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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Infor Pathway Property Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
City of Swan Government 550 $145M Australia Infor Infor Pathway Property Management Real Estate Property Management 2016 n/a In 2016 the City of Swan upgraded to Infor Pathway Property Management as part of a project to bring the Citys Property and Rating system to a supported version. The deployment addressed municipal property records, rating and billing workflows, positioning Infor Pathway Property Management within the Real Estate Property Management category to support core local government property administration functions. The implementation scope was driven by a Business Systems Analyst role that provided application support and process redesign, including documenting existing business processes and defining to be workflows. Configuration work focused on property and rating modules, environment provisioning for test and production, and structured testing and training sessions with affected business units, while the Business Systems Analyst assisted with technical implementation tasks as required. Technical coordination involved the Citys computing services team and external vendors for environment rollouts and application support, with explicit coordination of test and production environment promotion. Operational coverage included business units across the City of Swan in Perth, Australia, with stakeholder engagement sessions run for executives and operational teams to capture requirements and acceptance criteria. Governance and rollout emphasized expectation management across key stakeholders, facilitation of end user testing and training, and delivery of post production support and documentation. The project outcome explicitly delivered an upgraded, supported version of the property and rating application and ongoing post production support managed by the Citys business systems function.
Frankston City Council Government 1010 $255M Australia Infor Infor Pathway Property Management Real Estate Property Management 2020 n/a In 2020, Frankston City Council implemented Infor Pathway Property Management. The deployment placed Infor Pathway Property Management within the council's application estate as a core Real Estate Property Management system supporting property and rating operations, and it was provisioned to operate on the council's Microsoft infrastructure which underpins the broader Microsoft product suite used by staff. Configuration work emphasized property and rating modules typical of municipal property systems, including land parcel record management, rating calculations, customer account management and property transaction workflows. The Infor Pathway Property Management implementation incorporated role based access controls, data model configuration for council parcels and workflow orchestration for billing and rate notices, aligned with Real Estate Property Management functional patterns and municipal statutory recording practices. Operationally the system sits alongside other council applications such as Technology 1 finance, Chris21 payroll, HPTRIM electronic document management and Ungerboeck events management, supporting property, revenue and customer service business functions across the organisation. Governance activities focused on aligning Pathway configuration with existing records management and IT policies to ensure consistent authentication, data handling and supportability within the Microsoft infrastructure, and rollout was coordinated to align with daily staff processes given the council's use of over 100 applications.
Wollongong City Council Government 1305 $280M Australia Infor Infor Pathway Property Management Real Estate Property Management 2016 n/a In 2016, Wollongong City Council implemented Infor Pathway Property Management. The Infor Pathway Property Management deployment was targeted at the Council's Real Estate Property Management needs, covering municipal property and tenancy administration, land record stewardship and rateable asset tracking consistent with property management functional workflows. Operational configuration and ongoing support were handled through a Business Systems Support and Development function that provided 2nd tier help desk support for Pathway, ePathway and IPS (Hansen). Technical work included SQL and SSRS report writing, configuration of property management modules and the development and implementation of improved business process workflows within these systems to standardize case handling and reporting. Governance combined tiered application support with Business Analyst driven requirements capture, the Business Systems Support and Development Officer contributing specifications for a Human Capital Management System and for a project to implement mobile solutions to the workforce. The implementation therefore linked property management operations with broader corporate IT initiatives, embedding formalized support processes and reportable data models in the Council environment.
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