List of Infor GenAI Customers
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Since 2010, our global team of researchers has been studying Infor GenAI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor GenAI for Generative AI Platforms from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor GenAI for Generative AI Platforms include: GMM Pfaudler, a India based Manufacturing organisation with 2000 employees and revenues of $410.0 million, Endries International, a United States based Transportation organisation with 1000 employees and revenues of $220.0 million, Bio Partner, a Switzerland based Retail organisation with 400 employees and revenues of $80.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor GenAI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Infor GenAI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bio Partner | Retail | 400 | $80M | Switzerland | Infor | Infor GenAI | Generative AI Platforms | 2024 | n/a |
In 2024 Bio Partner implemented Infor GenAI within a Generative AI Platforms initiative to automate accounts payable and invoice processing across its Swiss wholesale operations. The deployment of Infor GenAI was paired with Infor CloudSuite Food & Beverage and Infor Velocity Suite automations to address AP and back office processing needs at the company level.
The program configured Infor Velocity Suite automations and RPA capabilities alongside GenAI to orchestrate invoice ingestion, validation, automated posting, and exception routing. Functional capabilities implemented include high volume invoice processing, automated exception detection and routing, and workflow automation for AP and related back office tasks, leveraging GenAI for intelligent document interpretation and decisioning.
Operational coverage was concentrated in Switzerland and targeted wholesale operations and accounts payable teams, integrating process automation within the Infor CloudSuite Food & Beverage operational environment. The implementation unified AP workflow orchestration and GenAI driven document processing to reduce manual touchpoints and prioritize exception handling in the AP lifecycle.
Governance and rollout emphasized automated straight through processing with exception management controls and revised AP workflow handoffs to operations and finance. The Switzerland program achieved approximately 95% automated invoice processing, a 60% reduction in AP workload, and exception rates below 5% as reported during the program run.
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Endries International | Transportation | 1000 | $220M | United States | Infor | Infor GenAI | Generative AI Platforms | 2025 | n/a |
In 2025 Endries International implemented Infor GenAI as part of Infor Velocity Suite's Proof of Delivery Digitization to automate distribution workflows across its distribution centers in the United States. The deployment used Infor GenAI within the Generative AI Platforms category to provide document understanding and automated exception detection in delivery operations.
The implementation combined the Proof of Delivery Digitization capability with robotic process automation and Infor GenAI to ingest and interpret proof of delivery images, improve scan accuracy, and trigger automated workflows for exceptions. Configuration emphasized OCR augmentation, automated validation rules, and orchestration of downstream processing to reduce manual touch points in field and back office workflows.
Operational scope was concentrated on Endries International distribution centers in the US, with the solution embedded into DC scanning and digitization pipelines and into field capture procedures. The rollout targeted distribution, transportation planning, and back office functions responsible for delivery confirmation and claims handling, aligning capture workflows with exception routing.
Governance established centralized monitoring and exception workflow controls, and process changes focused on automated issue detection and faster cost estimation cycles. The US deployment delivered stated outcomes including up to 75% efficiency gains in field and back office processes and faster cost estimation cycles moving from days to hours, driven by the Infor GenAI enabled Proof of Delivery Digitization.
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GMM Pfaudler | Manufacturing | 2000 | $410M | India | Infor | Infor GenAI | Generative AI Platforms | 2024 | n/a |
In 2024, GMM Pfaudler deployed Infor GenAI via Infor Value+ add-ons embedded in its CloudSuite ERP to accelerate an 800,000 item master data quality project. The deployment targeted standardization of item descriptions across manufacturing and supply chain processes for India and global operations.
The implementation leveraged clustering algorithms and multilingual text authoring capabilities of Infor GenAI, operating within the Generative AI Platforms category, to group similar SKUs and generate standardized nomenclature. Configurations focused on automating description normalization and deduplication workflows within master data management. The initiative processed the full 800,000 item set to create consolidated description templates and mapping rules for downstream use.
Infor GenAI was embedded through Infor Value+ add-ons inside CloudSuite ERP, preserving ERP master data taxonomy and enabling operational handoff to procurement, inventory planning and manufacturing execution teams. Data flows were routed from ERP master tables into the GenAI processing layer and written back into item master repositories to drive standardized descriptions. The deployment scope explicitly covered manufacturing and supply chain domains across India and global operations.
Governance was adjusted to a centralized master data orchestration model with accelerated rollout milestones to enable rapid remediation and operational adoption. The program shortened a projected seven year remediation horizon to six months and achieved approximately 95 percent faster remediation. It is expected to cut inventory costs by about 5 percent, estimated at one to two million euros.
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