List of Infor Pathway Customers
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Since 2010, our global team of researchers has been studying Infor Pathway customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor Pathway for AP Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor Pathway for AP Automation include: City of Kingston, Australia, a Australia based Government organisation with 1600 employees and revenues of $316.0 million, City of Adelaide, a Australia based Government organisation with 1125 employees and revenues of $159.0 million, City of Clarence, a Australia based Government organisation with 248 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor Pathway, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Infor Pathway customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Adelaide | Government | 1125 | $159M | Australia | Infor | Infor Pathway | AP Automation | 2015 | n/a |
In 2015, City of Adelaide implemented Infor Pathway as its corporate AP Automation application to support accounts payable and payment processing functions. Infor Pathway was configured and administered as the council wide corporate application, with an internal Senior Applications Support Officer role responsible for day to day maintenance, configuration and user support.
The implementation included the deployment and administration of the online payments module, EPathway, and the build out of operational reporting using Microsoft SQL and Visual Studio. The team created and maintained automation scripts to reduce business as usual activity, and managed planning, implementation and review cycles for application upgrades, hotfixes and service packs, while providing application training to all staff and targeted support for end of financial year processes.
Operational governance emphasized vendor management and engagement, system documentation for application architecture and integration points, and scripted automation to enforce repeatable workflows. The City of Adelaide Infor Pathway AP Automation environment therefore combined payment module operation, SQL based reporting, and scripted workflow automation to support finance and corporate functions across the organisation.
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City of Clarence | Government | 248 | $60M | Australia | Infor | Infor Pathway | AP Automation | 2020 | n/a |
In 2020, City of Clarence implemented Infor Pathway as an AP Automation solution. The deployment targeted accounts payable and records workflows across finance and records management, and the implementation was executed alongside a Data Archives project to provide consolidated access to historical and live documents.
Configuration work for Infor Pathway emphasized document metadata mapping, scripted extraction of Pathway documents and metadata to the council Enterprise Content Management platform, and AP workflow orchestration consistent with AP Automation capabilities such as invoice capture and approval routing. Technical delivery included development of Transact SQL extraction scripts, presentation layer development in Microsoft SQL Server, and use of SQL Server Integration Services for staged data movement, with User Acceptance Testing cycles to validate extraction and conciliation.
Integrations explicitly encompassed the Enterprise Content Management system for archival storage, and extraction feeds from Oracle databases that housed Empower HR, IBM Maximo, Oracle Financials, and EDRMS Objective so business users could surface records through the archive presentation layer. Infor Pathway was configured to interoperate with the ECM presentation layer so Pathway documents and metadata could be reconciled and accessed through the council archive solution.
Rollout governance included iterative sessions with business units to gather requirements, structured UAT and data conciliation phases, and configuration activities focused on records retention and access controls. Operational coverage centered on finance and records management functions within City of Clarence in Tasmania, Australia.
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City of Kingston, Australia | Government | 1600 | $316M | Australia | Infor | Infor Pathway | AP Automation | 2021 | n/a |
In 2021, City of Kingston deployed Infor Pathway as its AP Automation platform. The Systems and Database Administrator role recorded continuous operational ownership of Infor Pathway from October 2021 to January 2025, indicating a staffed, in-house administration model for the application.
Infor Pathway was configured to support core accounts payable functions typical for AP Automation, including automated invoice capture, workflow-based approval routing, supplier master management, and electronic document retention. The implementation emphasized configuration of approval hierarchies and processing rules to align with municipal procurement and payment cycles.
The deployment was integrated with the Council’s broader application landscape, explicitly including Technology One Finance, Infor IPS, Aurion and Civica CareLinkPlus, to enable end-to-end posting and operational handoffs across finance, HR and service delivery systems. These integrations were structured to synchronize supplier and transaction data between Infor Pathway and the finance ledger, payroll interfaces and service management systems.
Operational scope centered on the Council finance and procurement teams, with system administration handled by the internal Systems and Database Administrator. Governance focused on centralized administration, workflow standardization and ongoing operational support, with rollout activities aligned to municipal accounting practices and hybrid workplace operations in Australia.
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