List of Infor XM Customers
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United States
Since 2010, our global team of researchers has been studying Infor XM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor XM for Expense Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor XM for Expense Management include: Live Nation Entertainment, a United States based Leisure and Hospitality organisation with 14700 employees and revenues of $22.70 billion, Franklin Resources, a United States based Banking and Financial Services organisation with 9800 employees and revenues of $8.77 billion, Aeropostale, a United States based Retail organisation with 23000 employees and revenues of $5.00 billion, NorthShore, a United States based Healthcare organisation with 17000 employees and revenues of $3.20 billion, Distribution International, a United States based Manufacturing organisation with 1200 employees and revenues of $2.80 billion and many others.
Contact us if you need a completed and verified list of companies using Infor XM , including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Infor XM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aeropostale | Retail | 23000 | $5.0B | United States | Infor | Infor XM | Expense Management | 2015 | n/a |
In 2015, Aeropostale implemented Infor XM for Expense Management. The deployment centralized invoice processing and employee travel and meal reimbursement workflows under a single Expense Management application to improve control over vendor payments and expense reporting.
Configuration emphasized core Expense Management capabilities, including vendor invoice intake, expense report processing, policy enforcement, structured expense coding, and reimbursement workflow automation. The implementation also incorporated Excel-driven utility expense segmentation to distinguish utility expenses by type, date, and cost as part of standard reporting and chargeback procedures.
Integrations preserved existing touchpoints by linking Lawson-based vendor invoice flows and the Necho reimbursement records into the Infor XM environment, and by importing exported spreadsheets used for utility expense categorization. Operational scope covered Accounts Payable, Travel and Expense teams, and centralized finance staff responsible for employee reimbursements and vendor payments across Aeropostales US operations.
Governance and workflow design routed exceptions and reimbursement discrepancies to management for resolution, reflecting prior practices of noting and addressing discrepancies before payment. Approval routing, reconciliation against spreadsheet feeds, and audit-ready recordkeeping were configured within Infor XM to support ongoing expense governance.
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City of Corpus Christi, TX | Government | 3326 | $1.2B | United States | Infor | Infor XM | Expense Management | 2021 | n/a |
In 2021, City of Corpus Christi, TX implemented Infor XM for Expense Management. The deployment surfaced Infor XM behind the municipal employee portal Employee Space, enabling staff to view HR profile, paychecks and current benefits, search the employee directory, and navigate to Infor XM Expense Management. The implementation targets the city workforce of about 3,326 employees across municipal departments and administrative functions.
Infor XM was configured to manage core Expense Management workflows including employee expense reporting, receipt capture and multilayer approval routing, with role based access controls aligned to departmental approvers. The solution configuration leveraged HR profile attributes surfaced in Employee Space for user provisioning and contextual policy enforcement such as allowances and per diem rules. The Infor XM implementation follows standard Expense Management patterns to support web and mobile access for submitting and approving expenses.
Integration between Employee Space and Infor XM used single sign on to provide a unified access experience and direct navigation from the municipal portal into Infor XM Expense Management. Operational governance centralized user provisioning through HR attributes and adjusted approval workflows to route expenses to department budget owners and finance reviewers. The scope of the rollout is focused on internal municipal expense processes and employee expense lifecycle management rather than external payment disbursement systems.
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Distribution International | Manufacturing | 1200 | $2.8B | United States | Infor | Infor XM | Expense Management | 2013 | n/a |
In 2013, Distribution International implemented Infor XM as its Expense Management application. The implementation focused on companywide expense capture and processing, with teams entering all company expenses for all original locations into SXE for payment using proper GL accounts. This work standardized expense entry and GL mapping across locations to support payment workflows.
Infor XM was configured to manage expense submission and GL account assignment, aligning expense records to payment processing workflows and accounts payable functions. Operational scope covered finance and accounts payable across the company original locations, centralizing expense data entry and GL coding into SXE for downstream payment authorization. Governance emphasized consistent chart of accounts usage and controlled data entry to ensure expenses were ready for payment posting.
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Banking and Financial Services | 9800 | $8.8B | United States | Infor | Infor XM | Expense Management | 2012 | n/a |
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Leisure and Hospitality | 14700 | $22.7B | United States | Infor | Infor XM | Expense Management | 2007 | n/a |
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Healthcare | 17000 | $3.2B | United States | Infor | Infor XM | Expense Management | 2008 | n/a |
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Manufacturing | 9000 | $2.3B | United States | Infor | Infor XM | Expense Management | 2012 | n/a |
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Buyer Intent: Companies Evaluating Infor XM
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