customers
Infor France
641 Avenue of the Americas,
New York, 10011, NY,
United States
New York, 10011, NY,
United States
1 646-828-6000
Professional Services
17000
$3.0B
Since 2010, our global team of researchers has been studying Infor EzRMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor EzRMS for Subscription and Recurring Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor EzRMS for Subscription and Recurring Billing include: Accor, a France based Leisure and Hospitality organisation with 19982 employees and revenues of $6.20 billion, Kempinski, a Switzerland based Leisure and Hospitality organisation with 19200 employees and revenues of $900.0 million, Guoman Hotels Ltd, a United Kingdom based Leisure and Hospitality organisation with 2000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor EzRMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Infor EzRMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Accor | Leisure and Hospitality | 19982 | $6.2B | France | Infor | Infor EzRMS | Subscription and Recurring Billing | 2010 | n/a |
In 2010, Accor Group deployed Infor EzRMS under the Subscription and Recurring Billing category. The rollout covered 500 hotels with an annual budget of € 2.5 million, and the program centralized deployment, ongoing support, training content and bespoke developments for revenue management operations.
Accor Group managed the Infor EzRMS implementation as a comprehensive revenue management program, configuring pricing recommendation workflows, rate opening and closing processes, and performance reporting consistent with revenue management functional standards. The team owned development workstreams and training materials, and delivered training to approximately 20,150 hoteliers and supporting staff to operationalize pricing and inventory controls across properties.
Integrations were explicit and operational, including a direct interface between Infor EzRMS and TARS, Accor Group internal CRS, to apply pricing recommendations and to open and close designated rate plans. The project also included creation and deployment of the Oltas solution to optimize net contribution, and routine analysis of hotel performance using EzRMS outputs to inform commercial decisions.
Operational coverage spanned North America, Sofitel Asia Pacific, Australia, Thailand, Poland and the United Kingdom, and the program included audits of revenue management procedures in strategic hotels. Governance activities included animation of the revenue management network, centralized support coordination, and organization of a dedicated RM Convention in 2011 in Cannes attended by 180 participants over three days.
Infor EzRMS remained the focal application for Accor Group revenue management under the Subscription and Recurring Billing category, with sustained operational ownership for deployment, support, training and developments. The implementation emphasized disciplined RM workflows, system to CRS integration, and centralized governance to maintain consistency across the hotel estate.
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Guoman Hotels Ltd | Leisure and Hospitality | 2000 | $250M | United Kingdom | Infor | Infor EzRMS | Subscription and Recurring Billing | 2011 | n/a |
In 2011, Guoman Hotels Ltd implemented Infor EzRMS to centralize revenue management and reporting across its UK hotel estate. The deployment paired Infor EzRMS with a deliberate migration of all reporting and ETL processes to Microsoft SQL Server, led by the Head of Reporting, and targeted commercial analytics, revenue management, and finance functions.
Infor EzRMS was configured to deliver revenue optimization and forecasting capabilities consistent with Subscription and Recurring Billing operations, and the program included BI dashboarding using SSRS and QlikView. The team performed full development and administration of multiple SQL Server instances to support the Infor EzRMS data feeds and analytical layer, and reviewed business requirements to build reports and operational tools aligned to revenue workflows.
Integrations and automation were implemented using SQL Server Integration Services and SQL Agent to automate data imports, modeling, report publication, and server maintenance tasks. A bespoke report scheduling Windows application was developed in Visual Studio to automate report delivery during an interim period while awaiting business case sign off, and server maintenance routines automated included backups, shrinking of database and log files, and rebuild of indexes.
Governance and rollout were managed through Head of Reporting ownership and project management of the EzRMS installation, with recommended best practice changes to commercial processes to optimize revenue management. Operational scope covered the reporting, revenue management, and finance teams, with technical governance established around SQL Server instance administration, SSIS packages, SSRS and QlikView dashboard lifecycle, and scheduled automation via SQL Agent.
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Kempinski | Leisure and Hospitality | 19200 | $900M | Switzerland | Infor | Infor EzRMS | Subscription and Recurring Billing | 2014 | n/a |
In 2014, Kempinski began a group-wide implementation of Infor Dynamic Enterprise Performance Management while maintaining an existing installation of Infor EzRMS. Infor EzRMS, positioned in the Subscription and Recurring Billing category, is part of Kempinski's revenue operations footprint and is explicitly complemented by the d/EPM deployment.
The deployment of Infor Dynamic Enterprise Performance Management was scoped to serve as a unified business intelligence platform across Kempinski's 73 five-star hotels in 31 countries spanning Europe, the Middle East, Africa and Asia. The implementation focused on consolidating property-level data for centralized reporting, delivering group and regional analytics, and creating executive dashboards and standardized revenue reporting that draw from Infor EzRMS data feeds.
Operational coverage explicitly connected the d/EPM BI layer with the existing Infor EzRMS instances to harmonize revenue and reservation metrics across finance, revenue management and commercial functions. The initiative emphasized data consolidation and operational reporting workflows so group-level stakeholders could reconcile performance across individual hotels while preserving property-level operational inputs.
Governance for the rollout centered on establishing group-level BI standards and reporting templates to ensure consistent definitions of revenue and booking metrics across sites. The architecture placed Infor Dynamic Enterprise Performance Management as the centralized analytics and reporting tier, with Infor EzRMS continuing to handle subscription and recurring billing and revenue management functions at the property level.
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Buyer Intent: Companies Evaluating Infor EzRMS
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Infor EzRMS Coverage
Infor EzRMS is a Subscription and Recurring Billing solution from Infor.
Companies worldwide use Infor EzRMS, from small firms to large enterprises across 21+ industries.
Organizations such as Accor, Kempinski and Guoman Hotels Ltd are recorded users of
Infor EzRMS for Subscription and Recurring Billing.
Companies using Infor EzRMS are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Infor EzRMS are most concentrated in France, Switzerland and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Infor EzRMS across Americas, EMEA, and APAC.
Companies using Infor EzRMS range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.
Customers of Infor EzRMS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Infor EzRMS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Subscription and Recurring Billing.