Cheltenham, 3192, VIC,
Australia
City of Kingston, Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Kingston, Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 City of Kingston, Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Kingston, Australia has purchased the following applications: Infor Pathway for AP Automation in 2021, PageUp ATS for Applicant Tracking System in 2019, Infor Public Sector for Government ERP in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Kingston, Australia is running and its propensity to invest more and deepen its relationship with Infor , TechnologyOne , PageUp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Kingston, Australia revenues, which have grown to $316.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Kingston, Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Pathway | AP Automation | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, City of Kingston deployed Infor Pathway as its AP Automation platform. The Systems and Database Administrator role recorded continuous operational ownership of Infor Pathway from October 2021 to January 2025, indicating a staffed, in-house administration model for the application.
Infor Pathway was configured to support core accounts payable functions typical for AP Automation, including automated invoice capture, workflow-based approval routing, supplier master management, and electronic document retention. The implementation emphasized configuration of approval hierarchies and processing rules to align with municipal procurement and payment cycles.
The deployment was integrated with the Council’s broader application landscape, explicitly including Technology One Finance, Infor IPS, Aurion and Civica CareLinkPlus, to enable end-to-end posting and operational handoffs across finance, HR and service delivery systems. These integrations were structured to synchronize supplier and transaction data between Infor Pathway and the finance ledger, payroll interfaces and service management systems.
Operational scope centered on the Council finance and procurement teams, with system administration handled by the internal Systems and Database Administrator. Governance focused on centralized administration, workflow standardization and ongoing operational support, with rollout activities aligned to municipal accounting practices and hybrid workplace operations in Australia.
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
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Core HR | HCM |
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2013 | 2013 |
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Onboarding | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2013 | 2013 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Public Sector | Government ERP | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, City of Kingston implemented Infor Public Sector as a Government ERP to centralize core municipal business processes for the local government organization with approximately 1600 employees. The Infor Public Sector deployment was positioned to support council service delivery and operational workflows across finance, asset management, revenue and billing, and service request handling, aligning with typical Government ERP functional coverage.
Configuration work focused on standard municipal modules, where Infor Public Sector was configured for financial management, asset and works management, rates and billing, and service request orchestration, while payroll and human resources remained integrated with Aurion. The implementation emphasized role based access, transaction level controls, and configuration of master data for council entities and property records to support day to day municipal operations.
The deployment was integrated into the existing application estate, with explicit connections to Infor Pathway, Technology One Finance, Infor IPS, Aurion and Civica CareLinkPlus to enable cross system data exchange. Integration patterns centered on financial posting and reconciliation with Technology One Finance, payroll interfacing with Aurion, planning and regulatory data synchronization with Infor Pathway, and client or case data exchanges with Civica CareLinkPlus to preserve operational continuity across council services.
Operational governance for the environment included dedicated system and database administration, with a Systems and Database Administrator on staff from Oct 2021 to Jan 2025 responsible for ongoing administration, configuration management and database support across the core systems. Rollout and change control were managed within council IT operations and departmental stakeholders to align application configuration with municipal business processes and regulatory reporting requirements.
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Patient Management | ERP Services and Operations |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2024 | 2024 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2024 | 2024 |
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